Attendant was asleep when I arrived with a sign saying they were helping another customer and would be right back. This property is not being maintained and is very dirty. Paper by the front desk showed a long list of rooms that are out of service. When I got up to the room I pulled back the covers and a beetle was crawling on the sheets. There was also some dark fine dust on the sheets under the covers.
1.0分
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Extremely Disappointed. Arrived at night and there was no lighting on the outside of the building or parking lot. Entered what was a spacious lobby but the night clerk was away so we waited. He assigned a room and told us that the AC was not working in guest rooms. It did work in the common areas. Another employee told us that the system had been out for days but the owners have done nothing. The stay was on a Saturday night (6/21/25) and the temperature that day was in the 90's. We asked for a room that had windows that could be opened. There was no air movement in the room; no fans available. Actually considered sleeping in the lobby. We opened the windows to find shredded curtains and a very loose window screen clearly in disrepair. The room was a 2 room suite with a bedroom and a living room/office. There was no desk chair for the office desk. Very few electrical outlets and the previous guest had unplugged the side table lamp by the bed as well as the alarm clock. Evidently, housekeeping did not take the time to deal with this. This is a location with great potential but apparently mis-managed and not given necessary repairs. I deserve a full refund. I checked when I arrived home and found travel web sites that charged less for the room.
2.0分
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As I came in early in the morning to check in and ask the front desk clerk not only was he at the front desk the person was unhelpful he was sleep and had his shoes off like he was at home when asked a question the person went back to sleep and I walked away from the desk. The only time the person moved when it was close to leaving the desk this is not how you run a hotel thank God that I took my business to Ethan Allen where the people are twice as nice.
1.0分
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Maron Hotel is run by scammers and thieves. The hotel is so rundown that the entire HVAC, AC, water, and ice stopped working while I stayed. They refused to rectify it in any way. They just stole money from my account. I will see them in Civil Court
1.0分
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When we arrived at the hotel we were informed that the boiler broke and there wasnt any hot water. There was no time to find another hotel, so we mistakenly stayed there. We received $20 off the price. Elevators worked intermittently. Near one of the doors there were shopping carts filled with trash. The whole room was filled with allergens couch and carpet. Woke up with red itchy eyes, had to use inhaler during the night. When we checked out I left an item worth around $200. I immediately called and the front desk told me they had it and would hold it. Went to pick it up, and it went "missing".
首先让我说,我认为很多人忽视了这家酒店,因为它不是大型连锁酒店。这是一家独立的酒店,但它是该地区迄今为止最好的酒店。房间很干净,每件物品都有很多细节。房间安静舒适。工作人员非常乐于助人和友好。经理 Mary Elizabet 向我们致意,不得不告诉您她对该地区的专业知识。她问我们是否需要改善我们的住宿,我们告诉她她经营一家很棒的设施。在我们逗留期间,我们不需要她提供任何东西。很高兴找到一家隐藏的酒店宝石,远离击败他们的巨型连锁店!绝对会永远选择 Maron 作为我们在丹伯里的住宿。
我在三月份出差住了四个晚上。由于冷水淋浴,我最终换了两次房间。没错,第二个房间也有冷水,所以住了四个晚上,我在三个不同的房间里。工作人员很容易适应换房。然而,我担心我在一家三星级酒店碰巧不走运,三个房间中有两个房间有冷水淋浴。在我看来,这是应该解决的酒店的主要优先事项。我觉得奇怪的另一件事是,在每个房间里,他们仍在使用白炽灯泡。最后,清单上提到了早餐,但它只是一个塑料袋,里面装着两片水果和一个从超市买来的冷小百吉饼。他们早上没有喝热咖啡。我问了其中一位工作人员,他们说他们因为 COVID 不供应咖啡。我在 COVID 期间去过很多酒店,最近 2 月份在宾夕法尼亚州立大学有一家,他们有热咖啡和早餐。我知道不同的酒店对 COVID 的响应和协议有不同程度的敏感度,但是在大堂为客人提供咖啡并不是什么大问题。我不会因为未来的商务旅行需要而回到这家酒店。
酒店很好,但是,我们预订时以为它有一家餐厅,但在登记入住时没有餐厅。当您整天在路上时,餐厅会很有帮助。前台的女士很可爱,非常乐于助人。早餐装在一个塑料袋里,里面有橙子、苹果和百吉饼,没有烤面包的选择,也没有刀可以切大水果。
预订了这个房间两晚,但第二天酒店告诉我们我们必须换房间,因为另一位客人想要那个房间。工作人员杂乱无章,不专业。去了不同的酒店。
我们和我们的大家庭一起去了那里,那里的每个人都非常乐于助人和热情。房间很干净。我希望明年能再次与我们的大家庭一起回来!非常感谢玛丽·伊丽莎白!!!!
Attendant was asleep when I arrived with a sign saying they were helping another customer and would be right back. This property is not being maintained and is very dirty. Paper by the front desk showed a long list of rooms that are out of service. When I got up to the room I pulled back the covers and a beetle was crawling on the sheets. There was also some dark fine dust on the sheets under the covers.
Extremely Disappointed. Arrived at night and there was no lighting on the outside of the building or parking lot. Entered what was a spacious lobby but the night clerk was away so we waited. He assigned a room and told us that the AC was not working in guest rooms. It did work in the common areas. Another employee told us that the system had been out for days but the owners have done nothing. The stay was on a Saturday night (6/21/25) and the temperature that day was in the 90's. We asked for a room that had windows that could be opened. There was no air movement in the room; no fans available. Actually considered sleeping in the lobby. We opened the windows to find shredded curtains and a very loose window screen clearly in disrepair. The room was a 2 room suite with a bedroom and a living room/office. There was no desk chair for the office desk. Very few electrical outlets and the previous guest had unplugged the side table lamp by the bed as well as the alarm clock. Evidently, housekeeping did not take the time to deal with this. This is a location with great potential but apparently mis-managed and not given necessary repairs. I deserve a full refund. I checked when I arrived home and found travel web sites that charged less for the room.
As I came in early in the morning to check in and ask the front desk clerk not only was he at the front desk the person was unhelpful he was sleep and had his shoes off like he was at home when asked a question the person went back to sleep and I walked away from the desk. The only time the person moved when it was close to leaving the desk this is not how you run a hotel thank God that I took my business to Ethan Allen where the people are twice as nice.
Maron Hotel is run by scammers and thieves. The hotel is so rundown that the entire HVAC, AC, water, and ice stopped working while I stayed. They refused to rectify it in any way. They just stole money from my account. I will see them in Civil Court
When we arrived at the hotel we were informed that the boiler broke and there wasnt any hot water. There was no time to find another hotel, so we mistakenly stayed there. We received $20 off the price. Elevators worked intermittently. Near one of the doors there were shopping carts filled with trash. The whole room was filled with allergens couch and carpet. Woke up with red itchy eyes, had to use inhaler during the night. When we checked out I left an item worth around $200. I immediately called and the front desk told me they had it and would hold it. Went to pick it up, and it went "missing".