酒店回复: Thank you for your kind words and for taking the time to leave us a review. We’re so pleased to hear you found our hotel to be nice, and we truly appreciate your feedback. Our team works hard to maintain a clean, comfortable, and welcoming environment for all our guests, and it’s always rewarding to know that our efforts are recognized.If there’s anything specific that stood out during your stay or any suggestions you’d like to share, we’d love to hear more. Your input helps us continue to improve and provide the best possible experience. We hope to welcome you back again soon.
5.0分
其他
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This was a wonderful hotel! It was very clean, well appointed and the rooms were spacious. The breakfast was well done with a lovely selection of teas and decent coffee.
My kids loved the pool and hot tub and the staff working there were very nice and accommodating
5.0分
其他
Room was clean and spacious, staff was very friendly and helpful and breakfast had quite a few options and was really tasty.
5.0分
其他
They accommodated our very late check-in and later check out, and even contacted us to confirm if we would still be arriving. Staff was very friendly too!
5.0分
其他
Well maintained property jacuzzi in disrepair but still useable. Breakfast fills you up good deal
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酒店回复: Thank you very much for taking the time to share your feedback. We’re pleased to hear that you found our property well maintained and that you enjoyed the breakfast offerings—we aim to provide a satisfying and valuable experience for all our guests, and your comment affirms that effort.We appreciate your note about the jacuzzi and understand how important it is for our guests to enjoy all our amenities at their best. While we’re glad it was still usable during your stay, we will ensure our maintenance team gives it immediate attention to restore it fully. Thank you again for staying with us, and we look forward to welcoming you back soon.
3.0分
其他
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I will try somewhere else next time
The check-in was smooth, but neither the hotel nor amenities were explained to us. We also couldn't find a guidebook in the suite, so we were unsure of things like pool hours and how to work the fireplace.
The room was mostly clean, but there were items left in the freezer from a previous guest, so that raises questions.
The room was mostly comfortable, though quite outdated and in need of updates.
I could hear other guests in the room above us, including their tv at 11:30pm.
They only do housekeeping every 3 days, and thus a family of four will quickly run out of supplies such as coffee; they do not even offer turndown service.
The breakfast service wasn't too bad. They had some hot and cold options. Be advised that they have a very hard cut-off time so do not even think about asking for a packet of cream cheese about 3 minutes after cut-off, or you will be denied and then spoken to in a very condescending tone by the girls working there.
The pool area was nice and the kids had fun on the waterside.
Overall I don't feel that I received good value for the room price, but as I said, the kids enjoyed the waterside.
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酒店回复: Thank you for taking the time to share your detailed feedback. I’m glad to hear your check-in was smooth and that your children enjoyed the waterslide — we’re always happy to know when our family-friendly amenities bring joy to our younger guests. That said, I sincerely apologize that we missed the opportunity to walk you through our amenities and provide you with a guidebook during your stay. Your comments regarding the fireplace instructions, noise transfer, cleanliness of the freezer, and the condition of the room are taken seriously, and I will be addressing these matters directly with our team to ensure better consistency and communication moving forward.We are currently in the process of planning updates to our rooms and guest materials, and feedback like yours helps us prioritize areas that need improvement. I’m also truly sorry to hear about your interaction at breakfast and assure you this is not the level of service we strive to provide. Your experience has been shared with our staff as a training opportunity to ensure guests are always treated with kindness and respect, regardless of timing. We do appreciate your perspective on housekeeping frequency and guest supplies and will review how we can better accommodate larger families during longer stays. Thank you again for your comments.Regards,
5.0分
其他
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I found the staff to be super helpful and very pleasant to deal with. The only downside was my first night because there were many families with kids so it was a bit noisy, but what can you do ?
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酒店回复: Thank you for sharing your experience with us. We’re truly pleased to hear that you found our staff to be helpful and pleasant—our team takes great pride in providing warm and attentive service, and it’s always rewarding to hear positive feedback like yours. Your kind words will certainly be shared with everyone here.We’re sorry to hear that your first night was a bit noisy due to other guests. While we do our best to manage noise levels and ensure all our guests have a comfortable stay, we understand how this may have been disruptive. Thank you for your understanding, and we hope your overall stay was enjoyable. We look forward to welcoming you again for a more peaceful experience.
5.0分
商务出差
was close to everything that a person needed
staff was very pleasant always smilling and saying hello
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酒店回复: Thank you so much for sharing your kind feedback. We’re thrilled to hear that you found our location convenient and close to everything you needed during your stay. It’s wonderful to know that our team helped make your experience a positive one—our staff takes great pride in creating a welcoming and friendly environment for all our guests.Your mention of their warm smiles and greetings truly means a lot to us, as we believe small gestures go a long way in making guests feel at home. We hope to welcome you back again soon for another great stay.
5.0分
其他
For a small town hotel amenities and service was excellent. Definitely will stay here again when visiting family
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酒店回复: Thank you so much for your kind words and for choosing to stay with us during your visit. We’re thrilled to hear that you found our amenities and service to be excellent—it’s always our goal to exceed expectations, especially in a smaller community setting. Knowing that you felt well taken care of truly means a lot to our entire team.We’re especially pleased to know that you’ll be returning when visiting family again. Repeat guests are the greatest compliment we can receive, and we look forward to welcoming you back with the same warm hospitality. Please don’t hesitate to reach out if there’s anything we can do to make your next stay even more comfortable.
5.0分
其他
Comfortable room and great staff. Good breakfast. Our toilet was a little wobbly, that’s all. It worked fine though. Kids loved the waterslide they have.
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酒店回复: Thank you so much for sharing your feedback. We’re delighted to hear you enjoyed the comfort of your room and that our team helped make your stay a positive one. It’s also great to know your family had a fun time using the waterslide and that you appreciated the breakfast we offer each morning.We do apologize for the issue with the wobbly toilet, and we appreciate you bringing it to our attention—even though it was functioning fine, we’ll have our maintenance team look into it right away to ensure everything is secure for future guests. Your comments help us improve, and we hope to welcome you and your family back again soon for another enjoyable stay.
夜晚的酒店
This was a wonderful hotel! It was very clean, well appointed and the rooms were spacious. The breakfast was well done with a lovely selection of teas and decent coffee.
My kids loved the pool and hot tub and the staff working there were very nice and accommodating
Room was clean and spacious, staff was very friendly and helpful and breakfast had quite a few options and was really tasty.
They accommodated our very late check-in and later check out, and even contacted us to confirm if we would still be arriving. Staff was very friendly too!
Well maintained property jacuzzi in disrepair but still useable. Breakfast fills you up good deal
I will try somewhere else next time
The check-in was smooth, but neither the hotel nor amenities were explained to us. We also couldn't find a guidebook in the suite, so we were unsure of things like pool hours and how to work the fireplace.
The room was mostly clean, but there were items left in the freezer from a previous guest, so that raises questions.
The room was mostly comfortable, though quite outdated and in need of updates.
I could hear other guests in the room above us, including their tv at 11:30pm.
They only do housekeeping every 3 days, and thus a family of four will quickly run out of supplies such as coffee; they do not even offer turndown service.
The breakfast service wasn't too bad. They had some hot and cold options. Be advised that they have a very hard cut-off time so do not even think about asking for a packet of cream cheese about 3 minutes after cut-off, or you will be denied and then spoken to in a very condescending tone by the girls working there.
The pool area was nice and the kids had fun on the waterside.
Overall I don't feel that I received good value for the room price, but as I said, the kids enjoyed the waterside.
I found the staff to be super helpful and very pleasant to deal with. The only downside was my first night because there were many families with kids so it was a bit noisy, but what can you do ?
was close to everything that a person needed
staff was very pleasant always smilling and saying hello
For a small town hotel amenities and service was excellent. Definitely will stay here again when visiting family
Comfortable room and great staff. Good breakfast. Our toilet was a little wobbly, that’s all. It worked fine though. Kids loved the waterslide they have.