酒店回复: Thank you for your kind words! We’re so pleased to hear that you enjoyed the spacious room, modern bathroom, and convenient location for exploring the area. We hope to welcome you back for another great stay soon!
5.0分
家庭亲子
原文
翻译提供方：Google
房间很新很干净，浴室很漂亮，床很舒服。早餐种类有限，但还不错。
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酒店回复: Thank you for your kind feedback! We’re delighted to hear you enjoyed our clean rooms, comfortable beds, and bathrooms. We appreciate your comment about the breakfast and are glad you found it good despite the limited selection. We hope to welcome you back soon!
5.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Thank you for your kind words! We're glad you appreciated our great location and truly value your feedback. It was a pleasure having you with us, and we hope to welcome you back again soon.
2.0分
家庭亲子
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one of the beds had hair on the sheets when we took covers down, and breakfast wasn't what we were expecting to get.Could have been something other than sweet muffins offered
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酒店回复: Thank you for sharing your feedback with us. We’re very sorry to hear about the hair found on the sheets and that our breakfast options didn’t meet your expectations.
3.0分
家庭亲子
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Room was spacious, clean, staff friendly and helpful. Did not have any breakfast.
But the AC/heating unit was noisy, stop and start all night, and pillows uncomfortable. We did not sleep well. Wifi spotty.
We won't stay here again.
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酒店回复: Thank you for taking the time to share your feedback. We’re pleased to know you found the room spacious and clean, and that our staff made you feel welcome. We’re truly sorry to hear about the noise from the AC unit, the Wi-Fi connection issues, and the discomfort with the pillows. Your comments help us identify where we can do better, and we’ll be reviewing these areas with our team to make improvements. We appreciate your honesty and hope you might consider giving us another opportunity in the future to provide a more restful stay.
3.0分
家庭亲子
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I booked through ******* and i ended up paying $50 more in person, and having a $150 hold on my card i now have to wait days for it to return. TV didnt work either. It was 11pm and had no choice but to complete the stay, but im pissed.
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酒店回复: Hi Kate, I’m really sorry for the inconvenience during your stay. Just to clarify, we didn’t charge anything extra — the total was only for the room rate plus tax. The $150 deposit is a standard hold for all guests and was mentioned at booking; it will be released shortly based on your bank’s timeline. We also apologize for the issue with the TV — had we been informed, we could’ve fixed it within minutes. That said, the mistake was on our end, and we truly apologize.
4.0分
其他
The room was clean and quiet. The water never got hot enough for a shower. But overall, we enjoyed our stay.
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酒店回复: Thank you, Micheal, for taking the time to share your experience. We’re glad to hear you enjoyed your stay and found the room clean and quiet. We appreciate you mentioning the water temperature — we’ll have our maintenance team look into it. We hope to welcome you back for an even better visit next time!
2.0分
家庭亲子
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Our room was clearly not serviced before we arrived. Coffee stains, nothing for the sink, dark hairs found around, crumbs in the corner of the rooms.
So bad! I imagine all rooms are like that because they assured me the room had been cleaned.
Basic pool, not well kept.
We regret our stay, NOT worth the $197 eventhough it was discounted because we used *******.
Go anywhere else!
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酒店回复: Dear Jolanda, we’re surprised to read your comments, as our team is always available to promptly address any concerns during your stay. Had these issues been brought to our attention upon check-in, we would have immediately inspected the room and offered a solution or a room change. It’s unfortunate that you chose not to reach out during your visit and instead posted this after departure. We take cleanliness and guest comfort seriously, and we stand by the quality of our housekeeping and maintenance procedures.
3.0分
其他
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Breakfast was lackluster. Very few choices and nothing hot. Parking was good. Location was average, not where I will stay in the future. The staff was okay, but very stand offish and not helpful about what was in the area in terms of food and tourist options.
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酒店回复: Thank you, Bree, for taking the time to share your feedback. We’re glad you found the parking convenient and appreciated our location. Our breakfast is a complimentary offering with a selection of light items, and while it may not include everything, we hope it provided a convenient start to your day. Our staff always strives to be friendly and helpful, and we appreciate your input as it helps us continue improving. Thank you for staying with us and sharing your thoughts.
我们的房间太赞了！装修一流！床也超赞！我们很快一定会再来住！
宽敞的房间，配备微波炉、咖啡机和保险箱。浴室全新装修。
交通便利，可经28号公路抵达，是探索周边地区的理想之选。
房间很新很干净，浴室很漂亮，床很舒服。早餐种类有限，但还不错。
好的
one of the beds had hair on the sheets when we took covers down, and breakfast wasn't what we were expecting to get.Could have been something other than sweet muffins offered
Room was spacious, clean, staff friendly and helpful. Did not have any breakfast.
But the AC/heating unit was noisy, stop and start all night, and pillows uncomfortable. We did not sleep well. Wifi spotty.
We won't stay here again.
I booked through ******* and i ended up paying $50 more in person, and having a $150 hold on my card i now have to wait days for it to return. TV didnt work either. It was 11pm and had no choice but to complete the stay, but im pissed.
The room was clean and quiet. The water never got hot enough for a shower. But overall, we enjoyed our stay.
Our room was clearly not serviced before we arrived. Coffee stains, nothing for the sink, dark hairs found around, crumbs in the corner of the rooms.
So bad! I imagine all rooms are like that because they assured me the room had been cleaned.
Basic pool, not well kept.
We regret our stay, NOT worth the $197 eventhough it was discounted because we used *******.
Go anywhere else!
Breakfast was lackluster. Very few choices and nothing hot. Parking was good. Location was average, not where I will stay in the future. The staff was okay, but very stand offish and not helpful about what was in the area in terms of food and tourist options.