酒店回复: Dear Dirk,Thank you for sharing your concerns. We sincerely apologize for the issues you encountered with the room cleanliness and amenities. Your feedback is important and will be addressed with our team to improve our standards. We regret that your stay did not meet expectations.Kind regards,EvaOYO The Baltimore Hotel
5.0分
商务出差
Room was very clean, had housekeeping everyday changed the towels and clean the room, breakfast served from 6:30 am weekdays, plenty parking spaces
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酒店回复: Dear Guest,Thank you for sharing your wonderful feedback with us! We are thrilled to hear that you enjoyed the cleanliness of your room, the daily housekeeping service, and the convenience of our breakfast timings. It's also great to know that you found our parking facilities ample and convenient.Your perfect rating of 10.0 is truly appreciated, and it motivates us to continue delivering exceptional service. We look forward to welcoming you back for another delightful stay.Warm regards,Team OYO
4.0分
商务出差
There was plenty of parking, friendly reception staff took me to my room. Pleasant breakfast experience with boiled eggs.
1.0分
其他
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Our room was unhabitable, with urine and blood stains all over the mattress. We left within the hour (as soon as we uncovered this). The hotel have since refused to refund our booking, despite highlighting these health concerns. I would avoid this hotel at all costs!
5.0分
朋友出游
Good friendly staff and a good location, plenty of parking. The room was clean and tidy. Good choice for the proce we paid
4.0分
其他
I didn’t stay for breakfast. The room was very clean and tidy. The staff were very helpful
4.0分
情侣出游
Parking was good. Breakfast good options.
Room had acouple of issues the power socket was loose to the Kettle.
slight drain smell in bathroom
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酒店回复: Dear David,Thank you for your review of OYO The Baltimore Hotel. We’re pleased you enjoyed the parking and breakfast options. I’m sorry to hear of the room issues you mentioned, and your feedback has been noted for our team to address. We appreciate your comments.Kind regards,LisaOYO The Baltimore Hotel
4.0分
其他
Used the hotel as a stop over for a football game.Rooms are a little tired,but clean.Breakfast was very good.Overall good value for money.
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酒店回复: Dear Brian,Thank you for rating your stay at OYO The Baltimore Hotel with an 8. We’re glad you found the rooms clean, enjoyed breakfast, and felt your stay was good value. Your feedback is appreciated, and we hope to welcome you again.Best regards,LisaOYO The Baltimore Hotel
服务一流，强烈推荐给所有预订这家酒店的人，性价比超高。
酒店很干净。
你好，房间很便宜，现在我知道为什么了：淋浴间很差劲，没有毛巾架，床上还有黑色的头发。我不知道是之前的客人留下的还是清洁女工留下的，清洁女工似乎根本不存在，或者只在特殊日子才来。房间不是每天都打扫，我忍受了三个晚上。我不会推荐**住这里。
Room was very clean, had housekeeping everyday changed the towels and clean the room, breakfast served from 6:30 am weekdays, plenty parking spaces
There was plenty of parking, friendly reception staff took me to my room. Pleasant breakfast experience with boiled eggs.
Our room was unhabitable, with urine and blood stains all over the mattress. We left within the hour (as soon as we uncovered this). The hotel have since refused to refund our booking, despite highlighting these health concerns. I would avoid this hotel at all costs!
Good friendly staff and a good location, plenty of parking. The room was clean and tidy. Good choice for the proce we paid
I didn’t stay for breakfast. The room was very clean and tidy. The staff were very helpful
Parking was good. Breakfast good options.
Room had acouple of issues the power socket was loose to the Kettle.
slight drain smell in bathroom
Used the hotel as a stop over for a football game.Rooms are a little tired,but clean.Breakfast was very good.Overall good value for money.