酒店回复: Dear Guest,Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
3.0分
其他
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The rooms themselves are nice and affordable, the front desk staff is very friendly, and the breakfast in the morning is decent. My only real complaints are that the comforter and sheet are definitely old and need to be replaced and even though there is a no smoking sign on the door, my room definitely had a lingering smell of smoke.
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酒店回复: We are very sorry to hear about the inconvenience caused by these issues, and we are not meeting your expectations. Please note that your concerns have been passed on to our housekeeping team. We hope you to give us another chance to improve our services. Our team is looking forward to hosting you again soon!
5.0分
其他
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The AC / Heat unit was different as all of these sites are not consistent. I mentioned this to the staff when checking out. It was OK though but it just a thing notivced.
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酒店回复: Dear Guest,Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
1.0分
商务出差
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I received a message from the motel staff that stated there was a large stain on the bedding that ruined there bedding and they had to discard it and I would be charged $50 for the damage......I don't believe females should be punished for monthly accident from there cycle
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酒店回复: Dear Guest. we noticed a large stain left in the linens, which extended all the way to the zipper. unfortunately, the linens had to be discarded, so we are charging a $50 fee to cover the cost of replacement.
3.0分
其他
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Not impressed
Walking inside the door the carpet in the lobby and stairwell was really dirty. The front desk service was fine, nice gentleman checked us in. The carpet in the second floor was dirty. Inside our room one of the bedspreads had a tear in it. The bathroom floor was dirty with debris behind the door. There was a package of frozen meat left in the freezer. We found a small liquor bottle behind the bedside table that we found when we were plugging a cell phone charger in. The bed sheets were stained. This place needs some extra cleaning!
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酒店回复: Dear Guest:- Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high hospitality standards. We can't begin to tell you how much we appreciate your review! Sincerely,
5.0分
商务出差
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When I forgot my toothpaste, the older gentleman at the desk went back to his own room to get me a big tube of toothpaste! Said I could give it back when I was done.
I bought him a new one and when I gave it to him, he has found two small sample toothpastes for me.
So kind.....
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酒店回复: Dear Guest:-Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high hospitality standards. We can't begin to tell you how much we appreciate your review! Sincerely,
1.0分
情侣出游
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Filthy! Some lash extensions and hair in the bed, the room stinks, pee stains on the sheets, dirt, hair, and mold in the bathroom, it smells like pee, vomit, and beer. Just don’t stay here.
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酒店回复: Dear Guest. It is saddening for us to read about your recent experience with us. The conditions and service that you describe are not typical, however, we have escalated this issue to our Management. They are still investigating this issue and will get back to you soon. If you have any queries regarding this issue, please call up the property for further assistance.
4.0分
其他
The carpet felt a little damp but aside from that the room was clean and comfortable.
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酒店回复: Thank you for your review, happy to hear the rooms were clean and accommodating. We are sorry to hear that your overall stay did not meet your expectations. This has been communicated to the concerned management staff. When a guest takes the time to write, we are especially grateful. Rest assured, we are doing everything we can to improve our property. We very much appreciated your business and thank you for staying with us.
4.0分
其他
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Clean and comfortable
Clean and comfortable for the price. No complaints. Breakfast was already pretty picked over by 7:30, not sure if it was replenished after.
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酒店回复: Thank you for your feedback. We’re glad to hear you found the rooms clean and spacious. However, we apologize for the inconvenience caused by the washing machine and slow internet during your stay.Regarding breakfast, we want to clarify that our offerings are in line with brand requirements. We appreciate your input and will continue to explore ways to enhance our guests' experience.We hope you’ll consider staying with us again, as we are committed to improving our services based on guest feedback.
房间有股味道，早餐也差劲，下次不会考虑这儿了。
位置非常好
The rooms themselves are nice and affordable, the front desk staff is very friendly, and the breakfast in the morning is decent. My only real complaints are that the comforter and sheet are definitely old and need to be replaced and even though there is a no smoking sign on the door, my room definitely had a lingering smell of smoke.
The AC / Heat unit was different as all of these sites are not consistent. I mentioned this to the staff when checking out. It was OK though but it just a thing notivced.
I received a message from the motel staff that stated there was a large stain on the bedding that ruined there bedding and they had to discard it and I would be charged $50 for the damage......I don't believe females should be punished for monthly accident from there cycle
Not impressed
Walking inside the door the carpet in the lobby and stairwell was really dirty. The front desk service was fine, nice gentleman checked us in. The carpet in the second floor was dirty. Inside our room one of the bedspreads had a tear in it. The bathroom floor was dirty with debris behind the door. There was a package of frozen meat left in the freezer. We found a small liquor bottle behind the bedside table that we found when we were plugging a cell phone charger in. The bed sheets were stained. This place needs some extra cleaning!
When I forgot my toothpaste, the older gentleman at the desk went back to his own room to get me a big tube of toothpaste! Said I could give it back when I was done.
I bought him a new one and when I gave it to him, he has found two small sample toothpastes for me.
So kind.....
Filthy! Some lash extensions and hair in the bed, the room stinks, pee stains on the sheets, dirt, hair, and mold in the bathroom, it smells like pee, vomit, and beer. Just don’t stay here.
The carpet felt a little damp but aside from that the room was clean and comfortable.
Clean and comfortable
Clean and comfortable for the price. No complaints. Breakfast was already pretty picked over by 7:30, not sure if it was replenished after.