酒店回复: Dear Guest,Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
1.0分
其他
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This hotel was absolutely terrible! The carpeting had stains everywhere. Stairs well was a disaster. Dirty scuffed up walls. The tile in the bathroom was crumbling. There was black mold in our room. Horrible experience. The breakfast was prepackaged crap. The orange juice tasted like tin and the coffee was terrible.
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酒店回复: Dear Guest.We are very sorry to hear about the inconvenience caused by these issues, and we are not meeting your expectations. Please note that your concerns have been passed on to our housekeeping team. We hope you to give us another chance to improve our services. Our team is looking forward to hosting you again soon!
3.0分
其他
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The room was warm and there was a hole in the ceiling of the bathroom. The toilet was dirty inside and out, the bathroom tile floor was broken and dirty. The whole place smelled like cigarettes.
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酒店回复: We are very sorry to hear about the inconvenience caused by these issues, and we are not meeting your expectations. Please note that your concerns have been passed on to our housekeeping team. We hope you to give us another chance to improve our services. Our team is looking forward to hosting you again soon!
2.0分
其他
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There was no elevator to start with so if your handicapped you will be limited to 1st floor. The parking was well lit. The room itself had issues. The bathroom had loose floor tiles. One side of the bed had a bad squeek. The hall carpet was stained. We got what we paid for, but I wouldn't stay there again.
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酒店回复: Thank you for your review. We would like to extend our sincerest apologies for the inconveniences you experienced during and after your stay. The lack of professionalism and concern that you described, certainly does not meet our service expectations. We will be forwarding your feedback to the hotel management team to be reviewed. We hope you will give us another opportunity to serve you. Sincerely,
1.0分
其他
There were bugs on the ceiling and walls, holes in sheets. This is not a place to stay.
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酒店回复: Dear Guest, It is disheartening to hear about your experience. Our apologies for all the issues that you encountered. Rest assured, your concerns will be noted and inspected by our team for prompt action. We would value another chance to impress you and we wish you safe travels.
3.0分
其他
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The rooms themselves are nice and affordable, the front desk staff is very friendly, and the breakfast in the morning is decent. My only real complaints are that the comforter and sheet are definitely old and need to be replaced and even though there is a no smoking sign on the door, my room definitely had a lingering smell of smoke.
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酒店回复: We are very sorry to hear about the inconvenience caused by these issues, and we are not meeting your expectations. Please note that your concerns have been passed on to our housekeeping team. We hope you to give us another chance to improve our services. Our team is looking forward to hosting you again soon!
5.0分
其他
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The AC / Heat unit was different as all of these sites are not consistent. I mentioned this to the staff when checking out. It was OK though but it just a thing notivced.
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酒店回复: Dear Guest,Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
1.0分
商务出差
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I received a message from the motel staff that stated there was a large stain on the bedding that ruined there bedding and they had to discard it and I would be charged $50 for the damage......I don't believe females should be punished for monthly accident from there cycle
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酒店回复: Dear Guest. we noticed a large stain left in the linens, which extended all the way to the zipper. unfortunately, the linens had to be discarded, so we are charging a $50 fee to cover the cost of replacement.
3.0分
其他
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Not impressed
Walking inside the door the carpet in the lobby and stairwell was really dirty. The front desk service was fine, nice gentleman checked us in. The carpet in the second floor was dirty. Inside our room one of the bedspreads had a tear in it. The bathroom floor was dirty with debris behind the door. There was a package of frozen meat left in the freezer. We found a small liquor bottle behind the bedside table that we found when we were plugging a cell phone charger in. The bed sheets were stained. This place needs some extra cleaning!
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酒店回复: Dear Guest:- Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high hospitality standards. We can't begin to tell you how much we appreciate your review! Sincerely,
房间有股味道，早餐也差劲，下次不会考虑这儿了。
位置非常好
This hotel was absolutely terrible! The carpeting had stains everywhere. Stairs well was a disaster. Dirty scuffed up walls. The tile in the bathroom was crumbling. There was black mold in our room. Horrible experience. The breakfast was prepackaged crap. The orange juice tasted like tin and the coffee was terrible.
The room was warm and there was a hole in the ceiling of the bathroom. The toilet was dirty inside and out, the bathroom tile floor was broken and dirty. The whole place smelled like cigarettes.
There was no elevator to start with so if your handicapped you will be limited to 1st floor. The parking was well lit. The room itself had issues. The bathroom had loose floor tiles. One side of the bed had a bad squeek. The hall carpet was stained. We got what we paid for, but I wouldn't stay there again.
There were bugs on the ceiling and walls, holes in sheets. This is not a place to stay.
The rooms themselves are nice and affordable, the front desk staff is very friendly, and the breakfast in the morning is decent. My only real complaints are that the comforter and sheet are definitely old and need to be replaced and even though there is a no smoking sign on the door, my room definitely had a lingering smell of smoke.
The AC / Heat unit was different as all of these sites are not consistent. I mentioned this to the staff when checking out. It was OK though but it just a thing notivced.
I received a message from the motel staff that stated there was a large stain on the bedding that ruined there bedding and they had to discard it and I would be charged $50 for the damage......I don't believe females should be punished for monthly accident from there cycle
Not impressed
Walking inside the door the carpet in the lobby and stairwell was really dirty. The front desk service was fine, nice gentleman checked us in. The carpet in the second floor was dirty. Inside our room one of the bedspreads had a tear in it. The bathroom floor was dirty with debris behind the door. There was a package of frozen meat left in the freezer. We found a small liquor bottle behind the bedside table that we found when we were plugging a cell phone charger in. The bed sheets were stained. This place needs some extra cleaning!