The moment I stepped into the room there was an awful smell of smoked cigarettes. This is even when with the AC blowing. I had to kill two roaches roaches in the room, and there were more (tinier ones). The sheets had some stains and I could tell that some parts of the room were still dirty. I only stayed 3 hours in that room and checked out immediately. Never going back to it. I just couldn't stay there that night. I would I recommend a place like this. Absolutely NO!
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酒店回复: Hi Richmond,We're very sorry to hear about your experience. This is not the standard we strive to uphold, and we sincerely apologize for the inconvenience. Your feedback has been shared with our team so we can address these issues immediately. Thank you for bringing it to our attention. Jeremy Ward #Team6
1.0分
朋友出游
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I felt extremely unsafe, the door was curved from being broken into and the deadbolt wouldn't work. roaches in room. no shampoo or conditioner. no breakfast like it advertises. people outside yelling and screaming at 4am and nothing being done about it. trash everywhere.
3.0分
其他
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The staff were not respectful. They pointed to the wrong building. I went there and found out. I came back to be redirected, and they couldn't even say sorry. Very disrespectful.
2.0分
其他
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Literal roach motel, lol. Our neighbors must have been residents but they were up all night making noise, drinking and yelling at each other. Didn’t really bother me too much but my partner barely got any sleep so might be an issue for some.
2.0分
其他
Roaches were abundant in the room. Linens were stained. Leak in bathroom and they made us move to another room. That room also had roaches.
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酒店回复: Hi Andria,We sincerely apologize for the experience you had during your stay. What you described is far from the standards we strive to maintain, and we truly regret the inconvenience caused. Your concerns have been shared with our management and housekeeping teams for immediate attention and corrective action. We appreciate your feedback and the opportunity to improve.Jeremy Ward #Team6
2.0分
其他
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The room was okay it wasn’t very clean but ok , I saw small roaches in the bathroom , there was no hot water , the sink was broken only a trickle of water. This is a homeless residential hotel people all over the place , dogs barking and living in the rooms, people arguing. Just an all around mess . If I was staying longer than a few hours I would have changed hotels . The only convenience was food places right near and the airport was 15 minutes away
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酒店回复: Hi Tracey, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you. Sarah Jacobs #Team6
床单上有个烟头烫的洞,虽然不严重但还是提一下。员工很友好,位置也很安全。
宠物友好型酒店真是太棒了。现在这样的酒店似乎越来越少,或者有些酒店改变政策,不再接待带宠物入住的客人。所以这一点绝对是加分项。真希望那些带狗入住的客人能做得更好一些,像我们一样自觉清理自家狗狗的排泄物。也希望带宠物和不带宠物的客人们都能自觉清理自己的垃圾,不要再乱扔垃圾了,这真是令人不齿的行为。这方面你完全不能责怪酒店员工。他们不可能强迫所有乱扔垃圾的人停止这种行为,并跟着他们清理。当你看到垃圾桶就在附近,而有些客人却把垃圾扔到地上,或者把一大堆垃圾留在房间里,指望客房服务来处理时,真是让人觉得荒谬。这些垃圾明明可以很容易地扔到垃圾箱,甚至放入垃圾桶。更不用说,如果他们一定要扔在地上,至少也该好好打包一下,因为这些垃圾会招来老鼠。同样,这也不能怪员工或管理层。他们也在努力执行规定,我们这些尽责的客人也会站出来提醒,但有些人就是不听。我们只能抱有很大的希望,也许他们能听到周围其他客人的议论,从而感到羞愧或有所醒悟,能做得更好一些,像他们期望别人尊重自己一样,去尊重员工和其他客人。
客房服务大部分日子都会按时打扫,你也可以随时去洗衣房,或者在他们工作的时候找到他们,自己去拿你需要的东西。此外,在前台,你还可以拿到最常用的洗漱用品,比如厕纸、肥皂、毛巾,如果他们下班了,你也可以自己拿,甚至还可以借到马桶塞。借用马桶塞或扫帚等物品时,请务必好心归还。不要让工作人员满世界找你归还这些物品。
酒店位置没变,就在主要高速公路出口旁边,交通便利,方向也很清楚,对我来说,去哪里都很方便。无论是餐饮、购物、汽车服务、外卖,还是出去玩,都近在咫尺。如果你是外地来的,或者只是想出去玩一晚,这里离市区很近。步行即可到达快餐店和一些餐厅,大部分快餐店都非常近,所以如果你没有车,也不想点外卖,可以步行前往。附近的加油站也比大多数地方提供更多商品,因为它们就在酒店旁边。你可以在步行范围内找到洗发水、肥皂、牙刷、帽子、手套、狗粮/猫粮,甚至猫砂、冷却器等。
总的来说,对我来说这里仍然不错。如果你打算住一段时间,你就会认识并把周围长期住在这里的人当成邻居,我们这些能互相尊重、积极互动的人都会尽力互相帮助。不能说不会发生一些不好的事情,但这种情况随处可见,特别是如果你打算住相当长一段时间,你肯定会遇到一些事情。但是,如果需要警察出警,他们会很及时和乐于助人。他们也会来检查以确保一切正常,即使有时只是误会,所以这一点总是好的。这里有监控摄像头,如果需要,警察会很快介入并处理情况,据我观察,他们从经验来看,更注重确保每个人的安全,并迅速平息和结束任何正在发生的状况,除非必要或发生暴力挑衅,否则不会轻易逮捕。我喜欢这里有很多摄像头,甚至深夜和清晨都有保安巡逻,他们会密切关注以确保我们的安全,这让我感到很安心。👍🏼👍🏼
太糟糕了!!!网站上的图片根本不符。千万别去,简直是噩梦一场!
这是一家汽车旅馆,我明白。
清洁还不错,但我还是发现了一些蟑螂。
The moment I stepped into the room there was an awful smell of smoked cigarettes. This is even when with the AC blowing. I had to kill two roaches roaches in the room, and there were more (tinier ones). The sheets had some stains and I could tell that some parts of the room were still dirty. I only stayed 3 hours in that room and checked out immediately. Never going back to it. I just couldn't stay there that night. I would I recommend a place like this. Absolutely NO!
I felt extremely unsafe, the door was curved from being broken into and the deadbolt wouldn't work. roaches in room. no shampoo or conditioner. no breakfast like it advertises. people outside yelling and screaming at 4am and nothing being done about it. trash everywhere.
The staff were not respectful. They pointed to the wrong building. I went there and found out. I came back to be redirected, and they couldn't even say sorry. Very disrespectful.
Literal roach motel, lol. Our neighbors must have been residents but they were up all night making noise, drinking and yelling at each other. Didn’t really bother me too much but my partner barely got any sleep so might be an issue for some.
Roaches were abundant in the room. Linens were stained. Leak in bathroom and they made us move to another room. That room also had roaches.
The room was okay it wasn’t very clean but ok , I saw small roaches in the bathroom , there was no hot water , the sink was broken only a trickle of water. This is a homeless residential hotel people all over the place , dogs barking and living in the rooms, people arguing. Just an all around mess . If I was staying longer than a few hours I would have changed hotels . The only convenience was food places right near and the airport was 15 minutes away