酒店回复: Dear Guest, thank you very much for sharing your feedback following your recent stay with us. We are truly sorry to hear that your experience did not fully meet your expectations. Please accept our sincere apologies for the inconvenience during dinner. We have shared your comments with the restaurant team to ensure greater attention to detail in the future. Regarding the surroundings, we understand that the current road works might have affected your impression. Unfortunately, these are temporary external circumstances beyond our control, but we expect improvements once the works are completed. We are nevertheless pleased to hear that you found the room comfort and reception service satisfactory. Please be assured that our property meets all standards required for its 4-star classification, and we continuously work to provide our guests with a comfortable and pleasant stay. We truly appreciate your understanding and hope to have the opportunity to welcome you again under better circumstances. Kind regards, Hotel Split Inn by President
酒店回复: Dear Guest, thank you for sharing your impressions with us. We are truly sorry to read that your experience did not meet your expectations. Our location may not suit every traveler, but it is well connected to the city, and we provide transfer options for our guests to make getting around easier. As for the surroundings, there are currently works taking place in the area, which unfortunately created some dark spots at night and road damage. These circumstances are beyond our control, but we fully understand how they could have affected your impression. Regarding dinner, we regret that the dishes were not to your taste, as most guests usually enjoy the variety we offer. Your feedback will be shared with our kitchen team to review. We are sorry that on this occasion we did not provide the experience you were hoping for. Should you wish to share more details with us directly, you are welcome to reach us at sales@hotelpresident.hr. We would greatly appreciate the chance to learn more and, if possible, restore your confidence in us. Kind regards, Hotel Split Inn by President
酒店回复: Dear Marina, thank you very much for your thoughtful review and for rating us so highly. We are truly pleased to hear that you appreciated the design and comfort of our rooms, as well as the friendliness of our team. We understand that the location may not have been exactly what you expected. However, we do our best to clearly communicate that the hotel is not right the city center, so that guests can plan their stay accordingly. Regarding the construction works around the hotel, we sincerely apologize for any inconvenience this may have caused. These are part of public infrastructure improvements managed by the local authorities, and while unfortunately beyond our control, they are expected to be completed soon. For guests without a car, we are always happy to assist with transportation arrangements to and from key locations, just let us know and we’ll be glad to help. Thank you again for your feedback. We hope to welcome you back under even better conditions in the near future. Best regards, Hotel Split Inn by President
酒店回复: Dear Soni, we are truly sorry that your experience with us did not meet your expectations. We value your comments regarding the bathtub, breakfast, dinner, and staffing, as every piece of feedback helps us improve our services. Our hotel is located just a short drive from the center, in a peaceful area chosen by many guests for its tranquility. For additional comfort, we also provide transfer services to and from the center for all guests who request it. Thank you sincerely for sharing your impressions. We hope to have the opportunity to welcome you again in the future and provide you with a more enjoyable stay. Kind regards, Hotel Split Inn by President
酒店回复: Dear Carlos, we’re sorry to read that your experience with us was so disappointing and that you felt the hotel did not live up to its star rating. Our location in a business district is admittedly not central, but we strive to provide a unique and peaceful atmosphere just outside the city. We understand the access for larger vehicles may not be ideal, and we are working on better coordination and signage to ease this issue. Regarding staffing, we acknowledge that there were moments when our service was not as responsive as it should have been, and we sincerely apologize for that. Your comments have been shared with our team so we can adjust our operations, especially during busy dining times. Thank you for your honest feedback - we take it seriously and are committed to improving in all areas. Best regards, Hotel Split Inn by President
酒店回复: Dear Yannick, thank you so much for your wonderful review! Feedback like yours truly motivates us to keep striving for excellence. We’re delighted that you appreciated our breakfast, the cleanliness of the hotel, and the value for money. Comments like yours inspire our entire team to continue improving and delivering the best possible experience for our guests. We look forward to welcoming you back soon and making your next stay even better! Best regards, Hotel Split Inn by President
酒店回复: Dear Jose, we are deeply sorry to hear that your experience at our hotel did not meet your expectations. We appreciate your feedback and apologize for any inconvenience you encountered. We regret that the high bathtub and lack of anti-slip measures, as well as the bathroom amenities, did not meet your standards. We take your comments seriously and will consider them as we work to improve our services and facilities. Thank you for taking the time to share your thoughts. We hope you might consider giving us another chance in the future to provide you with a better experience! Kind regards, Hotel Split Inn by President
5.0分
情侣出游
原文
翻译提供方：Google
我们在 Split Inn 度过了一段美妙的时光。工作人员非常友好，房间一尘不染，非常舒适，配备了所有必需品。早餐很棒，选择多样。我强烈推荐任何来该地区旅游的人入住 Split Inn，因为它物超所值
酒店回复: Dear Paul,thank you for your positive feedback and for giving us a great review! We're glad to hear you enjoyed our facilities, staff, and breakfast. We understand that our location might not be ideal for everyone, and we appreciate your understanding. We hope to welcome you back in the future, and we'll do our best to ensure you have another great stay with us!Warm regards,Hotel Split Inn by President
总体还可以吧
我们参加了MAPA TOURS的“壮观克罗地亚”项目，入住了这家酒店。抵达后，晚餐已包含在内，但令人惊讶的是，竟然没有菜品可选。全团人不得不同时用餐。晚餐是煮过头的米饭、大块土豆片和小鱿鱼。其中一家人的米饭里竟然有蚂蚁！或许这顿“独特”的晚餐是批发商的错，而不是酒店的错。自助早餐还不错。另一个问题是酒店周围什么都没有；它位于一个工业园区的中心，晚上所有商店都关门，而且除非你打车或自己开车（步行很长），否则无法到达斯普利特市中心。我们住的是三人间，折叠床比我22岁的儿子还矮，这种情况在我们克罗地亚住过的四家三人间酒店中只有这家酒店出现过，其中一家还是三星级酒店。房间舒适度和接待服务都还不错。
地理位置很差，位于远离市区的工业区。街道上没有路灯，坑坑洼洼，很容易摔倒，甚至连出租车都开不过去。晚餐糟透了。一堆难以下咽的米饭。两份淡而无味的鱿鱼和一块难吃的斯佩耳特小麦蛋糕。
酒店内部装潢精美现代，房间宽敞干净，员工热情友好。然而，它离市中心有点远。地理位置并不理想。它位于工业区中心，酒店本身显然是以前的仓库。从酒店看到的景色是工业区。这条路正在施工，去酒店不太方便。我还觉得，对于一家四星级酒店来说，应该提供一些娱乐活动，早餐也应该更好一些。这家酒店真正值得一提的是房间和员工。如果你没有车，就不要住在这里了。
房间很宽敞。浴缸很高，行动不便的客人进出不便。距离市中心20分钟车程。工作人员有限。晚餐很糟糕，早餐种类有限。
一家不超过两星级的酒店坐落在一个工业园区内，需要通过一条山羊小路才能到达。巴士司机无法进入停车场。只有一个电梯，服务很差，40 个人吃早餐时只有一个人，晚餐时只有两个人。
情侣入住 3 晚，含早餐 迷人、安静、非常宜人的酒店。伟大的！丰盛的早餐，有选择和美味佳肴。 酒店干净整洁，性价比很高。 有3个超级舒服的游泳池。非常令人愉快的工作人员。
位于工业区，距斯普利特 19 分钟车程。在这个位置存在这家酒店是一种侮辱 浴缸非常高并且没有任何防滑措施 可耻的浴室设施 结论他们将不得不将该酒店改造成其他不是酒店的活动
我们在 Split Inn 度过了一段美妙的时光。工作人员非常友好，房间一尘不染，非常舒适，配备了所有必需品。早餐很棒，选择多样。我强烈推荐任何来该地区旅游的人入住 Split Inn，因为它物超所值
酒店员工很棒，酒店很干净。早餐很好。唯一的缺点是，你位于工业区，周围什么都没有。如果你有租车，这家酒店就很不错。