酒店回复: Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive the guest feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager
酒店回复: Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive the guest feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager
酒店回复: Dear xhcheng, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive the guest feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager
酒店回复: Dear Yunaitou,I hope this message finds you well.I have reviewed your recent comments, and I believe there may have been a misunderstanding. It appears that the photo you shared does not belong to Mercure Tbilisi Old Town, and the description provided does not reflect our team’s standards or behavior.We have thoroughly checked our records and confirmed that there has been no instance of a staff member watching television in front of guests, as mentioned in your review.We highly value guest feedback and would truly appreciate the opportunity to clarify and address any concerns you may have experienced. If you could kindly confirm the hotel you stayed at or share more details, I would be happy to assist you further.Thank you again for your time, and we remain at your disposal.Warm regards,Erdogan SahinGeneral Manager
酒店回复: Dear Guest,Thank you for taking the time to tell us about your experience at the Mercure Tbilisi Old Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Erdogan SahinCluster General ManagerMercure Tbilisi Old Town & Swissotel Tbilisi
酒店回复: ear Zonghengsihai, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive the guest feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager
酒店就在老城额入口处，去哪儿都很方便
顶层的skybar风景很好
一楼的网红牛排真的又贵又难吃
服务人员工作态度特别好，安排了我们需要的房间。而且房间真的很大
我们还找了酒店联系包车前往卡兹别克
推荐入住，总体很满意！
第一次独自出行，选择了这家酒店，主要是他的地理位置优越，酒店对面就是梅特希教堂，出门左拐五分钟就到街上的各种取款机，公共交通买卡机器等等，到老城区只是每天都是步行，酒店左手出门就是公交车，很多欧洲游客，都的选择乘坐bus,体验当地文化。如果你是一个对位置有独特要求的人，我建议您一定要选择这个酒店，这家酒店的早餐一般。这是我到第比利斯的第一家酒店连住2天之后，虽然价格在国庆期间有点儿小贵，但是，一切都值得，因为，他极大地满足了我一个人出行对位置的特殊偏好。前台小哥哥，小姐姐都很热情，英语可以交流和格鲁吉亚语。
机场377换371，下车的公交站对面就是酒店；去机场是酒店门口540换377到底就是。出酒店往左就是硫磺浴所在，再走一段就通往自由广场等热门地区了，坐缆车只要走过对面的桥。交通很方便，除了坐地铁——第比利斯的公交站一般都有显示牌，显示这到站的每一路车还有几分钟到达。
前台姑娘很热情。大堂布置很温馨，有家庭的感觉。
房间大，两面大窗，斜对马路，正对旁边建筑。开窗有点吵，但窗的隔音不错。
除了床、衣橱、写字台、食品柜外，还有床尾凳子、沙发椅、小茶几、落地衣架，放箱子的架子很长，我们两个行李箱都放上去了。最让人惊喜的是，小冰箱里的水、好几种饮料都是免费的。
卫生间很大，可惜水压有点小。
一楼酒店自己的牛排店，旁边餐馆林立。
打扫卫生及时。
位置不错，立老城区非常近，装修中规中矩。服务员有一种久违的国营单位感：早上吃早饭，七八个服务员全部集中在电视机前，开着很大的声音看格斗转播，全然不照顾顾客的感受。
两张照片是酒店附近的风景，表示酒店离温泉和城堡很近。第三张是6月29日早上在酒店用餐的照片，那天是一个格斗比赛，所有员工都汇集到入口的大电视前，追加一张比赛结束，还有两位滞留在电视机前的照片（这里几分钟前站满了员工）。
非常棒的酒店，就坐落在第比利斯老城的中心地带。这里提供优质的服务，舒适的客房，多样的早餐选择和友好的员工。
在第比利斯老城美居酒店（Mercure Tbilisi Old Town）的住宿体验非常棒。酒店干净、安静，员工非常友好和细心。地理位置完美，服务也很棒。强烈推荐！
这是一家超赞的酒店，地理位置完美。房间干净宽敞，离老城区只有几步之遥。我已经挑不出任何毛病了。下次再来第比利斯，我一定会再次预订。
这家酒店地理位置绝佳，靠近老城区，却又远离喧嚣。离主要的旅游景点都很近。房间干净整洁，设施也比较新。房间里有咖啡机，这太棒了！卫生间宽敞明亮。还有一个书桌，可以作为工作区。
酒店卫生和硬件还可以，但是酒店在明知我们订的是尊贵双人间的情况下强硬让我们住普通双人房，而且态度蛮横无理，我英语还不错据理力争最终调换了房间，其他英语不好的中国人该怎么办？整个酒店人员都是一副国营服务员嘴脸，免费迷你吧里有可乐和芬达铁瓶盖的那种，但不给你预备瓶起子。这个酒店整体的服务完全就是一种70，80年代国营招待所的感觉，爱住不住。
还可以，早点不太好，品种少，设施一般，不过价钱不贵，还行，他有一种房间是两个房间中间隔个板那种，中间还有一个门，小心这种房间，隔音不好