In our toilet where the water goes down the tube part it looked like they hasn’t cleaned it well and it had brown which even if it wasn’t, looked like feces.
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酒店回复: Thank you for taking the time to review your recent stay with us. I apologize that your stay was anything short of perfect. I have shared your feedback with our engineering and housekeeping team to ensure necessary guidelines are in place to prevent this issue from occurring again in the future. We hope to have a chance to better serve you when your travels return you to the area.
3.0分
其他
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I was disappointed to find out that this hotel does not include continental breakfast. They have food items available for purchase. Also our body wash in our bathroom was all out. We could have used an extra towel and an extra blanket for the fold out couch. We were also charged for parking which I was not anticipating.
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酒店回复: On behalf of the entire hotel team, I want to thank you for sharing about your recent stayYour feedback has been shared with the team in order to improve on the experiences we are delivering. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
5.0分
商务出差
Very pleased
Room was beautiful and the amenities were as well. The staff were very accommodating and helpful. Thank you for a lovely stay
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酒店回复: Thank you for taking the time to review your recent stay. I am happy to see that everything was to your liking. I have shared your feedback with the staff, and we are all looking forward to having you back when your travels return you to the area. Have a great rest of your day!
5.0分
其他
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I want to say every team member at the Courtyard MARRIOT Mesa Airport were fantastic during our stay 8-3/8-4-25. Very friendly and welcoming. Whomever does the hiring, great job. You definitely know how to hire hardworking, friendly people. Kudos to the manager too. Takes a good leader(s) to have such a great facility and phenomenal team. I would highly recommend this hotel.
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酒店回复: Thank you for taking the time to review your recent stay. I am happy to see that everything was to your liking. I have shared your feedback with the staff, and we are all looking forward to having you back when your travels return you to the area. Have a great rest of your day!
5.0分
其他
Keone and Skip in the lobby are amazing with their hospitality and customer service.
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酒店回复: Thank you for taking the time to review your stay. I am happy to see you enjoyed your time with us, your feedback has been shared with the team to celebrate the great experience they provided. We look forward to seeing you again when your travels return you to the area.
5.0分
其他
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The rooms are larger than typical hotel rooms, the lobby and business center offers plenty of comfortable and private areas, and the staff are professional and friendly.
5 stars!
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酒店回复: Thank you for taking the time to review our hotel. I am happy to see that you enjoyed your time at the Courtyard Pheonix Mesa Gateway. We look forward to hosting you again when your travels return you to the area.
5.0分
其他
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The good the bad and the ugly
Loved the room layout. Comfortable bed and linens. Nice cold and quiet air con. Shower needs updated//fixed in room 204. Cracked tile and stains down walls and around shower pan. Very unappealing.
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酒店回复: On behalf of the entire hotel team, I want to thank you for sharing about your recent stayIt is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
我们在这里住了一晚，因为第二天要从梅萨盖特威机场搭飞机。酒店位置很好，也很棒。我们的航班很早，所以我想找个离机场近的酒店。虽然价格比我预期的要高一点，但事实证明这里很适合在赶早班飞机前住一晚。一切都很完美。
酒店不提供免费早餐，而且早餐很贵，所以我们没在酒店吃，而是去了麦当劳。欢乐时光的酒水也很贵，所以我们也没在酒店喝酒。我们的房间也不是套房，只有两张床和一个浴室，看起来很普通。只有两包咖啡，一包是无咖啡因的，一包是普通的。酒店倒是挺干净的，离机场也近，但整体还是太普通了。下次我们打算换个地方住，找个提供免费早餐而且看起来没那么单调的酒店。
酒店很干净，附近有很多餐馆。
工作人员非常乐于助人，住得很舒服！
In our toilet where the water goes down the tube part it looked like they hasn’t cleaned it well and it had brown which even if it wasn’t, looked like feces.
I was disappointed to find out that this hotel does not include continental breakfast. They have food items available for purchase. Also our body wash in our bathroom was all out. We could have used an extra towel and an extra blanket for the fold out couch. We were also charged for parking which I was not anticipating.
Very pleased
Room was beautiful and the amenities were as well. The staff were very accommodating and helpful. Thank you for a lovely stay
I want to say every team member at the Courtyard MARRIOT Mesa Airport were fantastic during our stay 8-3/8-4-25. Very friendly and welcoming. Whomever does the hiring, great job. You definitely know how to hire hardworking, friendly people. Kudos to the manager too. Takes a good leader(s) to have such a great facility and phenomenal team. I would highly recommend this hotel.
Keone and Skip in the lobby are amazing with their hospitality and customer service.
The rooms are larger than typical hotel rooms, the lobby and business center offers plenty of comfortable and private areas, and the staff are professional and friendly.
5 stars!
The good the bad and the ugly
Loved the room layout. Comfortable bed and linens. Nice cold and quiet air con. Shower needs updated//fixed in room 204. Cracked tile and stains down walls and around shower pan. Very unappealing.