The staff at this location were truly exceptional (possibly the best hotel team we’ve ever encountered). Every interaction was warm, genuine, and personal; they greeted us by name and made us feel sincerely welcome. Unfortunately, the room itself told a very different story.
Room 100 had an overpowering stench that’s hard to describe...a heavy, chemical-like odor that seemed intended to mask something unpleasant but instead made the air nearly unbreathable. Three days later, I can still smell it. The odor permeated everything: our clothes, my skin, even my CPAP machine. I had to replace my filters (over $100), and the scent still lingers faintly inside the device.
The bathroom showed clear signs of neglect. The shower grout was crumbling, and visible mold had taken hold both in the corners and around the shower. The floor tiles inside the bathroom were beginning to lift as well. While there was a faint smell in the hallway, the intensity in our room was something else entirely.
We didn’t report the issue that night because we assumed all rooms might be the same, but in hindsight, I wish we had. The staff truly deserve praise, they were outstanding, but management needs to address the serious maintenance and odor problems in Room 100 immediately. I cannot recommend staying in that particular room until it’s been properly remediated.
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酒店回复: I will address this with the staff. I am confused as the the complaints in the bath room We have solid surround wall in the tub area there are not grout lines. but I will address with Maintenance to take care of any mold.
5.0分
家庭亲子
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This Super 8 is 100% improved since pre-COVID. Once when we stayed, there was a board over the crack in the bathtub, questionable people outside, didn't feel safe. Now it is clean inside and out, the beds are comfortable, got good sleep, quiet. The staff was very nice. Enjoyed our stay very much! Looking forward to the next time!
酒店回复: We are happy to found out improvements to be enjoyable.
5.0分
其他
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Overall Great and Easy Stay
Checking in ahead of time on the phone is nice, speeding up the process once we got there. My only complaint is the service. Person checking me in was nice and gave good instructions and information, however it sounded like she either had someone on her speaker phone on her cell or was on FaceTime. I don’t want people hearing my business and you are at work. Take some pride in your job. Otherwise the hotel itself was clean and quiet.
酒店回复: Thank you for the review I will pass down your feedback.
5.0分
家庭亲子
Very reasonably priced and very clean. Had zero issues with this place. I will definitely stay here again, I’m in the area all the time.
酒店回复: Thank you.
4.0分
商务出差
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Good help make business florish
When I got there Friday afternoon the lady said my reservation had cancel by a third party. Well this a nightmare for,I give her a phone number and she call a fix my problem. Well I was thankful and relief,
酒店回复: We are happy to help. Glad we were able to make your stay happen.
5.0分
其他
Super comfy bed good tv channel connection decent breakfast and very friendly professional staff
酒店回复: thank you for the rating we are happy you enjoyed your stay.
5.0分
其他
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A person, it would be hard pressed to find a better hotel. Everything was easy and carefree from the very beginning. The staff was very friendly and knowledgeable and made check-in painless, the rates that they charge do not cover the amenities that they have. It is one of the best hotels I have ever stayed in
酒店回复: Thank you., We are happy to hear you find us to be a great hotel.
4.0分
其他
No elevator! Our room was on 2 floors. We had to use stairs.
The room is clean. Pretty curtain!
酒店回复: Thank you for your review. We appreciate the feedback
5.0分
商务出差
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Staff very friendly and accommodating Everything clean and attended to continually Not much protein at breakfast (sad face) but great price and location and great stay overall!
酒店回复: Thank you.
5.0分
其他
Wonderful stay
Check in was easy and fast. Blankets had red stains but we brought our own. Very clean and relaxing for a one night stay.
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酒店回复: Thank you for your feedback I will let Housekeeping know to keep an eye out for stains on the Blankets.
The Smell....
The staff at this location were truly exceptional (possibly the best hotel team we’ve ever encountered). Every interaction was warm, genuine, and personal; they greeted us by name and made us feel sincerely welcome. Unfortunately, the room itself told a very different story.
Room 100 had an overpowering stench that’s hard to describe...a heavy, chemical-like odor that seemed intended to mask something unpleasant but instead made the air nearly unbreathable. Three days later, I can still smell it. The odor permeated everything: our clothes, my skin, even my CPAP machine. I had to replace my filters (over $100), and the scent still lingers faintly inside the device.
The bathroom showed clear signs of neglect. The shower grout was crumbling, and visible mold had taken hold both in the corners and around the shower. The floor tiles inside the bathroom were beginning to lift as well. While there was a faint smell in the hallway, the intensity in our room was something else entirely.
We didn’t report the issue that night because we assumed all rooms might be the same, but in hindsight, I wish we had. The staff truly deserve praise, they were outstanding, but management needs to address the serious maintenance and odor problems in Room 100 immediately. I cannot recommend staying in that particular room until it’s been properly remediated.
This Super 8 is 100% improved since pre-COVID. Once when we stayed, there was a board over the crack in the bathtub, questionable people outside, didn't feel safe. Now it is clean inside and out, the beds are comfortable, got good sleep, quiet. The staff was very nice. Enjoyed our stay very much! Looking forward to the next time!
Overall Great and Easy Stay
Checking in ahead of time on the phone is nice, speeding up the process once we got there. My only complaint is the service. Person checking me in was nice and gave good instructions and information, however it sounded like she either had someone on her speaker phone on her cell or was on FaceTime. I don’t want people hearing my business and you are at work. Take some pride in your job. Otherwise the hotel itself was clean and quiet.
Very reasonably priced and very clean. Had zero issues with this place. I will definitely stay here again, I’m in the area all the time.
Good help make business florish
When I got there Friday afternoon the lady said my reservation had cancel by a third party. Well this a nightmare for,I give her a phone number and she call a fix my problem. Well I was thankful and relief,
Super comfy bed good tv channel connection decent breakfast and very friendly professional staff
A person, it would be hard pressed to find a better hotel. Everything was easy and carefree from the very beginning. The staff was very friendly and knowledgeable and made check-in painless, the rates that they charge do not cover the amenities that they have. It is one of the best hotels I have ever stayed in
No elevator! Our room was on 2 floors. We had to use stairs.
The room is clean. Pretty curtain!
Staff very friendly and accommodating Everything clean and attended to continually Not much protein at breakfast (sad face) but great price and location and great stay overall!
Wonderful stay
Check in was easy and fast. Blankets had red stains but we brought our own. Very clean and relaxing for a one night stay.