酒店回复: Dear Racquel,Thank you for taking the time to share your experience. We are glad you enjoyed the renovated rooms, large TVs, and convenient amenities like the fridge and microwave. It is also great to hear the adjoining rooms worked well for your stay. We do apologize for the cleanliness issue you noticed at check-in, and we will address that with our housekeeping team. We hope to welcome you back for an even better stay next time.Sincerely, Hotel Manager
酒店回复: Dear Klayton,Thank you for the wonderful feedback! We're thrilled to hear the room exceeded your expectations and that you enjoyed the spacious layout, booth seating, and the two-door fridge with a separate freezer. It's great to know our pet-friendly policy added to the positive experience. Providing clean, well-maintained accommodations with great service at a fair price is exactly what we aim for. We truly appreciate your kind words and hope to welcome you and your furry companion back again soon!Sincerely, Hotel Manager
酒店回复: Dear JEAN,Thank you for your detailed feedback. We're pleased to hear that you enjoyed the friendly staff, excellent location, and clean room with a great shower. However, we sincerely apologize for the discomfort you experienced with the mattress, bedding, and the quality of breakfast items. Your suggestions regarding breakfast and room comfort are valuable to us, and we will take them into consideration as we work on improvements. We hope to provide a more comfortable and enjoyable stay for you in the future.Sincerely, Hotel Manager
酒店回复: Dear Sherry,Thank you for your feedback. We're glad to hear you found the room nice, but we're truly sorry the air conditioning did not provide the comfort you expected. It's disappointing to know that the issue wasn’t resolved to your satisfaction, especially during a time when staying cool was essential. Your comments have been shared with our maintenance and management teams for review and follow-up. Sincerely, Hotel Manager
酒店回复: Dear Denise,Thank you for your feedback! We're happy to hear you enjoyed the great location, pool, and continental breakfast. We appreciate your suggestion for more breakfast choices and will consider it for future improvements. It's great to know the price and convenience made for a relaxing getaway. We hope to welcome you back next time you're looking for a comfortable place to stay!Sincerely, Hotel Manager
酒店回复: Dear Kirk,Thank you so much for the thoughtful recommendation. We’re delighted to hear that you found the rate reasonable, the property clean, and the amenities well-suited for your travel needs. It’s also great to know the breakfast added convenience and satisfaction to your stay. Your kind words and AAA-worthy praise truly mean a lot to us. We’re glad we could contribute to a positive travel experience and look forward to welcoming you again on your next trip.Sincerely, Hotel Manager
3.0分
其他
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The only problem that cropped up was the fact that they had switched to scented air fresheners everywhere in motel. Caused asthma problems. I just called motel to tell them, they said they would “pass it along”. Haven’t had a problem in a good 15 years with a chain motel using allergenic products. If you are one of the lucky ones like me to have problems, I do not recommend staying here. Otherwise, it is a nice place with comfy beds, and a good choice for the area
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酒店回复: Dear Guest,We are glad to know you found the property comfortable with nice beds and felt it was a good choice for the area. We regret the inconvenience caused by the scented air fresheners and understand how important an allergy friendly environment is. Your concern has been noted for review with the appropriate team to ensure better consideration for guests with sensitivities. We appreciate your feedback and look forward to providing a smoother stay in the future.Sincerely, Hotel Manager
4.0分
家庭亲子
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The walls are very thin and/or poorly insulated. We could clearly hear talking in the next room.
Otherwise our stay was good. Facility was clean and comfortable for the price.
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酒店回复: Dear Scott,Thank you for sharing your feedback. We are glad to know that you found the facility clean, comfortable, and a good value for the price. We regret the inconvenience caused by the noise and have noted your comments about sound insulation for review with our maintenance team. Your feedback helps us improve guest comfort. We appreciate your kind words and look forward to welcoming you back for a more peaceful stay.Sincerely, Hotel Manager
3.0分
朋友出游
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The room looked clean but there was a must, damp smell (like a wet basement) and the floor seemed like it had condensation. Several of the fixtures had rust on them, leading me to think there was an issue with humidity or water somewhere. The smell was bad enough that I did go to the gront desk and was told they would make a note of it. There was also a really strong cologne or perfume smell in the hallways and the carpets were dingy and dirty. The breakfast was great, the hot tub and pool area were clean and the beds were comfortable but I just could not get past the awful, musty smell of the room.
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酒店回复: Dear Kasi,Thank you for taking the time to share your detailed feedback. We are glad to know you enjoyed the breakfast, comfortable beds, and clean pool area. We regret the inconvenience caused by the musty odor and humidity concerns and have noted your comments for our housekeeping and maintenance teams to review. Your input is valuable and will help us improve overall comfort and freshness for future guest stays.Sincerely, Hotel Manager
马桶座圈几乎被烧坏了,洗澡时下水道堵塞了,水都积在浴缸里了,味道也令人作呕。
7月4日入住
房间非常漂亮,入住时马桶上有头发。除此之外,房间装修得很漂亮,电视很大,但不是智能电视,所以不能看Netflix或其他东西。每个房间都有冰箱和微波炉,我们订的是两间相连的房间。
价格远超预期
房间大小让我印象深刻,非常喜欢它有桌子、角落卡座和椅子。房间配有双门迷你冰箱,所以冰柜完全独立,这是一个很大的优点。而且宠物免费入住,真是太棒了。如果你想要一家价格实惠、干净整洁、服务周到的酒店,这里是不错的选择。
工作人员非常友好,地理位置优越。房间非常干净,淋浴水压也很棒。但床垫很硬,床单和毛巾又薄又破,枕头特别小。早餐令人失望。他们提供华夫饼、面包/吐司、松饼、两种酸奶、两种麦片(水果圈有点不新鲜)和一些熟透的香蕉。虽然价格很实惠,但我宁愿多花点钱,住更舒适的房间,享用美味的早餐。
房间很不错,但空调却不凉快。我要求换个风扇,经理说他们没有,然后就来到房间说,房间里的风已经够冷了。我们把恒温器调到了60华氏度(约17摄氏度),为了保持凉爽,不得不裸睡。
位置很好,泳池很棒,欧陆式早餐也很棒,虽然可以有更多的选择,但其他人都很好,没有什么可抱怨的,价格很棒,如果你一直在努力工作,只是想离开你在沃索的房子或公寓住一晚
我推荐这家汽车旅馆。价格实惠,非常干净,旅行所需的一切都齐全,早餐方便又美味。感谢你们让我拥有一次美好的旅行体验。AAA
The only problem that cropped up was the fact that they had switched to scented air fresheners everywhere in motel. Caused asthma problems. I just called motel to tell them, they said they would “pass it along”. Haven’t had a problem in a good 15 years with a chain motel using allergenic products. If you are one of the lucky ones like me to have problems, I do not recommend staying here. Otherwise, it is a nice place with comfy beds, and a good choice for the area
The walls are very thin and/or poorly insulated. We could clearly hear talking in the next room.
Otherwise our stay was good. Facility was clean and comfortable for the price.
The room looked clean but there was a must, damp smell (like a wet basement) and the floor seemed like it had condensation. Several of the fixtures had rust on them, leading me to think there was an issue with humidity or water somewhere. The smell was bad enough that I did go to the gront desk and was told they would make a note of it. There was also a really strong cologne or perfume smell in the hallways and the carpets were dingy and dirty. The breakfast was great, the hot tub and pool area were clean and the beds were comfortable but I just could not get past the awful, musty smell of the room.