酒店回复: Hello Elvin,We are sorry to hear about your experience and appreciate you sharing your feedback. We take cleanliness seriously and will address this with our team to ensure it meets our standards. We apologize for any inconvenience caused and encourage you to reach out to management directly for further assistance.
1.0分
其他
原文
翻译提供方：Google
没有电视遥控器，没有微波炉，没有冰箱。
浴缸很脏。被子上有烟头洞，窗帘坏了。墙上有涂鸦。
113 号房间。
4.0分
其他
原文
翻译提供方：Google
一切都很好，但当车满了时，他们会把车停在他们想要的地方
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酒店回复: Hello Adrian,We appreciate your feedback and apologize for any inconvenience caused by the parking situation. Our team is working on better managing parking during peak times to improve the overall guest experience. Your comments are valued as we strive to enhance our services for all guests.
酒店回复: Hello Lisa, I'm sorry that your stay was compromised by “noise/dust/mess” from the renovations. We're doing everything we can to minimize the inconvenience, and the dates of the renovations are listed, we hope to have you back for a future stay once work is complete.
3.0分
商务出差
原文
翻译提供方：Google
淋浴坏了
安全的
在这里住了很多年，质量下降了，价格却上涨了
未来的旅行将会去别处寻找
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酒店回复: Hello Jeff, We are sorry to hear about those issues, if it was reported to us during your stay, we would have time to resolve it. We make sure that our cleaners adhere to the guidelines, especially during this pandemic, we would appreciate it if these things can be reported to us as we do not want this to happen again.
4.0分
情侣出游
原文
翻译提供方：Google
该酒店似乎正在装修。我们住的房间大部分看起来都经过了重新装修。
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酒店回复: Hello Lisa,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our room and property. We hope you will return so that we can provide you an even superior experience.
3.0分
其他
原文
翻译提供方：Google
需要新的电器、床单和被子
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酒店回复: Hello Jose,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our bed and your comments about our sheets. Every guest experience is extremely important to us. We value your feedback and thank you for your business.
前台的 Juan 服务非常好，但酒店的整体卫生状况真是糟糕透顶。床上到处都是头发，被子上破了一个大洞。一个插座从墙上脱落，电线都露出来了。最要命的是，到处都是蟑螂！！
这完全是垃圾，第一天晚上我什至无法入睡，因为一切都很脏；床单上什至有血迹和头发污渍，浴室完全恶心，整个房间都有很难闻的气味，除了预订无法取消但我无法入睡，我不得不寻找另一家酒店。
没有电视遥控器，没有微波炉，没有冰箱。
浴缸很脏。被子上有烟头洞，窗帘坏了。墙上有涂鸦。
113 号房间。
一切都很好，但当车满了时，他们会把车停在他们想要的地方
看到好几只蟑螂。不得不穿过 3 个房间才找到一个比较干净的房间。到退房时工作人员都很棒。我们很难拿回 100 美元的现金押金。
它对宠物友好。物业正在进行装修。电器和固定装置都很旧。毛巾和床上用品都有污渍。改进很小，而且只是装饰性的。
淋浴坏了
安全的
在这里住了很多年，质量下降了，价格却上涨了
未来的旅行将会去别处寻找
该酒店似乎正在装修。我们住的房间大部分看起来都经过了重新装修。
需要新的电器、床单和被子
或多或少