酒店回复: Hello Rosangel,Please accept my sincerest apologies for the inconvenience caused to you during your stay. However, I would like to bring to your attention that we asked you to leave the room after an hour of check out time and while you were returning the keys to the desk the front desk was talking to a colleague and was not trying to disrespect you by any means. But I am extremely sorry if you felt that it was disrespectful.
酒店回复: Hello Dennis,Please accept my sincerest apologies for the inconvenience caused to you during your stay at Super 8 in St Charles. Please rest assure we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate you taking time to share your feed back.
酒店回复: Hello Steven,Please accept my sincerest apology for the inconvenience caused to your during your stay. Please be assured that appropriate steps will be taken to make sure there are no future occurrences. We hope you will give us a chance to serve you better in the future.
5.0分
其他
原文
翻译提供方：Google
出色的
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酒店回复: Hello Jorge,Thank you for taking time to share your feedback. We appreciate your business and hope to see you again soon.
1.0分
商务出差
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Check in was easy..no fuss.. but My first room was supposed to be a king bed but the heater didn't work so I was switched to the one next door...which had double beds sized down from my original room.Where ever I go I use bed bug spray. I was bite once and showed the attendant in the morning and nothing was done. Place is so outdated.
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酒店回复: Hello,Please accept my sincerest apology for the inconvenience caused to you during your stay. Please rest assured we are taking appropriate action to prevent further occurrence of this issue.
1.0分
商务出差
This was the dirtiest hotel I have ever stayed in. The parking lobby reeked of ****. I would definitely not stay here again.
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酒店回复: Hello,Please accept my sincere apology for the inconvenience caused to you during your stay. Please rest assure that we are taking appropriate action to prevent any further occurrence of this issue.
1.0分
其他
Room wasn’t clean, in the middle of a remodel, and next to a load elevator. Asked for a room change and was denied. They need to make that stay right.
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酒店回复: Hello,Please accept my sincerest apologies for the inconvenience caused to you during your stay. Please rest assured we are taking appropriate measures to prevent future occurrences.
2.0分
其他
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The coffee machine ****** very weak coffee. The vending machine didnt work right. The elevator was broke. Cereal and pancake machine. Oh and Orange ajuice didn't even try it.
It was clean and the staff was nice. The only reason i picked it the pics online for breakfast, which is false!
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酒店回复: Hello,Please accept my sincerest apologies for the inconvenience caused to you during your stay. Please rest assured we are taking appropriate measures to prevent future occurrences.
体验不错，但早餐服务有点搞不清楚是怎么回事。
一楼走廊有很浓的防冻液味道！
一楼房间：霉味很重，地毯潮湿。房间非常小！毛巾架坏了，毛巾钩也坏了。淋浴间的洗发水/沐浴露挂钩也是坏的。水会直接从淋浴间流到浴室地板上！
早餐只有咖啡、牛奶、冷麦片、吐司、水果杯、酸奶和自助煎饼。
糟糕的服务很粗鲁，他们用英语告诉我离开，当我去接待处交钥匙时，他们无缘无故地笑了，这似乎是对我缺乏尊重。
首先，我不喜欢的是没有制冰机，它坏了，我们的房间里没有灯，后门坏了，不能用，除此之外，人们都还好，偶尔能闻到一股*****的味道，哈哈，很浓，其他的我都没问题，你养了一只可以喂的宠物松鼠吗，我想总的来说我觉得很安全，而且它离我要做的事情很近，但如果他们能照顾好一些小维护的话，我可以给他们更高的分数。
我入住时，第一间房的水槽下有漏水。第二间房看起来好像被草草地（而且很糟糕地）“翻新”过，浴缸里和地板上到处都是油漆和灰泥滴。床严重凹陷。
出色的
Check in was easy..no fuss.. but My first room was supposed to be a king bed but the heater didn't work so I was switched to the one next door...which had double beds sized down from my original room.Where ever I go I use bed bug spray. I was bite once and showed the attendant in the morning and nothing was done. Place is so outdated.
This was the dirtiest hotel I have ever stayed in. The parking lobby reeked of ****. I would definitely not stay here again.
Room wasn’t clean, in the middle of a remodel, and next to a load elevator. Asked for a room change and was denied. They need to make that stay right.
The coffee machine ****** very weak coffee. The vending machine didnt work right. The elevator was broke. Cereal and pancake machine. Oh and Orange ajuice didn't even try it.
It was clean and the staff was nice. The only reason i picked it the pics online for breakfast, which is false!