The customer service definitely felt a little lacking, not friendly at all. My key's stopped working multiple times forcing me to go get them reprogrammed, not once did they even ask me my name so besides not being very friendly there is definitely a security risk there.
2.0分
其他
The refrigerator was making a terrible racket all night and then people was slamming doors all hours at night. I did not get no sleep at all.
2.0分
家庭亲子
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I have an understanding heart and have been to many hotels. However, this hotel has severely been neglected. I understand it was built in the 80s. So i expected some outdated things. However, the cleanliness of the hotel was just completely off putting. I have stayed in worse. But this was unsanitary.
When we first arrived our impression was that the hotel had a funky smell of mold, cigarettes, and tons of overpowered spray to try and cover it up.
I rented two adjoining rooms for 5 people.
We were in rooms 326 and 327. When we got to the elevator it said out of order. So we walked up the stairs. The carpeting wasnt level and kind of squishy in certain areas.
When arriving to the top floor you can see a cemented in builing in the middle that has rusted windows and corrosion everywhere. The fake dusty plants did not make it any better.
When you look uo at the skylights the paint is flaking everywhere and the filters are chockeed full of debris and gross.
Once inside our rooms, we inspected the beds. The bedding looked just fine and we didnt see anything wrong with it. Even though the bedding did have a strong fabric softener smell. So did the towels. They over softener their bedding. But the bed wasnt horribly uncomfortable.
Above the beds, they have a wooden headboard that was covered in dust. The two lamps in BOTH of or rooms was covered in dust. The walls were patched everywhere...and my daughter found a bug in her closet.
The grout in our bathroom was unclean.
4.0分
朋友出游
The room was pretty clean. The front desk had a terrible person working when we checked out. Rude.
5.0分
其他
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Older hotel but clean and spacious. Huge rave to their staff at the front desk! The kindness that was displayed during a scheduling mixup was definitely worthy of the review.
5.0分
其他
Great overall!
Room was clean, staff was super helpful and location was great. Located in a nice business district with quick access to highways.
4.0分
家庭亲子
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The hot tub and pool were amazing! Wish the bar area stayed open longer and the breakfast buffet was at least cheaper. Also the noise from the AC was terrible and some of the front desk people were not very welcoming
5.0分
家庭亲子
The room was clean and comfortable. The 2 girls that checked us in were super nice and personable ! Will definitely stay again
4.0分
其他
Employees were very friendly. Hotel was outdated but beds comfortable and property was secured.
不错
早餐定制
The customer service definitely felt a little lacking, not friendly at all. My key's stopped working multiple times forcing me to go get them reprogrammed, not once did they even ask me my name so besides not being very friendly there is definitely a security risk there.
The refrigerator was making a terrible racket all night and then people was slamming doors all hours at night. I did not get no sleep at all.
I have an understanding heart and have been to many hotels. However, this hotel has severely been neglected. I understand it was built in the 80s. So i expected some outdated things. However, the cleanliness of the hotel was just completely off putting. I have stayed in worse. But this was unsanitary.
When we first arrived our impression was that the hotel had a funky smell of mold, cigarettes, and tons of overpowered spray to try and cover it up.
I rented two adjoining rooms for 5 people.
We were in rooms 326 and 327. When we got to the elevator it said out of order. So we walked up the stairs. The carpeting wasnt level and kind of squishy in certain areas.
When arriving to the top floor you can see a cemented in builing in the middle that has rusted windows and corrosion everywhere. The fake dusty plants did not make it any better.
When you look uo at the skylights the paint is flaking everywhere and the filters are chockeed full of debris and gross.
Once inside our rooms, we inspected the beds. The bedding looked just fine and we didnt see anything wrong with it. Even though the bedding did have a strong fabric softener smell. So did the towels. They over softener their bedding. But the bed wasnt horribly uncomfortable.
Above the beds, they have a wooden headboard that was covered in dust. The two lamps in BOTH of or rooms was covered in dust. The walls were patched everywhere...and my daughter found a bug in her closet.
The grout in our bathroom was unclean.
The room was pretty clean. The front desk had a terrible person working when we checked out. Rude.
Older hotel but clean and spacious. Huge rave to their staff at the front desk! The kindness that was displayed during a scheduling mixup was definitely worthy of the review.
Great overall!
Room was clean, staff was super helpful and location was great. Located in a nice business district with quick access to highways.
The hot tub and pool were amazing! Wish the bar area stayed open longer and the breakfast buffet was at least cheaper. Also the noise from the AC was terrible and some of the front desk people were not very welcoming
The room was clean and comfortable. The 2 girls that checked us in were super nice and personable ! Will definitely stay again
Employees were very friendly. Hotel was outdated but beds comfortable and property was secured.