Your hotel is a dirty and disgusting experience. We left it was so bad mold in the bathroom floor was sticky. Overall it's need to be closed and cleaned but that my not even help.
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酒店回复: Dear Kenneth, We sincerely apologize for the condition of your room and the discomfort you experienced during your stay. We take cleanliness very seriously, and it is clear we fell short of our standards. Your feedback regarding the bathroom mold has been shared with our team so we can address it promptly. While we cannot undo your experience, please know we are committed to improving our services and facilities to prevent similar issues in the future. We genuinely regret the inconvenience this caused and hope you consider giving us another opportunity to provide a much cleaner and more comfortable stay.Sincerely,Hotel Management
2.0分
商务出差
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Disgusting
Rooms old beaten no phone no lightbulbs / keys constantly don’t work. Parties tailgate in parking lot all night bottles unleashed pitbulls can’t make this crap up
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酒店回复: Dear John, Thank you for taking the time to share your feedback. We sincerely apologize that your stay was disrupted and did not meet expectations. We understand how frustrating it must have been to encounter maintenance issues and disturbances in the parking area. While some situations in the surrounding area can be challenging to control immediately, your comments are taken seriously and will help guide improvements in both property upkeep and guest safety. We are committed to creating a more comfortable and secure environment for our visitors. We hope you might consider giving us another opportunity in the future to provide a stay that better reflects the level of care and service we aim to offer.Sincerely,Hotel Management
3.0分
其他
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It was nice that they made our early check in possible, and that they were pleasant and accommodating. It was rather disturbing that they scanned my wife’s driver’s license as well, with no satisfactory response as to why and what was intended with the data. The air conditioning/heating unit gave off a peculiar odor when we turned it on, so we did not use it for the stay. The shower handle had to be cranked off quite forcefully to stop the water, and cranked equally hard to start the water.
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酒店回复: Dear Bradley,Thank you for taking the time to share your feedback. We are glad that our team could accommodate your early check-in and provide a pleasant experience in that regard. At the same time, we sincerely apologize for the concerns you encountered with the identification process, the air unit, and the shower. Your observations have been shared with our team and maintenance teams to guide improvements. We hope you will consider giving us another opportunity in the future to provide a stay that reflects the comfort, safety, and attentive service every guest deserves.Sincerely,Hotel Management
1.0分
情侣出游
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People were outside being loud. Not sure but they could have had *****. The place was dirty, and run down. The room wasn't too bad, but the tub was dripping all night. The bed was not comfortable, it felt like an old mattress.
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酒店回复: Dear Gail, Thank you for taking the time to share your experience. We truly regret that your stay did not meet your expectations. We understand how important a peaceful and comfortable environment is, and we are sorry for the disturbances and discomfort you encountered. Our team is committed to maintaining a clean and pleasant environment for our guests. We will address the issues related to the tub and mattress to enhance comfort for future stays. Your insights are valuable, and we hope you’ll consider giving us another chance to provide you with a more enjoyable experience in the future.Sincerely,Hotel Management
4.0分
家庭亲子
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I loved the proximity to the stores and restaurants. The room could use a renovation. The bathroom ceiling had evidence of previous mold. The countertop in the kitchenette looked like it could use some caulking. I will say that the room next to us was getting remodeled and it was looking really nice.
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酒店回复: Dear Guest, Thank you for taking the time to submit your feedback. Sincerely, Hotel Management
3.0分
情侣出游
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Dishes needed to be requested frim front desk. Shampoo needed to be requested which seemed very strange. They we're all out of shampoo when we inquired and the guy at the desk just said oh I guess we need to order more. It's pretty bad when a hotel doesn't even have shampoo for the guests. The water in the tub ran continually.
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酒店回复: Dear Gina, We apologize for the inconvenience you experienced with the lack of in-room amenities and the ongoing issue with the tub. Our hotel provides some amenities upon request to ensure cleanliness and availability, but we understand how frustrating it can be when supplies run out. We have shared your concerns with our team to ensure better inventory management and timely maintenance. Your comments are valuable in helping us improve the guest experience. We appreciate your understanding and hope to have the opportunity to welcome you back for a more comfortable stay.Sincerely,Hotel Management
门锁坏了。走廊、电梯，到处都像是没打扫过一样，床单也很脏。早餐只有咖啡/茶（不够热）、松饼和速溶燕麦片。
不太干净
不要指望早餐
虽然很旧，但你可以留在那里。有厨房和桌子很方便，还有大冰箱可供家用。
一切都很好，非常干净，完美。
Do not stay there
Your hotel is a dirty and disgusting experience. We left it was so bad mold in the bathroom floor was sticky. Overall it's need to be closed and cleaned but that my not even help.
Disgusting
Rooms old beaten no phone no lightbulbs / keys constantly don’t work. Parties tailgate in parking lot all night bottles unleashed pitbulls can’t make this crap up
It was nice that they made our early check in possible, and that they were pleasant and accommodating. It was rather disturbing that they scanned my wife’s driver’s license as well, with no satisfactory response as to why and what was intended with the data. The air conditioning/heating unit gave off a peculiar odor when we turned it on, so we did not use it for the stay. The shower handle had to be cranked off quite forcefully to stop the water, and cranked equally hard to start the water.
People were outside being loud. Not sure but they could have had *****. The place was dirty, and run down. The room wasn't too bad, but the tub was dripping all night. The bed was not comfortable, it felt like an old mattress.
I loved the proximity to the stores and restaurants. The room could use a renovation. The bathroom ceiling had evidence of previous mold. The countertop in the kitchenette looked like it could use some caulking. I will say that the room next to us was getting remodeled and it was looking really nice.
Dishes needed to be requested frim front desk. Shampoo needed to be requested which seemed very strange. They we're all out of shampoo when we inquired and the guy at the desk just said oh I guess we need to order more. It's pretty bad when a hotel doesn't even have shampoo for the guests. The water in the tub ran continually.