酒店回复: Dear Julie, Thank you for sharing your rating online. It is our pleasure to know that overall you had a great time during your visit! Your feedback is valueble to us, as we alwasy strive to improve our services and we wil ltake it under serious consideration for future developments. It would be our pleasure to welcome you back and exceed your previous experience! With warm regards,Iro - Porto Platanias Hotels & Resorts Team
酒店回复: Dear Guest, Dear Guest,Thank you for taking the time to share your feedback. We truly appreciate hearing from our guests, as it helps us to continually improve our services and facilities.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Kind regards, Iro - Guest relations department
5.0分
其他
原文
翻译提供方：Google
房间的清洁工作根据清洁人员的不同而略有不同。除此之外，在这家可爱的酒店度过了一段美好的时光。
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酒店回复: Dear Nina,Thank you very much for your kind words and for taking the time to share your experience with us.We are happy to hear that you had a fantastic stay at our hotel and truly appreciate your feedback regarding the housekeeping service. Please rest assured that we will look into this inconsistency and address it with our team to ensure the highest standards are maintained throughout our guests' stay.We hope to have the pleasure of welcoming you back soon!Warm regards,Iro -Guest Relations Department
酒店回复: Dear Amathea, Thank you so much for the nice feedback! We are happy to hear that you enjoyed your stay with us and appreciated both the hotel and the food.You look forward to welcoming you back for another wonderful holiday experience!
4.0分
朋友出游
原文
翻译提供方：Google
枕头很好，很干净
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酒店回复: Dear Sanna, Thank you for sharing your review with us! It is our pleasure to know that you had a pleasant and comfortable stay. Looking forward to welcoming you back soon!
We came back for a second year with our 2 boys and loved our stay yet again. We were given a free upgrade to a superior family mezzanine room which was a fab start to the stay. Our balconies overlooked the harbour, our favourite pool and the mountains behind. The breakfast buffet was a highlight, as it was last year, the pools were always accessible and never overcrowded and the safety of the resort meant we were never worried about the boys (10 and 12) going between beach and pool. The room was ideal for our family. The hotel is situated in the middle of loads of family friendly restaurants all serving delicious food and we were able to rent a car for the day easily, with access to the hotel’s free parking also.
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酒店回复: Dear Laura,It was such a pleasure to welcome you and your family back for a second year with us! We are delighted to know that your stay was once again filled with wonderful memories. Your kind words mean a lot to our team, and it is truly rewarding to see families returning and enjoying their time with us.We sincerely appreciate your loyalty and hope to have the joy of welcoming you again for another unforgettable holiday in Crete soon!Iro - Porto Platanias Hotels & Resorts Team
海拔太高了，太糟糕了！！！！！
奉劝小伙伴们避坑，名不符其实！如果你喜欢日光浴还行，如果不是，那么哈尼亚酒店有的是。这家所谓四星级，也许给一星⭐都是礼貌了。前台有礼貌，但是绝不办事！
人工智能服务不太好，尤其是小吃质量很差。海滩不错，虽然躺椅每天要15欧元。有几个小型游泳池，感觉不太像“度假村”。员工服务热情，餐厅景色优美，值得去顶楼用餐。
这是我们第二次入住这家酒店，第一次是在2023年。早餐、泳池、房间、活动，就在海滩前，位于普拉塔尼亚斯中心，一切都很完美。期待再次入住。
房间的清洁工作根据清洁人员的不同而略有不同。除此之外，在这家可爱的酒店度过了一段美好的时光。
我们玩得很开心。酒店很热情，工作人员知识渊博，乐于助人。海滩距离酒店仅一箭之遥，沿街有许多商店和餐馆。唯一的缺点是：关于全天用餐的令人不愉快的误解，值班服务员非常粗鲁。幸运的是，其他员工证明能够胜任这项任务。
不错的酒店，美味的食物☺️
枕头很好，很干净
不错不错的酒店
超级好的酒店，有几个泳池。工作人员非常热情和友好。非常干净漂亮
酒店不在海滩上。 Dwr 是海滩和酒店之间的一条繁忙道路。
酒店的日光浴床有一个很大的问题。人们早上 5 点起床进行预订，而 perosbalet 很少会从预订的日光浴床上移走毛巾。
我已经在那里呆了 10 天，工作人员只在我的最后一天做了一些事情，他们为那些预订但几个小时后才来的人清理了希望的衣服。
We came back for a second year with our 2 boys and loved our stay yet again. We were given a free upgrade to a superior family mezzanine room which was a fab start to the stay. Our balconies overlooked the harbour, our favourite pool and the mountains behind. The breakfast buffet was a highlight, as it was last year, the pools were always accessible and never overcrowded and the safety of the resort meant we were never worried about the boys (10 and 12) going between beach and pool. The room was ideal for our family. The hotel is situated in the middle of loads of family friendly restaurants all serving delicious food and we were able to rent a car for the day easily, with access to the hotel’s free parking also.