酒店回复: Thank you for your 10* Review. Kindest Regards
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Completely mixed experience first of all i will start with the positive
Customer service couldn't be better staff were always friendly and helpful,particularly the male staff member working at the taste on Monday evening sorry i didn't get his name.
Relatively good value for money when you consider all the amenties and the views.
The afternoon tea was incredible!
Garden maintenance was wonderful lots of stunning flowers,outdoor and indoor pool were lovely and warm
Onto the negatives;
The room being somewhat of an old building was covered in dust, the bed wasn't particularly comfartable though i can appreciate everyones firmness/softness level may differ
Curtains covered in stains which you wouldn't expect from a high end hotel and the shower and bath took quite a while to warm up.
The views from the back are stunning but inland you are looking at flooded roofs and cables (would reccomended upgrading for better scenery)
The breakfast was just awful one day the sausages tasted like water the next burned and dry, toast is made fresh but always cold i suggest a make your own toast option may be better, it could easily be compared to a budget breakfast infact i have had better there (the vegetarian option at the taste was a big hit though)
To sum up I'd probably try again with a larger room but skip the breakfast
Location wise carlyon bay beach is nearby and had lots of nice food options, lost gardens of helligan,eden project, charlestown etc also local
绝对可以，不错的地区。
漂亮的户外区域，不错的房间。房间需要好好清洗一下。餐厅上菜速度很慢——等了1个多小时才上菜，而且食物也没有高于平均水平。退房当天客房清洁人员上门4次，应该完全没有必要。很高兴酒店外面有停车位！
太棒了！漂亮的游泳池。环境舒适。
位置绝佳的一家酒店，设施一流，我们使用了水疗中心、游泳池和高尔夫球场。步行片刻即可到达海滩，沿着海岸小径步行 20 分钟即可到达查尔斯顿，非常值得一游。
这家酒店无可挑剔。周围环境优美。工作人员无可挑剔，可满足您的所有需求。对您来说，真是无微不至。装饰精美，干净整洁。还会再来的。
我们度过了一段美妙的时光，一切都很完美。工作人员很棒，水疗中心、我们的房间和早餐也很棒。我们迫不及待地想再来
非常棒的酒店，设施齐全。适合长期入住。员工 5 星。孩子们的复活节体验是一次很棒的惊喜！
每次入住都很棒。酒店位置很好，维护得很好，员工总是乐于助人、细心周到。我们一定会再次入住。
有点旧了，而且肯定适合年纪大一点的客户
工作人员热情，设施一流，非常舒适
Completely mixed experience first of all i will start with the positive
Customer service couldn't be better staff were always friendly and helpful,particularly the male staff member working at the taste on Monday evening sorry i didn't get his name.
Relatively good value for money when you consider all the amenties and the views.
The afternoon tea was incredible!
Garden maintenance was wonderful lots of stunning flowers,outdoor and indoor pool were lovely and warm
Onto the negatives;
The room being somewhat of an old building was covered in dust, the bed wasn't particularly comfartable though i can appreciate everyones firmness/softness level may differ
Curtains covered in stains which you wouldn't expect from a high end hotel and the shower and bath took quite a while to warm up.
The views from the back are stunning but inland you are looking at flooded roofs and cables (would reccomended upgrading for better scenery)
The breakfast was just awful one day the sausages tasted like water the next burned and dry, toast is made fresh but always cold i suggest a make your own toast option may be better, it could easily be compared to a budget breakfast infact i have had better there (the vegetarian option at the taste was a big hit though)
To sum up I'd probably try again with a larger room but skip the breakfast
Location wise carlyon bay beach is nearby and had lots of nice food options, lost gardens of helligan,eden project, charlestown etc also local