酒店回复: Good morning,Thank you for choosing to stay at Quest Melbourne Airport and thank you for taking the time to review your stay. We’re truly pleased you enjoyed your time with us. I'm glad you managed to explore the area and enjoy the hotel amenities.Hope you have a great week we hope to see you again at Quest Apartment Hotels soon. Kind Regards,Blake RandallProperty Manager
酒店回复: Dear ZH, Thank you for sharing your feedback with us. We’re glad to hear that you received enthusiastic and helpful service during your check-in, and we sincerely appreciate your kind words about that.However, we deeply apologize for the inconvenience you experienced with the room not being cleaned and the lack of towels during your stay. We understand how frustrating it must have been, especially after a long day out. Your suggestion to notify guests in advance about limited room service on weekends and to provide spare towels in those cases is incredibly valuable, and we will be sure to review our processes to ensure this doesn't happen in the future.We genuinely appreciate your continued support of the Quest brand, and we hope you will give us another chance to provide you with the seamless experience you’ve come to expect. Safe travels, and thank you again for your feedback!Kind Regards, Arianna RedaFront Office Manager
酒店回复: Dear Guest,Thank you so much for taking the time to share your experience with us.We’re delighted to hear that your arrival went smoothly and that our night manager was there at just the right time to assist you in locating your key — we’ll be sure to pass along your kind words to him. It's also lovely to hear that you enjoyed the quiet surroundings and the comfort of your apartment, especially with the small balcony to relax on in the morning.We also wanted to let you know that we've recently upgraded our Wi-Fi for even faster and more reliable connectivity, and all our apartments are now equipped with Chromecast, so you can enjoy your own entertainment during your stay.We truly appreciate your feedback and look forward to welcoming you back for another seamless and enjoyable visit.Warm regards,Arianna RedaFront Office Manager
酒店回复: Dear Guest,Thank you for sharing your detailed feedback! We’re glad to hear that you found the room spacious and well-equipped, with amenities like the kettle, microwave, essential cookware, and washing machine. We’re also happy that you appreciated the shower's performance.We apologize for any inconvenience caused by the shuttle service and its limited hours on weekends. We will review our shuttle communication to ensure that guests are more informed about the availability. We also understand that waiting for the shuttle can be frustrating, and we’ll look into ways to improve the efficiency of the service. Regarding the handling of luggage, we will work on providing more consistent service in this area as well.As for the room’s soundproofing, we appreciate your feedback and will continue to improve the guest experience. We value your comments and hope to welcome you again for a more seamless stay.Best RegardsYash SinghalBusiness Owner
结束自由行最后两天订的酒店，自驾前往，主要考虑附近有条小河，带儿子去抓一下小龙虾，离机场很近，有班车，酒店干净，整洁，有厨房冰箱，床也很舒适，服务热情。有方便的露天停车场，适合转机，只呆在酒店不出门那种。
酒店地处机场附近租车公司提车区域，周边有一家西餐厅和一个咱中国人🇨🇳开的日料餐厅。后者口味不错，干净卫生，价格实惠。酒店不提供牙刷和拖鞋。要去前台买。牙刷7澳币，矿泉水4.5澳币一瓶。延迟退房也需要加钱。另外酒店周末只在早上6点到9点提供接送机服务。下午和晚上去机场没有机场班车服务，预订酒店的时候要充分考虑这一限制。
非常棒的酒店，距离墨尔本机场5公里。酒店提供免费停车服务，非常适合自驾的客人。房间宽敞干净，强烈推荐。
我们住的是两居室。房间里配备了洗衣机、烘干机、冰箱、微波炉等居家设施。除了房间，这里基本上就是个供你睡觉、洗漱然后继续旅程的地方。附近几乎没什么餐饮选择，所以要做好开车去更远的地方寻找美食的准备。
酒店非常非常干净，离机场不到10分钟车程。
我们是周五入住的，两间房两晚。入住时前台服务很热情，也乐于助人，谢谢！但是，我们周六一大早出去一天到晚上回来时，房间既没有打扫清理垃圾，也没有更换浴室毛巾酒店也没有配置备用毛巾，时间已经太晚。结果，我们用自带衣物将就洗了澡。第三天，我们退房时向前台反映了这个情况，前台解释说，周末没有房间服务。我们认为，如果酒店为了节约成本，房间不提供清洁服务，可以在客人入住时提前向客人解释，并在不提供服务的房间提供一套备用浴巾（毛巾），这样不至于让客人在外面累了一天回来没有浴巾可用，很狼狈。我对Quest这个品牌的印像一直不错，不过这次不知道该怎么评价？
酒店离机场很近，开车到市中心大约需要30分钟。机场班车只在工作日运行。大堂有售卖食品和零食。酒店外面有一辆咖啡披萨餐车。我可以在入住前提前办理行李托运，并且行李在我抵达之前就已经送到房间了。
由于转机到晚了，23点前台下班，正好碰上，帮忙找到了钥匙，很热情。住的一楼，外边有小凉台，早上很安静。
这家民宿地理位置绝佳，入住手续也办得非常顺利。房间不仅一尘不染，而且独具特色。如果我的朋友们计划去斯坦利游玩，我一定会推荐他们住在这里。
房间还是很大的，设施比较齐全，烧水壶微波炉还有必要的餐具厨具和洗衣机。
淋浴头也是比较给力的
唯一不太满意的就是说是有接送机服务，但是只是周一到周五，周六日是要+20刀的，而且接机等了好久从打电话到接到差不多一个小时。有的接机会帮忙抬行李，有的根本不管，看运气吧。
另外房间隔音就是那种正常的隔音，不算太好，看旁边的人吵不吵吧