酒店回复: Thank you for your wonderful feedback. We're glad you had a great stay and love the photos you took. We hope to welcome you back soon!
5.0分
其他
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Excellent hotel. We just booked a night on our way home but wished we could stay two more nights! Karen was awesome checking us in. Room was perfect with a beautiful view of the ocean. Hotel restaurant was great. Everything was memorable and welcomed after driving ten hours.
酒店回复: 10 out of 10 - thank you for staying with us!
5.0分
其他
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Staff is incredible. Every single member was helpful, caring and on point. I can’t wait to visit again. Surpassed my expectations in a delightful way. Thank you!
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酒店回复: Thank you so much for the wonderful feedback! We can't wait to welcome you back.
5.0分
家庭亲子
Very clean, super friendly staff and warmest of welcomes (including treats) for our doggie!
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酒店回复: Thank you for the wonderful feedback! We look forward to welcoming you back soon.
4.0分
其他
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Staff is wonderful. Location is perfect. Room was great. Only issue is we paid for oceanview. If you want oceanview make sure you go to second floor. All we could see was the high built up dunes. And to stand to see any part of the ocean. Extremely disappointed ☹️
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酒店回复: Thank you for your feedback! We look forward to welcoming you back.
4.0分
情侣出游
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Spotless room, comfy lobby/living room/bar/restaurant. Great breakfast. Only issue is beach is not accessible all entrances blocked from boardwalk perhaps due to storm. We were unaware of this until we explored after arrival.
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酒店回复: Thank you for your wonderful feedback! We look forward to welcoming you back soon.
5.0分
其他
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The staff here continue to amaze me at how helpful ,friendly and professional they are.This is our 5 th time staying here and any problems that arise are dealt with immediately.Hotel is beautiful
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酒店回复: Thank you for the wonderful feedback! We look forward to welcoming you back soon.
4.0分
家庭亲子
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Bugs on window sill in dining area.
Grease trap on sidewalk was leaking.
All other public areas were EXCELLENT.
Housekeeping could have cleaned the toilet .
Greeter in load/unload area was very helpful and pleasant. I think his name was Olem.
Front desk staff was pleasant and friendly and knowledgeable.
Overall we have no complaints. We had a pleasant stay.
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酒店回复: Thank you for your honest feedback and kind words! We’re sorry for the issues with the bugs and housekeeping but glad to hear our team, especially Imoh and the front desk, made your stay pleasant. We appreciate your understanding and hope to welcome you back soon!
3.0分
家庭亲子
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The property is in a very convenient location in downtown Bethany and right on the beach; however, I was a little disappointed with the hotel itself. The pool was claimed to be heated but it was not. The cleaning service was poor and honestly, the "amenities" that were offered at the hotel, were not what was advertised on the site when booking. Overall, nice place to stay for convenience, but not the ideal place as far as cleanliness and hotel amenities go
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酒店回复: Thanks for your feedback. We're glad you enjoyed the location, but we're sorry to hear the hotel didn’t meet your expectations. We’ll look into the issues you mentioned and work on improving. We appreciate your honesty and hope to do better next time!
位置很棒。可轻松前往海滩、木板路和主*****。还会再住这里！
一流的酒店，员工友好，尤其是停车场的服务员。早餐很棒。我们感觉很舒服。
Excellent hotel. We just booked a night on our way home but wished we could stay two more nights! Karen was awesome checking us in. Room was perfect with a beautiful view of the ocean. Hotel restaurant was great. Everything was memorable and welcomed after driving ten hours.
Staff is incredible. Every single member was helpful, caring and on point. I can’t wait to visit again. Surpassed my expectations in a delightful way. Thank you!
Very clean, super friendly staff and warmest of welcomes (including treats) for our doggie!
Staff is wonderful. Location is perfect. Room was great. Only issue is we paid for oceanview. If you want oceanview make sure you go to second floor. All we could see was the high built up dunes. And to stand to see any part of the ocean. Extremely disappointed ☹️
Spotless room, comfy lobby/living room/bar/restaurant. Great breakfast. Only issue is beach is not accessible all entrances blocked from boardwalk perhaps due to storm. We were unaware of this until we explored after arrival.
The staff here continue to amaze me at how helpful ,friendly and professional they are.This is our 5 th time staying here and any problems that arise are dealt with immediately.Hotel is beautiful
Bugs on window sill in dining area.
Grease trap on sidewalk was leaking.
All other public areas were EXCELLENT.
Housekeeping could have cleaned the toilet .
Greeter in load/unload area was very helpful and pleasant. I think his name was Olem.
Front desk staff was pleasant and friendly and knowledgeable.
Overall we have no complaints. We had a pleasant stay.
The property is in a very convenient location in downtown Bethany and right on the beach; however, I was a little disappointed with the hotel itself. The pool was claimed to be heated but it was not. The cleaning service was poor and honestly, the "amenities" that were offered at the hotel, were not what was advertised on the site when booking. Overall, nice place to stay for convenience, but not the ideal place as far as cleanliness and hotel amenities go