酒店回复: Thank you for the wonderful feedback! We’re glad you had a comfortable, quiet stay. We also appreciate your suggestion about sharing local festival info. Hope to welcome you back soon!
1.0分
其他
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Hotel was UNDER CONSTRUCTION with the front door covered in plastic as was most windows including ours! Only because an employee out smoking did we find a door and he had to open and let us in! The mattress in our room 202 needs replacing! Has sharp protrusions that dig into your bones!
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酒店回复: Thank you for your feedback. We want to clarify that the hotel was not under construction during your stay; we were simply painting the exterior, which required temporary plastic coverings. We also apologize for the brief time—less than one hour—when the main door was blocked.We’re sorry to hear about the mattress in your room. Beginning December 1, the hotel will undergo interior renovations, and new mattresses will be installed in all rooms.Thank you again for sharing your experience, and we hope to welcome you back for a much more comfortable stay.
2.0分
情侣出游
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The room was not clean. Bathroom also. Towels smelled unclean. Dirt in the bathtub as well. The water pressure was very low in the shower and sink. The bathroom door wouldn’t close all the way and at times would open fully on its own. The mattresses were hard as rocks and obviously old. Refrigerator not working and the door in front of it was broken. Why this hotel had a good rating on ******* is a mystery. Very discouraging.
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酒店回复: Thank you for sharing this feedback. We’re truly sorry to hear about the issues you experienced. We would have loved to know about these concerns while they were occurring so we could have addressed them right away and made things right during your stay. Your comments are important to us, and we’ll be reviewing each point with our team to ensure improvements are made.
5.0分
家庭亲子
We felt safe staying in the hotel. It was quiet and the staff were so kind and helpful to us.
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酒店回复: Thank you for the kind words! We’re so glad you felt safe, enjoyed the quiet atmosphere, and found our staff helpful. We hope to welcome you back again soon.
4.0分
其他
I did see a couple of dogs so I'm assuming it's pet friendly everything was as clean as could be expected. The staff was very friendly.
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酒店回复: Thank you for your kind words and for taking the time to leave a review! We're happy to confirm that our hotel is 100% pet-friendly — we love welcoming four-legged guests just as much as their humans. Our dedicated housekeeping team works incredibly hard to maintain the highest standards of cleanliness throughout the property, even with pets around, and we truly appreciate you recognizing that effort. We’re also glad to hear our friendly staff helped make your stay a pleasant one. We hope to welcome you (and maybe a furry friend!) back soon.
4.0分
家庭亲子
Nice clean rooms. Friendly and efficient staff. Very nice breakfast and coffee included.
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酒店回复: Thank you for the great review! We’re glad you enjoyed the clean rooms, friendly staff, and breakfast. We hope to see you again soon!
4.0分
其他
My room was clean but the hallway floors had trash, ground in food, and liquid spills.
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酒店回复: Thank you for sharing this. I’m glad your room was clean, but I’m very sorry about the condition of the hallway. That’s not the standard we aim for. Next time, please let us know right away so we can address it and make it right during your stay.
5.0分
其他
Breakfast was okay. Other than that the stay was excellent.
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酒店回复: Thank you for the feedback! We’re glad to hear your stay was excellent overall. If there’s ever anything we can do to improve your breakfast experience, please let us know so we can make it right.
房间宽敞整齐，没有拖鞋牙刷等用品
很棒的住宿体验。
旅行、展览和绘画
如果能提供一些当地节日的信息就更好了。我住得很舒服。我在你们提供的客厅里创作了艺术作品，多亏了你们，我才能顺利完成在杰斐逊酒店的展览。这家酒店很安静，也很舒适。
Hotel was UNDER CONSTRUCTION with the front door covered in plastic as was most windows including ours! Only because an employee out smoking did we find a door and he had to open and let us in! The mattress in our room 202 needs replacing! Has sharp protrusions that dig into your bones!
The room was not clean. Bathroom also. Towels smelled unclean. Dirt in the bathtub as well. The water pressure was very low in the shower and sink. The bathroom door wouldn’t close all the way and at times would open fully on its own. The mattresses were hard as rocks and obviously old. Refrigerator not working and the door in front of it was broken. Why this hotel had a good rating on ******* is a mystery. Very discouraging.
We felt safe staying in the hotel. It was quiet and the staff were so kind and helpful to us.
I did see a couple of dogs so I'm assuming it's pet friendly everything was as clean as could be expected. The staff was very friendly.
Nice clean rooms. Friendly and efficient staff. Very nice breakfast and coffee included.
My room was clean but the hallway floors had trash, ground in food, and liquid spills.
Breakfast was okay. Other than that the stay was excellent.