酒店回复: Hi Maroly, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6
2.0分
其他
原文
翻译提供方：Google
只是不好
3.0分
其他
Very poor maintenance. Big gap between the door and the door frame on the lock side. A couple of roaches didn't help any with my rating.
2.0分
其他
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The room that was initially provided smelled like someone dumped a case of air freshener in it. Could breathe in it. After nicely asking the front desk for another room, I was rudely offered the room next door. When I say rudely, it was attitude. The person was the husband of the front receptionist and he was very rude in his demeanor, like I was asking too kuch
5.0分
家庭亲子
Room was clean, hotel staff fixed any issue we had right away. We were very satisfied with our stay.
3.0分
其他
Was rundown and needed work all over the bathroom door was way to big for the jam and wouldn't even halfway shut
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酒店回复: Hi Jeremy,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Jeremy Ward #Team6
1.0分
其他
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Had my reservation as “pay at property” they tried to charge me before I got there, and when my card flagged it and declined, they gave the room to someone else. When I got there she was confused and rude somehow at the same time. Ended up driving way farther for a cheaper place.
3.0分
其他
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I was charged a $100.00 cash deposit for a smoke free room. Granted I was given it back upon checkout but I had to take it out of the ATM to pay it. This should be on the website and not sprung on people at check in.
1.0分
其他
Horrible service at the front desk and the roomkeeper was pushy
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酒店回复: Hi Jayron,Thank you for sharing your feedback with us. We strive to provide excellent service to all our guests, and we apologize if we fell short of your expectations. We will use your comments to help us improve our guest experience, we hope you’ll give us another chance in the future. Jeremy Ward #Team6
工作人员态度差，没什么帮助。房间有霉味，酒店里还有些无所事事的人闲逛。
保护器部分全被弄脏了，我们去让他们更衣室，他们给了我们一间更脏的房间。
只是不好
Very poor maintenance. Big gap between the door and the door frame on the lock side. A couple of roaches didn't help any with my rating.
The room that was initially provided smelled like someone dumped a case of air freshener in it. Could breathe in it. After nicely asking the front desk for another room, I was rudely offered the room next door. When I say rudely, it was attitude. The person was the husband of the front receptionist and he was very rude in his demeanor, like I was asking too kuch
Room was clean, hotel staff fixed any issue we had right away. We were very satisfied with our stay.
Was rundown and needed work all over the bathroom door was way to big for the jam and wouldn't even halfway shut
Had my reservation as “pay at property” they tried to charge me before I got there, and when my card flagged it and declined, they gave the room to someone else. When I got there she was confused and rude somehow at the same time. Ended up driving way farther for a cheaper place.
I was charged a $100.00 cash deposit for a smoke free room. Granted I was given it back upon checkout but I had to take it out of the ATM to pay it. This should be on the website and not sprung on people at check in.
Horrible service at the front desk and the roomkeeper was pushy