酒店回复: Hi Ivan,We appreciate your feedback and regret that the new design did not meet your expectations. Our goal is to create a comfortable and welcoming environment for all guests, and we apologize if the lighting and room layout felt uninviting. We understand that ambiance plays a crucial role in the overall experience, and we will take your comments into consideration for future improvements. Your insights are valuable to us, and we appreciate you sharing your perspective.
酒店回复: Hi Ronald,Thank you for sharing your experience! We appreciate your feedback and are glad to hear that you had a restful night on a comfortable bed. We understand that strong air fresheners can sometimes be overwhelming, and we’re happy you were able to remedy it by airing out the room. Your input helps us improve, and we hope to provide an even better experience during your next stay!
5.0分
其他
原文
翻译提供方:Google
非常值得
非常好,一切都很干净,热水淋浴,前台热情友好
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酒店回复: Dear Guest,Thank you for your excellent rating and kind words. We are delighted to hear that you enjoyed the cleanliness, the comfort of a hot shower, and the helpful and friendly service from our reception team. Your feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful stay.
1.0分
其他
原文
翻译提供方:Google
我不会再来了,床太吵了
酒店靠近高速公路,正在施工。噪音太大。我不得不很早就离开。
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酒店回复: Hi Marcos,We sincerely regret that your experience did not meet your expectations. We understand how important a peaceful and comfortable stay is, and we apologize for any inconvenience caused by noise from the construction and the beds. Your feedback is valuable, and we will address these concerns to improve our guests’ experience. We truly appreciate your time and wish you the best in your future travels.
5.0分
其他
原文
翻译提供方:Google
住宿体验很好,没有提供洗发水或护发素,只有肥皂。
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酒店回复: Hi Tina,Thank you for your feedback! We're glad to hear you had a good stay. We apologize for the lack of shampoo and conditioner in your room and will consider your comments to improve our amenities. We appreciate your input and hope to welcome you back for an even better experience in the future!
5.0分
其他
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Short family stay
My mother and father in law stayed here. The front desk lady was a great help with getting them in a lower floor room being there disabled partially.
Very friendly, tv kinda ****** for some television channels. Hotel is clean, no bugs. Overall a good stay
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酒店回复: Dear Guest,Thank you for your full rating and thoughtful feedback. We are so glad to hear that our front desk team provided friendly and helpful service in accommodating your in-laws with a lower-floor room, ensuring their comfort. It is also great to know you found the hotel clean and bug-free. We appreciate your note about the television channels and will review this for improvement. Overall, we are delighted that your family had a good stay, and we look forward to welcoming you all again.
住着还行。
服务真是太差劲了。我在汽车旅馆停车时受到了歧视待遇。具体来说,在我入住的第一晚返回汽车旅馆时,一位名叫Mozee的汽车旅馆6员工走过来。Mozee随后告诉我,我不能停在垃圾箱拖车旁边的停车位。她说那个特定停车位旁的锥筒被风吹走了,所以它们才没有摆放在那里以隔离那个停车位。谈话结束后,我停在了别处。没过多久,另一辆车停在了那里,却没有受到任何影响。我有照片可以证实这种选择性“规定”执法的指控,因为这已经持续了两天。此外,第二天早上,我走到服务窗口想和汽车旅馆6的员工谈谈,看到了Mozee在办公室里。在讨论上述相关话题时,我解释说有其他人停在了那个相同的位置,却能够毫发无损地留在那里。Mozee对我的困境无动于衷,甚至无视我的担忧。我甚至给她看了停在那辆停车位里的面包车的照片,她依然如此。
关于这种情况,我只有两个问题。1. 为什么Mozee在我入住期间从未捡起锥筒并将它们放回原位?2. 为什么Mozee是唯一一个执行这项所谓“规定”的员工,而且充其量只是选择性执法?
最后,我想简单提一下我房间里毛巾的两张照片。如您所见,毛巾上有头发。我故意把它留在那里,想看看清洁人员第二天是否会把它换掉。结果没有换。请注意,我在整个入住期间是房间里唯一的人,而且我经常剃**,所以那肯定不是我的头发。
我郑重请求对他们对我这种恶劣而邪恶的行为进行调查。如果您有任何其他问题或疑虑,请给我发电子邮件,我将立即回复。感谢您对此事的关注。
就是一家典型的速8酒店,没什么特别花哨的,房间还算干净,适合出差办公。
人很好
期望更好...
我是说天哪!
“新设计”升级基于什么?监狱!??👎👎😓
房间非常“平淡”……进来,睡觉,离开!
这就是这里的感觉!根本没有柔和的灯光……只有荧光灯/监狱般的灯光……而且很暗!这些是你的选择。👎 床(弹簧)挂在墙上,你最好希望床垫盖住它,这样你就不会躺在铁板上……👎
这个地方看起来就像这样,它的“规则”是为了“绕道”和抵消周围地区的“恶劣”而制定的。而且它有点像你在“营地”而不是汽车旅馆。👎😓
一晚住宿
唯一让我不满的是房间里弥漫着空气清新剂的味道,打开门窗大概三十分钟就解决了。除此之外,考虑到这个价格,我入住时没有其他期待。床很舒服,它履行了它的职责,让我睡了一整晚。
非常值得
非常好,一切都很干净,热水淋浴,前台热情友好
我不会再来了,床太吵了
酒店靠近高速公路,正在施工。噪音太大。我不得不很早就离开。
住宿体验很好,没有提供洗发水或护发素,只有肥皂。
Short family stay
My mother and father in law stayed here. The front desk lady was a great help with getting them in a lower floor room being there disabled partially.
Very friendly, tv kinda ****** for some television channels. Hotel is clean, no bugs. Overall a good stay