酒店回复: Dear Paul ,Thank you for the 5-star rating! We're so happy to hear you had a very good stay. We look forward to hosting you again soon!Sincerely, Hotel Manager
1.0分
其他
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This hotel was not clean. There was multiple stains on the furniture and sheets. The bathroom looked like it had not been cleaned in quite a while. There were broken fixtures. The water pressure was a trickle. We also saw several bugs crawling on the floor.
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酒店回复: Dear Guest,Thank you for sharing your feedback. Cleanliness and maintenance are very important to us, and your comments have been shared with our housekeeping and maintenance teams for immediate review. Our hotel uses regular inspections, proper sanitation, sealing of entry points, and professional pest management to prevent pests and maintain room quality. We appreciate your input and will use it to enhance future guest experiences.Sincerely, Hotel Manager
2.0分
其他
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The lobby looks just like the photo, clean and friendly. The rooms, though... whoa. We had 2 room,s and both couches were very stained, like they belonged in an outside garage. We flipped the cushions, and they were just as stained. The headboards were even stained (blood????). The fridge, microwave, and TVs didn't work. The outlets were loose, phone block wouldn't stayed plugged in to any of them. The breakfast: some packets of oatmeal, a few bananas and some coffee. Parking lot was safe and well lit. Check in / out was easy. Luckily, our group took it in good humor but we won't be back. Due to the car show this weekend, the rates were super high... very disappointed in how much we spent vs the quality we received.
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酒店回复: Dear Kelly,We appreciate your detailed feedback and understand your concerns. Our team diligently follows cleaning and maintenance protocols, and while isolated issues can occasionally arise, they are not reflective of the overall standards we maintain. The hotel’s lobby, parking, and check-in process reflect the consistent quality we aim to deliver, while breakfast offerings are designed as a light continental service. Rate adjustments during peak events, such as the car show, are industry standard due to high demand.Sincerely, Hotel Manager
4.0分
朋友出游
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they did not come and make up the room the second day that we were there and the swimming pool was closed and we were not aware of that until we got there. The service was good. The location was fine. The room was a little dirty, overall not bad.
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酒店回复: Dear Fred,Thank you for highlighting the good service and convenient location as well as sharing that your overall stay was not bad. We are glad these aspects added value to your visit. We also understand your concerns regarding housekeeping, pool availability, and room condition. These points have been noted and will be shared with the respective teams, as we are always working to enhance the overall guest experience.Sincerely, Hotel Manager
1.0分
朋友出游
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This is the most disgusting place I have ever stayed in. It smells horrible the entire place, our room smelt damp and the toilet ran the entire time. At check in the young lady was not friendly… in our room there was an envelope to leave housekeeping money.. our door wouldn’t shut properly so we ended up having to slam it. Everything about this place is dirty and flat out disgusting. We didn’t even shower.. woke up and got out of there!!!
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酒店回复: Dear Lisa,Thank you for your detailed feedback. We regret the experience you had with room odor, maintenance issues, and front desk service. Your concerns have been noted and forwarded to our housekeeping, maintenance, and management teams for immediate review and improvement to uphold the standards our guests expect and deserve.Sincerely, Hotel Manager
2.0分
其他
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Poor service, dirty room
Arrived to find the safety lock unscrewed and unable to use. Furniture in the room was stained and dirty. Hand towel in the bathroom was dirty, and there were multiple dirt smudges in the bathroom and lots of stains. Bathroom floors had not been cleaned. The sheets on one of the beds had not been changed and were visibly dirty. When I went to the front desk to notify them of these problems, the front desk attendant gave me sheets to change my own bed, one replacement towel, and said he’d talk to housekeeping but did not offer to correct the mistakes and expected I would do it. Some of the electrical outlets didn’t work because they were too loose in the wall. One of the two smoke alarms in the room had been removed. Attempted to speak with attendant upon checkout, waited for five minutes with no response. Wouldn’t recommend this hotel.
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酒店回复: I want to personally apologize for the subpar experience you had during your stay with us. It is very important that our guests are comfortable and feel like they are at their home away from home. We will be taking all of your comments and addressing them effectively. Looking forward to seeing you back again.Thanks,Management
3.0分
其他
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A clash of quality but worth the price
The building looked fine but was surrounded by unkept weeds, the room was gorgeous but there was no water pressure in the sink (thankfully the shower had water pressure but the shower head was about to fall off), the elevator would stop open the doors and then jolt every time we rode it.
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酒店回复: Dear Adam,Thank you for your detailed feedback. We appreciate your recognition of the room’s positive aspects and value your comments regarding exterior landscaping, sink water pressure, shower head condition, and elevator operation. These points have been shared with our maintenance and grounds teams to address. We remain focused on balancing quality and value to ensure a comfortable stay for all guests.Sincerely, Hotel Manager
3.0分
商务出差
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50/50 I'll stay there again.
It was a decent place for the price. A little outdated. Check in was easy and fast. 3 day stay. Checking out took a long time, nobody at the front desk (5 am), kept ringing bell for a long time, guy was rude when he showed up.
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酒店回复: Dear Guest,Thank you for your balanced feedback. We're glad your check-in was smooth and you found our rates reasonable. Your comments about the checkout experience have been shared with our team to address the delay and staff interaction. We value your input as we refine our operations. We hope you'll give us another opportunity to provide a more seamless experience on your next visit.Sincerely, Hotel Manager
4.0分
商务出差
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Good stay.
Positives: very quiet, comfortable and everything in room worked.
Negatives: pool closed, vending not working, facility condition and cleanliness need improved.
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酒店回复: Dear Guest,We are glad to know you had a comfortable and quiet stay and that everything in your room was in good working order. Your comments regarding the pool, vending area, and facility upkeep have been noted and shared with our maintenance and housekeeping teams for review. We appreciate your balanced feedback and look forward to welcoming you again for an even better experience.Sincerely, Hotel Manager
1.0分
其他
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Dirty hotel
The only positive was that the hotel was cheap! They must not have many towels as we asked for more towels and we were told that none were washed. There was a bathtub in room, which did not work and was dirty. Had a dirty shower in bathroom but when you showered the bathroom was full of water as water did not stay in shower (that is why we needed additional towels!). Room smelled when walked in but got use
to that! The hallway had a bucket with water in it.. leak they were not working on fixing. I think the hotel had their whole family living there, one of THEIR kids pulled fire alarm. It was a dirty hotel!
Also, went to gas station near by it and bought old candy! Husband went to McDonalds down the street and had OLD pancakes... so whole area is nasty!
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酒店回复: Dear Guest,We appreciate you sharing your observations and are glad you found value in our affordable rates. We understand your concerns regarding cleanliness, maintenance issues, and towel availability. These details have been noted and shared with our housekeeping and maintenance teams for immediate review to enhance guest comfort. Your feedback helps us focus on improvements, and we hope to have the opportunity to welcome you again for a better stay.Sincerely, Hotel Manager
非常好
This hotel was not clean. There was multiple stains on the furniture and sheets. The bathroom looked like it had not been cleaned in quite a while. There were broken fixtures. The water pressure was a trickle. We also saw several bugs crawling on the floor.
The lobby looks just like the photo, clean and friendly. The rooms, though... whoa. We had 2 room,s and both couches were very stained, like they belonged in an outside garage. We flipped the cushions, and they were just as stained. The headboards were even stained (blood????). The fridge, microwave, and TVs didn't work. The outlets were loose, phone block wouldn't stayed plugged in to any of them. The breakfast: some packets of oatmeal, a few bananas and some coffee. Parking lot was safe and well lit. Check in / out was easy. Luckily, our group took it in good humor but we won't be back. Due to the car show this weekend, the rates were super high... very disappointed in how much we spent vs the quality we received.
they did not come and make up the room the second day that we were there and the swimming pool was closed and we were not aware of that until we got there. The service was good. The location was fine. The room was a little dirty, overall not bad.
This is the most disgusting place I have ever stayed in. It smells horrible the entire place, our room smelt damp and the toilet ran the entire time. At check in the young lady was not friendly… in our room there was an envelope to leave housekeeping money.. our door wouldn’t shut properly so we ended up having to slam it. Everything about this place is dirty and flat out disgusting. We didn’t even shower.. woke up and got out of there!!!
Poor service, dirty room
Arrived to find the safety lock unscrewed and unable to use. Furniture in the room was stained and dirty. Hand towel in the bathroom was dirty, and there were multiple dirt smudges in the bathroom and lots of stains. Bathroom floors had not been cleaned. The sheets on one of the beds had not been changed and were visibly dirty. When I went to the front desk to notify them of these problems, the front desk attendant gave me sheets to change my own bed, one replacement towel, and said he’d talk to housekeeping but did not offer to correct the mistakes and expected I would do it. Some of the electrical outlets didn’t work because they were too loose in the wall. One of the two smoke alarms in the room had been removed. Attempted to speak with attendant upon checkout, waited for five minutes with no response. Wouldn’t recommend this hotel.
A clash of quality but worth the price
The building looked fine but was surrounded by unkept weeds, the room was gorgeous but there was no water pressure in the sink (thankfully the shower had water pressure but the shower head was about to fall off), the elevator would stop open the doors and then jolt every time we rode it.
50/50 I'll stay there again.
It was a decent place for the price. A little outdated. Check in was easy and fast. 3 day stay. Checking out took a long time, nobody at the front desk (5 am), kept ringing bell for a long time, guy was rude when he showed up.
Good stay.
Positives: very quiet, comfortable and everything in room worked.
Negatives: pool closed, vending not working, facility condition and cleanliness need improved.
Dirty hotel
The only positive was that the hotel was cheap! They must not have many towels as we asked for more towels and we were told that none were washed. There was a bathtub in room, which did not work and was dirty. Had a dirty shower in bathroom but when you showered the bathroom was full of water as water did not stay in shower (that is why we needed additional towels!). Room smelled when walked in but got use
to that! The hallway had a bucket with water in it.. leak they were not working on fixing. I think the hotel had their whole family living there, one of THEIR kids pulled fire alarm. It was a dirty hotel!
Also, went to gas station near by it and bought old candy! Husband went to McDonalds down the street and had OLD pancakes... so whole area is nasty!