酒店回复: Dear Guest,Thank you for your feedback! We appreciate your input and would love to hear more specific details about your stay. Your insights help us improve and enhance our guest experience. We hope to welcome you back soon!Sincerely, Hotel Manager
4.0分
商务出差
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A good place to stay.
I stayed here for a work trip. It was close to the venue I was working at... it was tricky getting in and out of due to a lot of traffic.The staff was friendly. The breakfast was no frills. It was close to the Greenway so I was able to run after work, close to a grocery store/gas station.
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酒店回复: Dear Guest,Thank you for sharing your experience! We’re glad you enjoyed the convenient location, friendly staff, and access to the Greenway. We appreciate your feedback about traffic and breakfast and hope to welcome you back on your next work trip.Sincerely, Hotel Manager
4.0分
其他
Room was nice and clean not as much room as I would have liked wife in wheel chair but we made it ok
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酒店回复: Dear Guest,Thank you for your feedback! We’re glad you found the room nice and clean, and we appreciate your understanding regarding the space. We’ll keep accessibility needs in mind to better accommodate guests in the future.Sincerely, Hotel Manager
2.0分
其他
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I used a credit card to reserve the room then wanted to pay with my debit card. Apparently this is a problem. Took almost 20 minutes just to get my paymet at the front desk.
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酒店回复: Dear Guest,Thank you for sharing your experience. We apologize for the delay you encountered during check-in regarding payment methods. We understand how frustrating that can be, and we’re reviewing our procedures to help make the process smoother for our guests in the future.We appreciate your patience and hope your stay was otherwise comfortable. Please don’t hesitate to reach out if we can assist you further.Best regards,Hotel Manager
5.0分
其他
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Very nice staff, would’ve liked more pillows but we slept like rocks. Very quiet and very clean. The absolute only thing missing was a USB plug in for my phone charger. Everything else was just fine. The AC worked perfectly! 😁
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酒店回复: Dear Guest,Thank you for the lovely feedback! We're glad you enjoyed the quiet, cleanliness, and comfy sleep. We appreciate your note about the USB plug and will consider it for future upgrades. Hope to welcome you back soon! 😄Sincerely, Hotel Manager
4.0分
其他
Good place for the price. Breakfast was the same every day; eggs, sausage, and biscuits. There are a few other options.
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酒店回复: Dear Guest,Thank you for your feedback! We’re glad you found us a good value and appreciate your note about the breakfast variety. We’ll keep working on offering more options. Hope to see you again!Sincerely, Hotel Manager
4.0分
其他
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Overall A pretty good experience the only thing that ****** is we bought a room of the jacuzzi tub and the Jets and Bubbles quit working. We were not too upset about it since it was towards the end of the night and I let the staff know in the morning. Overall it was a really good stay and we will definitely be staying there again
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酒店回复: Dear Guest,Thank you for your great feedback! We're sorry the jacuzzi tub jets and bubbles weren’t working properly, but glad it didn’t put a damper on your stay. We appreciate you letting our staff know and look forward to welcoming you back for another wonderful visit!Sincerely, Hotel Manager
2.0分
其他
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So first off we ended up arriving early. We called ahead and were told that’s not a problem they will have room and that we shouldn’t change our reservation. But when we got there at 4:00 am we were told there was no rooms available and we would have to come back at 3:00 pm to check in. We now had to find somewhere to sleep. That wasn’t easy at 4:00 am. When we finally got to check in there was one outlet for 3 people and all our technology. So if you are like us you will need a power *****.
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酒店回复: Dear Guest,Thank you for sharing your experience. We’re very sorry for the inconvenience with your early arrival and the outlet situation in your room. We understand how frustrating that must have been and will review our policies and room setups to better accommodate our guests. We appreciate your feedback and hope to improve for future stays.Sincerely, Hotel Manager
4.0分
其他
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Room 100
The stay was good. However, housekeeping should lift the cushion from the chair in the room and vacuum underneath. The chair should actually be replaced with something that is more modern.
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酒店回复: Dear Guest,Thank you for your helpful feedback! We're glad you had a good stay and appreciate your suggestion about housekeeping and updating the chair. We'll share this with our team as we continue to improve. Hope to welcome you back soon!Sincerely, Hotel Manager
3.0分
家庭亲子
Precheckin was a total waste of time.
They said that that does not work.
Had to do it all at the desk.
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酒店回复: Dear Guest,We apologize for the inconvenience you experienced with the precheck-in process. It's disappointing to hear it didn't work as expected, and we appreciate you bringing this to our attention. We’ll look into improving this process to ensure it’s more efficient for future guests. Thank you for your feedback.Sincerely, Hotel Manager
总体而言
A good place to stay.
I stayed here for a work trip. It was close to the venue I was working at... it was tricky getting in and out of due to a lot of traffic.The staff was friendly. The breakfast was no frills. It was close to the Greenway so I was able to run after work, close to a grocery store/gas station.
Room was nice and clean not as much room as I would have liked wife in wheel chair but we made it ok
I used a credit card to reserve the room then wanted to pay with my debit card. Apparently this is a problem. Took almost 20 minutes just to get my paymet at the front desk.
Very nice staff, would’ve liked more pillows but we slept like rocks. Very quiet and very clean. The absolute only thing missing was a USB plug in for my phone charger. Everything else was just fine. The AC worked perfectly! 😁
Good place for the price. Breakfast was the same every day; eggs, sausage, and biscuits. There are a few other options.
Overall A pretty good experience the only thing that ****** is we bought a room of the jacuzzi tub and the Jets and Bubbles quit working. We were not too upset about it since it was towards the end of the night and I let the staff know in the morning. Overall it was a really good stay and we will definitely be staying there again
So first off we ended up arriving early. We called ahead and were told that’s not a problem they will have room and that we shouldn’t change our reservation. But when we got there at 4:00 am we were told there was no rooms available and we would have to come back at 3:00 pm to check in. We now had to find somewhere to sleep. That wasn’t easy at 4:00 am. When we finally got to check in there was one outlet for 3 people and all our technology. So if you are like us you will need a power *****.
Room 100
The stay was good. However, housekeeping should lift the cushion from the chair in the room and vacuum underneath. The chair should actually be replaced with something that is more modern.
Precheckin was a total waste of time.
They said that that does not work.
Had to do it all at the desk.