酒店回复: Hi Gabriel,Thank you for sharing your feedback. We are thrilled to hear that you received very good attention and excellent service during your stay. Providing attentive, friendly, and professional service is very important to us, and it is wonderful to know that our team made a positive impact on your experience. We appreciate you choosing to stay at Rodeway Inn Broken Bow and hope to welcome you back in the future for another great experience!
3.0分
其他
展开
Positive was the cleaning staff. Rooms were very clean and beds were made very well every day.
Negatives, the trash bins in the parking lot were all over flowing, breakfast was VERY sub par. No fruit / vegetables, the only real breakfast items offered were cereal and waffles. The “sausage biscuits” they had out were the pre packaged microwave ones from the store. No type of eggs were offered either.
展开
酒店回复: Hi Isaiah,Thank you for sharing your detailed feedback. We’re glad to hear that our cleaning staff made a positive impression and that the rooms were well-maintained with comfortable beds. Your comments regarding breakfast and the parking lot trash bins have been shared with our management team for review. We are always looking for ways to enhance our breakfast offerings and overall guest experience, and your input is invaluable in helping us identify areas for improvement. We hope to welcome you back for a more satisfying stay in the future.
1.0分
商务出差
Our room was filthy and we saw multiple bugs. I literally ended up sleeping in my car to avoid having to stay at this place.
展开
酒店回复: Hi Sydney,Thank you for sharing your feedback. We appreciate you bringing these concerns to our attention, as cleanliness and guest comfort are top priorities for us. Your comments have been shared with our housekeeping and management teams to address the issues with the room and pest control. Feedback like yours is invaluable in helping us improve the experience for future guests. We hope to have the opportunity to provide a much more comfortable and welcoming stay in the future.
4.0分
家庭亲子
展开
The hotel was nice and quiet and very clean. I was a little disappointed that the tv only had one station and there wasn’t WiFi like it said online but not a big deal and overall it was a good stay.
展开
酒店回复: Hi Herschel,Thank you for sharing your feedback. We are glad to hear that you found the hotel nice, quiet, and very clean, contributing to an overall good stay. Your comments regarding the limited TV channels and WiFi availability are helpful, and we will review them to ensure future guests have access to the amenities advertised. Feedback like yours allows us to maintain the positive aspects of the stay while improving areas that matter to our guests, and we look forward to welcoming you back.
2.0分
其他
展开
I was supposed to have a nonsmoking room, they said the room was nonsmoking but it smelled like smoke and mold. The photos are definitely taken from the best angles things are not nearly as nice as thwy appear.
展开
酒店回复: Hello Ethan,Thank you for sharing your experience. We appreciate your feedback regarding the room condition and the discrepancies with the photos. Our team continually strives to maintain high standards and your comments will be reviewed to help us improve. We hope you consider staying with us again in the future to experience the improvements being made.
5.0分
朋友出游
展开
perfect location if your bringing your toys with you on vacation. Friends and i had plenty of parking spaces for our trucks and trailers. Rooms were clean and ac worked good.
展开
酒店回复: Hello Troy, Thank you for your positive feedback! We're glad to hear that you and your friends enjoyed the perfect location and found ample parking for your trucks and trailers. It's also great to know that the rooms met your cleanliness standards and the air conditioning was effective. We hope to welcome you back for another enjoyable stay in the future.
4.0分
其他
展开
Good and affordable
Stayed with a friend for a girls weekend. Residents were quiet and pool was nice. Breakfast was minimal and coffee was low quality but staff was super nice. We were there for a good nights rest and pool time so it checked all the boxes!
展开
酒店回复: Hi Brandee,Thank you for your feedback regarding your recent stay at Rodeway Inn Broken Bow. We are delighted to hear that you found our hotel good and affordable, and that it met your needs for a relaxing girls weekend. It’s wonderful to know you enjoyed the quiet atmosphere, the pool, and the friendly service from our staff. Your comments regarding breakfast and coffee are very helpful, and we are reviewing ways to enhance these offerings for our guests. We are glad that your stay provided the rest and enjoyment you were looking for, and we look forward to welcoming you back for another enjoyable visit.
5.0分
商务出差
The staff and cleaning people kept everything friendly and very clean ...and it's location is within 5 minutes of anything food wise ..
展开
酒店回复: Hi Stevie,Thank you so much for sharing your experience with us. We’re delighted to hear that our staff and housekeeping team made your stay so pleasant, keeping everything friendly, welcoming, and impeccably clean. It means a lot to know that our efforts helped you feel comfortable and well taken care of during your time here. We’re also glad our location worked out perfectly for you, with plenty of food options just five minutes away, making it easy to grab a meal or snack whenever you wanted. We appreciate you choosing to stay at Rodeway Inn Broken Bow and hope to welcome you back in the future for another great experience!
5.0分
其他
Pet friendly and clean. But bring your own coffee they make theirs like tea. Lol
展开
酒店回复: Hello Mark, Thank you for your feedback! We're glad you enjoyed our pet-friendly environment and found the hotel clean. We appreciate your humorous take on the coffee and will be sure to share your preference with our team for consideration. We hope to welcome you and your pet back for another memorable stay in the future!
1.0分
商务出差
It was a disappointment when I got to my room because online it looks very different from what it is in reality.
展开
酒店回复: Hi Bertha,Thank you for sharing your experience. We’re glad you chose to stay with us, though we understand how disappointing it can be when expectations based on online images don’t match what you encounter in person. Your feedback is important, and we’re currently reviewing our online content to ensure it accurately reflects the property and room features. Transparency is important to us, and we want all guests to feel confident in what they’re booking. We appreciate you bringing this to our attention and hope to have the opportunity to provide a stay that better meets your expectations in the future.
很好的关注和优秀的宫颈
Positive was the cleaning staff. Rooms were very clean and beds were made very well every day.
Negatives, the trash bins in the parking lot were all over flowing, breakfast was VERY sub par. No fruit / vegetables, the only real breakfast items offered were cereal and waffles. The “sausage biscuits” they had out were the pre packaged microwave ones from the store. No type of eggs were offered either.
Our room was filthy and we saw multiple bugs. I literally ended up sleeping in my car to avoid having to stay at this place.
The hotel was nice and quiet and very clean. I was a little disappointed that the tv only had one station and there wasn’t WiFi like it said online but not a big deal and overall it was a good stay.
I was supposed to have a nonsmoking room, they said the room was nonsmoking but it smelled like smoke and mold. The photos are definitely taken from the best angles things are not nearly as nice as thwy appear.
perfect location if your bringing your toys with you on vacation. Friends and i had plenty of parking spaces for our trucks and trailers. Rooms were clean and ac worked good.
Good and affordable
Stayed with a friend for a girls weekend. Residents were quiet and pool was nice. Breakfast was minimal and coffee was low quality but staff was super nice. We were there for a good nights rest and pool time so it checked all the boxes!
The staff and cleaning people kept everything friendly and very clean ...and it's location is within 5 minutes of anything food wise ..
Pet friendly and clean. But bring your own coffee they make theirs like tea. Lol
It was a disappointment when I got to my room because online it looks very different from what it is in reality.