酒店回复: Hi Gabriel,Thank you for sharing your feedback. We are thrilled to hear that you received very good attention and excellent service during your stay. Providing attentive, friendly, and professional service is very important to us, and it is wonderful to know that our team made a positive impact on your experience. We appreciate you choosing to stay at Rodeway Inn Broken Bow and hope to welcome you back in the future for another great experience!
4.0分
其他
Staff was good room somewhat clean needs a little more elbow cleaning other than that was good 👍 😄
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酒店回复: Thank you for sharing your feedback. We’re glad to hear that you found our staff helpful and that your stay was overall good. It’s wonderful to know that most aspects of your experience met your expectations. We also take note of your comments regarding room cleanliness. We are reviewing our cleaning procedures to ensure all rooms are thoroughly maintained for a more comfortable stay. Your input is valuable in helping us improve, and we look forward to welcoming you back for an even better experience.
2.0分
其他
Room was a dump. Tv had to be rest by staff every time it was turned on. Breakfast was a joke. Not happy at all. Reservation was for two nights only stayed 1.
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酒店回复: Thank you for taking the time to share your experience. We appreciate your feedback regarding the room setup, TV issue, and breakfast selection. Our team has already noted these concerns and is working on updates to ensure a smoother and more comfortable stay for future guests. We are glad our staff was able to assist you with the TV during your visit and we are currently reviewing our breakfast options to improve the overall experience. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
3.0分
其他
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Positive was the cleaning staff. Rooms were very clean and beds were made very well every day.
Negatives, the trash bins in the parking lot were all over flowing, breakfast was VERY sub par. No fruit / vegetables, the only real breakfast items offered were cereal and waffles. The “sausage biscuits” they had out were the pre packaged microwave ones from the store. No type of eggs were offered either.
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酒店回复: Hi Isaiah,Thank you for sharing your detailed feedback. We’re glad to hear that our cleaning staff made a positive impression and that the rooms were well-maintained with comfortable beds. Your comments regarding breakfast and the parking lot trash bins have been shared with our management team for review. We are always looking for ways to enhance our breakfast offerings and overall guest experience, and your input is invaluable in helping us identify areas for improvement. We hope to welcome you back for a more satisfying stay in the future.
1.0分
商务出差
Our room was filthy and we saw multiple bugs. I literally ended up sleeping in my car to avoid having to stay at this place.
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酒店回复: Hi Sydney,Thank you for sharing your feedback. We appreciate you bringing these concerns to our attention, as cleanliness and guest comfort are top priorities for us. Your comments have been shared with our housekeeping and management teams to address the issues with the room and pest control. Feedback like yours is invaluable in helping us improve the experience for future guests. We hope to have the opportunity to provide a much more comfortable and welcoming stay in the future.
5.0分
其他
The room was nice and clean, staff was friendly at check-in. I would recommend.
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酒店回复: Thank you for sharing your feedback. We’re delighted to hear that you found your room nice and clean and that our staff provided friendly service during check-in. It’s wonderful to know that your experience was positive enough to recommend our property. Feedback like yours encourages our team to continue delivering a welcoming and comfortable environment for all our guests. Once again, we appreciate you choosing to stay at Rodeway Inn Broken Bow and hope to have the chance to welcome you back in the future.
4.0分
家庭亲子
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The hotel was nice and quiet and very clean. I was a little disappointed that the tv only had one station and there wasn’t WiFi like it said online but not a big deal and overall it was a good stay.
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酒店回复: Hi Herschel,Thank you for sharing your feedback. We are glad to hear that you found the hotel nice, quiet, and very clean, contributing to an overall good stay. Your comments regarding the limited TV channels and WiFi availability are helpful, and we will review them to ensure future guests have access to the amenities advertised. Feedback like yours allows us to maintain the positive aspects of the stay while improving areas that matter to our guests, and we look forward to welcoming you back.
2.0分
其他
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I was supposed to have a nonsmoking room, they said the room was nonsmoking but it smelled like smoke and mold. The photos are definitely taken from the best angles things are not nearly as nice as thwy appear.
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酒店回复: Hello Ethan,Thank you for sharing your experience. We appreciate your feedback regarding the room condition and the discrepancies with the photos. Our team continually strives to maintain high standards and your comments will be reviewed to help us improve. We hope you consider staying with us again in the future to experience the improvements being made.
5.0分
朋友出游
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perfect location if your bringing your toys with you on vacation. Friends and i had plenty of parking spaces for our trucks and trailers. Rooms were clean and ac worked good.
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酒店回复: Hello Troy, Thank you for your positive feedback! We're glad to hear that you and your friends enjoyed the perfect location and found ample parking for your trucks and trailers. It's also great to know that the rooms met your cleanliness standards and the air conditioning was effective. We hope to welcome you back for another enjoyable stay in the future.
4.0分
其他
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Good and affordable
Stayed with a friend for a girls weekend. Residents were quiet and pool was nice. Breakfast was minimal and coffee was low quality but staff was super nice. We were there for a good nights rest and pool time so it checked all the boxes!
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酒店回复: Hi Brandee,Thank you for your feedback regarding your recent stay at Rodeway Inn Broken Bow. We are delighted to hear that you found our hotel good and affordable, and that it met your needs for a relaxing girls weekend. It’s wonderful to know you enjoyed the quiet atmosphere, the pool, and the friendly service from our staff. Your comments regarding breakfast and coffee are very helpful, and we are reviewing ways to enhance these offerings for our guests. We are glad that your stay provided the rest and enjoyment you were looking for, and we look forward to welcoming you back for another enjoyable visit.
很好的关注和优秀的宫颈
Staff was good room somewhat clean needs a little more elbow cleaning other than that was good 👍 😄
Room was a dump. Tv had to be rest by staff every time it was turned on. Breakfast was a joke. Not happy at all. Reservation was for two nights only stayed 1.
Positive was the cleaning staff. Rooms were very clean and beds were made very well every day.
Negatives, the trash bins in the parking lot were all over flowing, breakfast was VERY sub par. No fruit / vegetables, the only real breakfast items offered were cereal and waffles. The “sausage biscuits” they had out were the pre packaged microwave ones from the store. No type of eggs were offered either.
Our room was filthy and we saw multiple bugs. I literally ended up sleeping in my car to avoid having to stay at this place.
The room was nice and clean, staff was friendly at check-in. I would recommend.
The hotel was nice and quiet and very clean. I was a little disappointed that the tv only had one station and there wasn’t WiFi like it said online but not a big deal and overall it was a good stay.
I was supposed to have a nonsmoking room, they said the room was nonsmoking but it smelled like smoke and mold. The photos are definitely taken from the best angles things are not nearly as nice as thwy appear.
perfect location if your bringing your toys with you on vacation. Friends and i had plenty of parking spaces for our trucks and trailers. Rooms were clean and ac worked good.
Good and affordable
Stayed with a friend for a girls weekend. Residents were quiet and pool was nice. Breakfast was minimal and coffee was low quality but staff was super nice. We were there for a good nights rest and pool time so it checked all the boxes!