酒店回复: Hi Isbella - many thanks for taking the time to complete this review and for letting us know that you had an enjoyable stay.
5.0分
情侣出游
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Clean, modern and spacious apartment
Only downside is parking at different building to apartment with internal access, so may need to take 2-lift trips from car to door.
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酒店回复: Thank you Wai for your review. It was a pleasure having you stay with us.
2.0分
其他
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Not terrible, but never again.
Parking a car requires a 2 elevators, and walk down some corridors to get to your room. Shower has clearly visible mould in it, toilet took forever to refill due to it leaking from the cistern. Blind in bedroom was broken, rope was hanging down causing a choking hazard for our 18 month old son. Called reception and she said the maintenance man was out but she’d get him onto it when he returned. Never heard from her or him again. Dirty cutlery. Smelly hallway. Look elsewhere.
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酒店回复: We sincerely apologise that your follow-up was not actioned – this is certainly not the level of service we strive to provide. Please be assured your feedback has been taken seriously and passed directly to our housekeeping and maintenance teams to review and action. We are sorry that your experience did not reflect the standards we aim to achieve and for bringing these matters to our attention.
5.0分
情侣出游
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The property manager Sonia was brilliant. She made contact with us ensuring we knew about hours and our accommodation. We had no car, and were able to leave our bags until our room was available due to our early arrival and was equally accommodating on having to leave. Our unit was within walking distance to many things - Castle Hill, Magnetic Island Ferry, museums and restaurants.
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酒店回复: Thank you so much for your kind words! We're thrilled to hear Sonia made your stay smooth and stress-free. We're glad the location worked perfectly for exploring the area and that we could accommodate your early arrival and departure needs. We hope to welcome you back again soon!
5.0分
朋友出游
Amazing property and amenities. Close to all main areas in the townsville region. Apartments itself, was beautifully furnished and well looked after.
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酒店回复: It was a pleasure having you stay with us. We hope to welcome you back again.
3.0分
家庭亲子
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Nice apartment and great little pool on the roof which was suitable for young kids. Everything felt clean and modern. Parking was a bit of a faff as we had to drive to the top of a parking lot, go down to another level, cross a bridge then go back up again. Could have done with some extra basic things like toilet roll and dish washing liquid.
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酒店回复: Thank you for your feedback! We're glad you enjoyed the apartment and the rooftop pool. We appreciate your constructive feedback—this helps us improve for future guests. We hope to see you again.
达尔盖蒂公寓干净、现代，地理位置绝佳。入住手续办理顺利，沟通顺畅。公寓空间安全舒适，设施齐全，布局温馨。非常适合短期住宿——步行即可到达咖啡馆、商店和公共交通站点。为了方便和舒适，我肯定会再次预订。
公寓很棒，目前为止在汤斯维尔住得很舒服。
唯一不足之处是停车有点麻烦，没有清晰的指示牌说明如何连接各个建筑。
除此之外，公寓宽敞舒适，非常棒。
千万别住103号房！
我们周日下午很晚才到，所以酒店没有工作人员，但入住指南很清晰，所以没遇到什么问题。酒店有指定停车位，不用到处找空位，这点很棒。房间第一眼看起来不错，但当我们想拉窗帘的时候，一切都崩塌了。卧室的百叶窗原本应该完全遮光，但却卡在滑槽里。显然之前的客人打开百叶窗时没有小心，因为它们已经歪了，拉下来的时候会从滑槽里滑出来，根本遮不住窗户。显然酒店没有维护。好吧，我们去客厅拉窗帘。什么窗帘？！客厅里竟然没有窗帘！我不知道他们是不是在迎合某些喜欢暴露的人，但我们可不是！那天晚上我们也没办法，所以第二天一早我们就联系了前台，看看能不能换房间。不行——房间已经订满了。在一个完全没有隐私的房间里住一整周是绝对不能接受的，所以那位可爱的前台接待员说她会跟老板谈谈。房东让她“退款，让他们另找住处”。幸运的是，我们后来在城里一个更好的地段找到了其他住处。如果你被安排到103号房间（或者102号——都是同一个房东的房间）——赶紧跑！！！
这次住宿体验唯一值得庆幸的就是前台那位可爱的女士妮基！
公寓很大，教练又脏又破。我从未见过如此有缺陷的烹饪锅。总体来说，厨房用具的大杂烩相当不好用。没有胡椒或盐。浴室很好，床也很好。
員工非常熱情有禮，樂於幫助，不過要留意他們的辦公時間，其他一切都滿意
Clean, modern and spacious apartment
Only downside is parking at different building to apartment with internal access, so may need to take 2-lift trips from car to door.
Not terrible, but never again.
Parking a car requires a 2 elevators, and walk down some corridors to get to your room. Shower has clearly visible mould in it, toilet took forever to refill due to it leaking from the cistern. Blind in bedroom was broken, rope was hanging down causing a choking hazard for our 18 month old son. Called reception and she said the maintenance man was out but she’d get him onto it when he returned. Never heard from her or him again. Dirty cutlery. Smelly hallway. Look elsewhere.
The property manager Sonia was brilliant. She made contact with us ensuring we knew about hours and our accommodation. We had no car, and were able to leave our bags until our room was available due to our early arrival and was equally accommodating on having to leave. Our unit was within walking distance to many things - Castle Hill, Magnetic Island Ferry, museums and restaurants.
Amazing property and amenities. Close to all main areas in the townsville region. Apartments itself, was beautifully furnished and well looked after.
Nice apartment and great little pool on the roof which was suitable for young kids. Everything felt clean and modern. Parking was a bit of a faff as we had to drive to the top of a parking lot, go down to another level, cross a bridge then go back up again. Could have done with some extra basic things like toilet roll and dish washing liquid.