酒店回复: Dear Guest,Thank you for your kind words about your stay at the Ibis budget Sheffield Arena. We're delighted to hear you had a positive experience.Your feedback is important to us, and I'll share your comments with our team. They will be encouraged to know their efforts are appreciated as we continually strive to enhance our service quality.We look forward to welcoming you back and hope your next visit will be as enjoyable as the last. Thank you again for taking the time to share your experience.Kind regards,Ibis Budget Sheffield Arena

酒店回复: Dear Guest,Thank you for taking the time to share your feedback regarding your stay at Ibis Budget Sheffield Arena. I am very sorry to hear that your experience did not meet your expectations, particularly regarding the room size, bed dimensions, noise, and the unpleasant smell.Your comments are extremely valuable, and I will be sure to share them with our team as we continuously work to improve our facilities and service quality. We deeply regret any inconvenience this caused during your stay.We appreciate you bringing these matters to our attention and sincerely apologise that we were unable to provide a more comfortable experience.Kind regards,Tasnuva AkbarAssistant General ManagerIbis Budget Sheffield Arena

酒店回复: 尊敬的宾客： 感谢您抽出宝贵时间分享您在谢菲尔德竞技场宜必思快捷酒店的入住体验。我们很高兴得知我们的团队热情周到、乐于助人，并且酒店满足了您在比赛期间的需求。 您的意见非常宝贵，我一定会将其转达给我们的团队。我们期待您下次光临，无论是参加其他赛事还是休闲度假。 此致， Tasnuva Akbar 助理总经理 谢菲尔德竞技场宜必思快捷酒店

酒店回复: 亲爱的客人， 感谢您抽出时间分享您的经历。我真的很遗憾听到您的情况，也理解您的处境有多艰难。我们完全理解可能会出现意外的个人紧急情况，我很遗憾我们无法提供您所希望的灵活性。 作为一个品牌，我们始终致力于在遵守政策和提供富有同情心的客户服务之间取得平衡，很抱歉您觉得这一点没有实现。我们会将您的反馈分享给更广泛的团队，因为我们正在不断审查如何更好地支持我们的客人，尤其是那些经常入住的客人。 我希望您以后能考虑再给我们一次机会。与此同时，我真诚地祝您一切顺利。 问候， Tasnuva Akbar 助理总经理 宜必思谢菲尔德竞技场经济型酒店

酒店回复: 尊敬的宾客： 感谢您抽出宝贵时间分享您在谢菲尔德竞技场宜必思快捷酒店的入住体验。我们很高兴得知您对我们便利的地理位置、合理的价格以及我们热情周到的员工表示满意。 我们非常感谢您的评价，并将转达给我们的团队。期待您下次光临谢菲尔德时再次入住。 此致， Tasnuva Akbar 助理总经理 谢菲尔德竞技场宜必思快捷酒店