酒店回复: Thank you, Guido, for your feedback! We're glad to hear that you enjoyed our rooms and the quiet location. While our peaceful setting does provide a relaxing environment, we understand that it's a bit of a drive to the town center. We hope you found it convenient enough with a car, and we look forward to welcoming you back on your next visit.

酒店回复: Dear Michael,Thank you for choosing our hotel during your recent trip to Ireland. We value your feedback and appreciate your honest review.We are delighted to hear that you had positive experiences with your room, the pool, and the parking facilities. However, we deeply regret that certain aspects of your stay did not meet your expectations. We apologize for any inconvenience caused.Regarding the lunch and extra charges, we understand your concern. We strive to provide a range of services and amenities to meet the varying preferences of our guests. We do charge for extra items that may be not included such as extra drinks and additions to your meal choices. Regarding the vending machine, we apologize for any inconvenience you experienced with its functionality. We source this service through a third-party supplier, and we will have contacted them to rectify the situation. They service the machine weekly and It is our priority to ensure that our guests have easy access to refreshments and that any issues with the vending machine are resolved. Please be assured that we value the quality of our offerings and will take your feedback into account as we strive to enhance our services and attention to detail.Once again, we apologize for any inconvenience during your stay. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience that meets your expectations.

酒店回复: Dear Mark,Thank you for your thoughtful review and for highlighting the family-friendly atmosphere of our hotel. I’m delighted to hear that you enjoyed the comfort of your room, the warm welcome from our front desk team, and especially the leisure facilities, which are a great favourite for both families and swimmers alike.It is lovely to know that your stay was such a positive experience overall, and we hope to welcome you and your family back to The Great National Hotel Ballina very soon.

酒店回复: Dear John,Thank you for your excellent feedback and for awarding The Great National Hotel Ballina a perfect rating. We are delighted to hear that you enjoyed our spacious, comfortable, resort-style setting, as well as the large swimming pool and our breakfast buffet.It’s especially pleasing to know that our team’s friendliness and helpfulness contributed to your positive experience. I will be sure to share your kind comments with them, as they take great pride in delivering warm and attentive service to our guests.We look forward to welcoming you back again soon for another enjoyable and relaxing stay.