There is no elevator. Wish I had known that. My sister and I have difficulty on stairs with our luggage.
展开
酒店回复: Thank you for staying at the Super 8 in New Hampton Iowa, I will pass on the rating to the staff.
5.0分
情侣出游
Very nice pool, lobby, quiet room, comfortable bed & pillows, + breakfast was an added bonus
4.0分
情侣出游
They have a very nice indoor pool. The rooms were basic and clean. Decent breakfast for the price. The area is near the highway.
4.0分
情侣出游
The bathroom drains really need to be snaked and the pillows need to be replaced.
展开
酒店回复: Dear Jeni,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham New Hampton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that there was some issues with the bathroom drains and the pillows. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
2.0分
家庭亲子
Very noisy. Online check-in and out is a waste of time. You might as well let the staff do it at the hotel.
展开
酒店回复: Dear Debi,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham New Hampton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that there was some issues with online check in/out and it being very noisy. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
4.0分
家庭亲子
展开
Very quiet area and adequate lodgings. All needed updating, and there were areas that had not been cleaned (bedside table dirty from previous cups, not vacuumed in corners and near bed, etc) but not a dealbreaker, we are not too picky. Pool area sufficient. Super 8 asked via email what time we would check out and I indicated 11am, but housekeeping knocked and unlocked the door both at 9am and 10am. Definitely use the internal lock if you need privacy.
展开
酒店回复: Dear Kristen,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham New Hampton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you did not feel valued as a rewards member. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future
4.0分
其他
展开
Very good Super 8 hotel in small town Iowa. The property was clean and the beds were comfortable. Breakfast options could be better. If you need a hotel in the area, this is a good place to stay.
展开
酒店回复: We would like to take a moment to express our sincere gratitude for the feedback that you provided during your recent stay at Super 8. Your input is valuable to us, and we are committed to using it to improve the quality of our services and facilities. We appreciate your honesty and your willingness to share your thoughts with us. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back soon.
4.0分
商务出差
Room was clean but had issue with front desk not answering question and also toilet seat was broken.
展开
酒店回复: Thank you for taking the time to tell us about your experience at Super 8 by Wyndham New Hampton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
4.0分
情侣出游
The property is convenient to where we wanted to be. The staff was helpful and friendly, the accommodations were clean & quiet.
展开
酒店回复: We would like to take a moment to express our sincere gratitude for choosing to stay at Super 8 during your recent visit to New Hampton. We hope that you enjoyed your stay with us and that you found our facilities and services to be to your satisfaction.We are dedicated to providing our guests with a memorable experience and your feedback is invaluable in helping us achieve that goal. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back soon.
4.0分
其他
The only issue was boarderline rude staff who offered no information whatsoever.
There is no elevator. Wish I had known that. My sister and I have difficulty on stairs with our luggage.
Very nice pool, lobby, quiet room, comfortable bed & pillows, + breakfast was an added bonus
They have a very nice indoor pool. The rooms were basic and clean. Decent breakfast for the price. The area is near the highway.
The bathroom drains really need to be snaked and the pillows need to be replaced.
Very noisy. Online check-in and out is a waste of time. You might as well let the staff do it at the hotel.
Very quiet area and adequate lodgings. All needed updating, and there were areas that had not been cleaned (bedside table dirty from previous cups, not vacuumed in corners and near bed, etc) but not a dealbreaker, we are not too picky. Pool area sufficient. Super 8 asked via email what time we would check out and I indicated 11am, but housekeeping knocked and unlocked the door both at 9am and 10am. Definitely use the internal lock if you need privacy.
Very good Super 8 hotel in small town Iowa. The property was clean and the beds were comfortable. Breakfast options could be better. If you need a hotel in the area, this is a good place to stay.
Room was clean but had issue with front desk not answering question and also toilet seat was broken.
The property is convenient to where we wanted to be. The staff was helpful and friendly, the accommodations were clean & quiet.
The only issue was boarderline rude staff who offered no information whatsoever.