酒店回复: Hello Samantha,Thank you for sharing your feedback regarding your recent stay. We understand how important it is to have a pleasant experience, and we appreciate your comments about the check-in process and amenities. Cleanliness and comfort are priorities for us, and we will ensure your observations are noted for future improvements. We hope that your next accommodation better meets your expectations and provides a more enjoyable stay overall.
酒店回复: Hello Jodi, Thank you for sharing your feedback. We regret to hear that your stay did not meet your expectations and that you encountered several issues with your room's cleanliness and maintenance. Your insights are valuable and will be passed along to our management team for review. We strive to ensure all guests have a pleasant experience, and it is clear we fell short in your case. We hope your future travels are much more enjoyable.
酒店回复: Hello Jarrod, We appreciate your feedback and apologize for any inconvenience you experienced. Providing a clean and comfortable stay is a priority for us, and we will address your concerns with the housekeeping team for improvement. Your input is valuable for our ongoing efforts to enhance our guests' experience.
4.0分
家庭亲子
原文
翻译提供方:Google
干净的汽车旅馆,房间非常好
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酒店回复: Hello Simone,Wir freuen uns, dass Sie unsere sauberen Zimmer genossen haben. Ihr Lob fr die Sauberkeit und die SchÂnheit unserer Zimmer bedeutet uns viel. Es ist immer schÂn zu hÂren, dass unsere Gñste eine angenehme Erfahrung bei uns hatten. Wir hoffen, Sie in Zukunft wieder bei uns begrƒen zu drfen.
5.0分
其他
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翻译提供方:Google
住得很舒服,早餐也不错。
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酒店回复: Dear Guest,Nous sommes ravis d'apprendre que vous avez pass un sjour confortable et apprci notre petit djeuner. N'hsitez pas á nous contacter si vous avez besoin de plus amples informations ou si vous souhaitez partager d'autres commentaires avec nous.
5.0分
情侣出游
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翻译提供方:Google
我不发表评论
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酒店回复: Hi Charles, Thank you so much for the perfect rating! We're delighted that you had an exceptional experience during your stay. If you ever return or have any feedback or suggestions in the future, please don't hesitate to let us know. We look forward to welcoming you back in the future!
3.0分
其他
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Pet friendly. Remote not working properly with TV - had to get up to turn TV on/off. No elevator - stayed on 2nd floor and difficult lugging belongings up the stairs. The check in clerk did offer to assist. Wish that the lack of elevator was represented in the description of the property (in bold). There was another couple there who had much more difficulty than us navigating the stairs and they were just as surprised as us that there was not an elevator.
5.0分
其他
Great Visit
The staff are very friendly and helpful. Breakfast included. Nice, clean rooms. Well stocked.
酒店地理位置很好,就在肖松尼国家森林和黄石国家公园前面。整个小镇都没有手机信号(包括LTE)。不过他们的WiFi大部分时间还算稳定。房间不是特别干净。早餐挺好吃的。房间不错。停车很方便。这几乎是离开迪布瓦(Dubois)前的最后一个地方了。
酒店很干净,也很安静,距离大提顿国家公园大概一小时车程。早餐很丰盛,比同是温德姆集团旗下的其他酒店都要好。
我们在最后一刻预订了这家酒店,因为空房不多,所以我们订了这家。我们一晚的住宿费略高于 250 美元,包括所有税费和宠物费(25 美元),包括 3 名成人和 2 张双人床。
当我们到达时,接待我们的人并不热情友好,但我们很快就办理了入住手续。我们的卧室在二楼,所以我们把车停在靠近侧门的地方,把所有东西都搬上去(很多很多行李)。为我们办理入住手续的人过来看着我们办理入住手续(?!),我们一办完手续就离开了。我们一进去,卧室的窗户就开着,厕所和浴缸非常脏,但我们太累了,就没再要一个。吃完晚饭回来后,我们很快就睡着了,但令我们惊讶的是,由于空调不能正常工作,我们整晚都醒来,浑身冒汗——最糟糕的是。早上8点左右,我下楼查看早餐,只有两种麦片、华夫饼、咖啡、水、牛奶……没看到鸡蛋、香肠之类的。我去制冰机拿了些冰,因为我有点药需要冷藏,机器坏了。其他机器(饮料、零食)……也坏了!整个地方都散发着霉味,令人作呕。我不会把这个地方推荐给我最坏的敌人。
太恶心了。床单和枕套上都是污渍,散发着难闻的气味。窗户脏兮兮的,还发霉了。排水口从墙里伸出来,马桶脏兮兮的,没人打扫过,浴缸里的水龙头也从墙上掉了下来。地板上散落着硬币,说明没用吸尘器吸过。淋浴间的顶上还放着我们到达时就在那里的洗漱用品空瓶。我们入住时已经快到午夜了,如果不是因为城里要举办牛仔竞技表演,开了70英里才发现这家酒店是唯一有空房的酒店,我们根本不会住在这里。一晚210美元的价钱根本不值。
这个地方太恶心了,浴室脏兮兮的,马桶底部到处都是尿液和不知道什么东西,很久没打扫了,马桶上也沾满了污渍,显然他们不怎么清洁,浴帘底部沾满了红色的细菌,我觉得如果碰到了会得病,床单和床垫之间没有垫卫生巾,透过床单可以看到其中一张床上有一块巨大的深色污渍,窗户很脏,到处都是一英寸厚的灰尘。
如果有其他选择,我绝对不推荐这家酒店,这次入住我没有推荐,否则我早就离开了。
干净的汽车旅馆,房间非常好
住得很舒服,早餐也不错。
我不发表评论
Pet friendly. Remote not working properly with TV - had to get up to turn TV on/off. No elevator - stayed on 2nd floor and difficult lugging belongings up the stairs. The check in clerk did offer to assist. Wish that the lack of elevator was represented in the description of the property (in bold). There was another couple there who had much more difficulty than us navigating the stairs and they were just as surprised as us that there was not an elevator.
Great Visit
The staff are very friendly and helpful. Breakfast included. Nice, clean rooms. Well stocked.