酒店回复: We're glad you enjoyed your stay! Come stay with us again!
5.0分
其他
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The young man (unfortunately I forgot his name) however he was extremely helpful, friendly, and patient and most of all this hotel and their staff are very pet-friendly. I would definitely recommend this hotel.
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酒店回复: Our staff are always happy to help, and we're glad they made a good impression! We're thrilled to hear you enjoyed your stay with us, and we hope you'll stay with us again in the future!
5.0分
家庭亲子
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We stopped in to break up a road trip. This property was easy to get to from the highway. It was quiet, and the room was exactly what we needed. The staff was kind. They were working inside the property, so one elevator was down. However, you could see the work that they were doing was going to improve the hotel for future guests.
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酒店回复: We're so glad you enjoyed your stay, and we very much appreciate your patience as we improve our hotel for the many guests to come! We hope we'll see you again!
5.0分
情侣出游
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Parking was easy. Our Internet didn’t work, breakfast choices could have included more food choices that were fibrous and non-processed, aside from oatmeal. The shower head, although likely expensive, sprayed in multiple directions. The bed was comfortable. Staff looked like they worked i hope the owners appreciates them,
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酒店回复: We're glad you enjoyed your stay, and we thank you for your feedback. It is always invaluable to hear from guests what we need to improve on. We hope we can provide another great stay for you next time!
5.0分
家庭亲子
Super clean facilities, friendly staff and convenient area dining options make this a great hotel option in the Lake City area. Would recommend.
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酒店回复: We're thrilled to hear you enjoyed your stay! We hope to see you again!
5.0分
情侣出游
Very nice place!! Very clean ! Comfortable beds ... Nice showers, good breakfast food choices ...
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酒店回复: We're so glad you enjoyed your stay! We hope to see you again sometime soon!
2.0分
其他
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When I like the most was the cleanliness, even though Shower had some mold in the grout. What I didn’t like was the mattress was like a crib mattress. I woke up with a stiff neck in the morning and the food at the breakfast bar as far as the bagels went was stale, The pancakes were awful even though the machine they were made in was interesting.
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酒店回复: Thanks so much for sharing your feedback—it’s incredibly valuable to us.We're glad to hear you appreciated the overall cleanliness of the space, though we’re sorry the shower condition didn’t meet expectations. That’s something we’ll address with our housekeeping team right away. As for the mattress, we understand how important a good night’s sleep is, and we’re sorry to hear it left you uncomfortable. We’ll be reviewing our bedding options to ensure better support and comfort moving forward.Regarding breakfast, we appreciate your honesty. Stale bagels and disappointing pancakes are not the kind of start to the day we aim to provide. We’ll take a closer look at our breakfast offerings and equipment to improve both freshness and quality.Thank you again for helping us improve—we hope to have the chance to offer you a much better experience next time.
5.0分
其他
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Always a great stay!
We have started here 3 times now. We are pleased everytime. I love the squeeze bodywash and shampoo/conditioner bottles in the showers instead of travel size bottles. The scents are refreshing and light.
Breakfast is always good too. You have many choices. Bagels, cereal, pancakes, fruit or the newest addition, a yogurt machine with toppings!
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酒店回复: We're glad we've been able to provide a consistent stay all three of your stays! And, we're happy to hear that you like our new yogurt machine; we like it a lot too. We hope we can provide yet another 10/10 stay for you next time!
2.0分
家庭亲子
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I had a disappointing experience during my recent stay, primarily due to the behavior of the front desk staff during the afternoon shift. After checking in, I noticed repeated instances where I was overlooked despite clearly waiting in line, while others were assisted ahead of me. As someone born and raised in the U.S. with a Hispanic last name, it was disheartening to feel singled out in this way.
This kind of treatment is unacceptable and deeply concerning in 2025. I believe the staff member’s name was Ashley. Unfortunately, due to this experience, I would not return to this property. I hope the management takes this feedback seriously and addresses the importance of respectful and equitable treatment for all guests.
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酒店回复: We're sorry to hear of this, and will be looking into the matter. We apologize that your experience did not meet our standards for service.
5.0分
情侣出游
Stay here every year during gator football season. Staff is always nice and room is always clean.
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酒店回复: We're always happy to provide a Tru-ly wonderful stay to all our sports fans! We hope we'll see you again during the rest of football season!
好的
The young man (unfortunately I forgot his name) however he was extremely helpful, friendly, and patient and most of all this hotel and their staff are very pet-friendly. I would definitely recommend this hotel.
We stopped in to break up a road trip. This property was easy to get to from the highway. It was quiet, and the room was exactly what we needed. The staff was kind. They were working inside the property, so one elevator was down. However, you could see the work that they were doing was going to improve the hotel for future guests.
Parking was easy. Our Internet didn’t work, breakfast choices could have included more food choices that were fibrous and non-processed, aside from oatmeal. The shower head, although likely expensive, sprayed in multiple directions. The bed was comfortable. Staff looked like they worked i hope the owners appreciates them,
Super clean facilities, friendly staff and convenient area dining options make this a great hotel option in the Lake City area. Would recommend.
Very nice place!! Very clean ! Comfortable beds ... Nice showers, good breakfast food choices ...
When I like the most was the cleanliness, even though Shower had some mold in the grout. What I didn’t like was the mattress was like a crib mattress. I woke up with a stiff neck in the morning and the food at the breakfast bar as far as the bagels went was stale, The pancakes were awful even though the machine they were made in was interesting.
Always a great stay!
We have started here 3 times now. We are pleased everytime. I love the squeeze bodywash and shampoo/conditioner bottles in the showers instead of travel size bottles. The scents are refreshing and light.
Breakfast is always good too. You have many choices. Bagels, cereal, pancakes, fruit or the newest addition, a yogurt machine with toppings!
I had a disappointing experience during my recent stay, primarily due to the behavior of the front desk staff during the afternoon shift. After checking in, I noticed repeated instances where I was overlooked despite clearly waiting in line, while others were assisted ahead of me. As someone born and raised in the U.S. with a Hispanic last name, it was disheartening to feel singled out in this way.
This kind of treatment is unacceptable and deeply concerning in 2025. I believe the staff member’s name was Ashley. Unfortunately, due to this experience, I would not return to this property. I hope the management takes this feedback seriously and addresses the importance of respectful and equitable treatment for all guests.
Stay here every year during gator football season. Staff is always nice and room is always clean.