酒店回复: Hello Marvin,Thank you for taking the time to share your feedback about your recent stay at the Holiday Inn Appleton. I appreciate your comments regarding breakfast and understand that our offerings may differ from what you’ve experienced at other properties. Your input is valuable as we continually look for ways to enhance our guest experience.JoyceAssistant General Manager
4.0分
其他
原文
翻译提供方:Google
总的来说我很满意
展开
酒店回复: Hello Anonymous,Thank you for reviewing your stay at the Holiday Inn Appleton.I am happy to see that overall you enjoyed your stay with us.I hope you will stay with us again if you return to the Appleton area.Cheers and Health!JoyceAssistant General Manager
5.0分
家庭亲子
展开
Hotel has a decent swimming pool and hot tub. My grand daughter swam in the pool for couple of hours. The room was very spacious. Never been to a hotel room bigger than this one. I have traveled to many countries and cities. Furniture and electric outlets needs update but they worked fine. Overall 4.5/5 star.
展开
酒店回复: Hello Nadeem,Thank you very much for taking the time to review your stay at the Holiday Inn Appleton.I am very happy to see you enjoyed your stay with us. I hope you will choose to stay with us again if you return to the Appleton are.Cheers!JoyceAssistant General Manager
5.0分
其他
I was very impressed with Wendy as my check in person. She’s exceptional in the job that she does. The hotel also was very clean , updated
展开
酒店回复: Hello Sharon,Thank you for your kind words and perfect rating! We’re thrilled to hear Wendy made such a positive impression during check-in—she truly is exceptional. It’s also great to know you enjoyed our clean and updated accommodations. We appreciate your feedback and hope to welcome you back again soon!Cheers!JoyceAssistant General Manager
5.0分
其他
Beautiful property. Extremely friendly professional and elpful staff. Loved my room. Good size for getting around with my rollator ( walker w/wheels
展开
酒店回复: Hello Kathy,Thank you so much for your kind words! We’re delighted to hear you enjoyed the property, your room, and that it was comfortable for getting around with your rollator. Our team will be thrilled to know their friendliness and professionalism made such a positive impression. We look forward to welcoming you back again soon!Cheers!JoyceAssistant General Manager
3.0分
朋友出游
展开
The rooms were not very clean, and of course it was overpriced because of the football game. What I was charged was not what I was supposed to be paying according to Travelocity. It was almost $100 more. They have a breakfast area full of food, but it's not included in your ridiculous room price. You have to pay for it. Not worth the money for sure.
展开
酒店回复: Thank you for taking the time to share your feedback. I’m truly sorry to hear that your stay did not meet your expectations. We never want our guests to feel that they did not receive a clean, comfortable, and welcoming experience. I’ve shared your comments with our housekeeping team so we can address the concerns you mentioned and ensure this does not happen again.I also regret the frustration you experienced with your rate and with breakfast not being included. When reservations are made through third-party sites, the rates and details are managed by them, but I understand how upsetting it can be when the total does not match what you expected. We will review how we communicate this so it is clearer for future guests.Your feedback is very important to us, and I hope you’ll consider giving us another opportunity to provide you with the experience you deserve.
5.0分
家庭亲子
展开
This was a nice place to stay. The staff was very helpful with my elderly mother and helped to provide her with a wheelchair. Breakfast was good but we had to pay. We would definitely stay here again and recommend it to anyone.
展开
酒店回复: Hello Jennifer,Thank you for taking the time to review your stay at the Holiday Inn Appleton. I am very happy to see you enjoyed your stay with us, and hope you choose us again if you return to the Appleton area.Cheers!JoyceAssistant General Manager
2.0分
其他
When booking I was expecting an airport shuttle. Told there was none when we arrived. Not Holiday Inns fault probably Expedias.
三年没来,酒店新装修了。房间风格变了,特别是早餐,很棒!周边有shopping mall 购物也很方便
设施:有洗衣房,3美金洗衣服,3美金烘干。但是,房间空调的风扇声音太大!!!
卫生:很干净,被子很舒服
环境:很安静,适合出差
服务:态度都很好
不幸的是,早餐没有完全满足我们的期望。
总的来说我很满意
Hotel has a decent swimming pool and hot tub. My grand daughter swam in the pool for couple of hours. The room was very spacious. Never been to a hotel room bigger than this one. I have traveled to many countries and cities. Furniture and electric outlets needs update but they worked fine. Overall 4.5/5 star.
I was very impressed with Wendy as my check in person. She’s exceptional in the job that she does. The hotel also was very clean , updated
Beautiful property. Extremely friendly professional and elpful staff. Loved my room. Good size for getting around with my rollator ( walker w/wheels
The rooms were not very clean, and of course it was overpriced because of the football game. What I was charged was not what I was supposed to be paying according to Travelocity. It was almost $100 more. They have a breakfast area full of food, but it's not included in your ridiculous room price. You have to pay for it. Not worth the money for sure.
This was a nice place to stay. The staff was very helpful with my elderly mother and helped to provide her with a wheelchair. Breakfast was good but we had to pay. We would definitely stay here again and recommend it to anyone.
When booking I was expecting an airport shuttle. Told there was none when we arrived. Not Holiday Inns fault probably Expedias.