酒店回复: I see you booked a room with no view and extended your stay as well. I believe Cora helped you and things were fine. If we knew there was an issue we would have upgraded you for free to accommodate you.
4.0分
其他
原文
翻译提供方:Google
住一晚很值得。
酒店位置很好,但设施不多。服务很好。
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酒店回复: Dear Guest,Thank you for sharing your thoughts. It’s encouraging to hear that our warm hospitality stood out and made your stay enjoyable. Feedback like yours is valuable in helping to consider ways to enhance our guest experience and create moments that feel distinctive. We look forward to welcoming you back to Sun Viking Lodge i the future.Best regards, The Team at Sun Viking Lodge
3.0分
其他
原文
翻译提供方:Google
没有意见
酒店回复: Thanks for the review. Hope to see you soon.
2.0分
家庭亲子
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Checked in on time. Room had musty odor. Door hardware on entry & balcony doors need repairs and pose security risk. Garbage left by elevators for days. No coffee makers in rooms as anticipated. Overall property still recovering from hurricane damage, for the cost, there are better hotel options nearby. No nearby restaurants walking distance. No beach access/blocked. We stayed during Biketober Fest 2025.
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酒店回复: Dear Guest,We’re truly sorry to hear that your recent stay did not meet your expectations. Your feedback is invaluable, as it helps us identify areas where we can improve and better serve our guests. We understand the inconveniences and frustrations you experienced, and this is certainly not the level of hospitality we strive to deliver. We sincerely appreciate your patience as we continue to recover from hurricane damage and navigate our recent transition to new ownership. With a refreshed team and ongoing improvements, we’re committed to restoring and elevating the guest experience. We hope you’ll consider giving us another opportunity to provide you with the warm, relaxing stay you deserve.Best regards,The Team at Sun Viking Lodge
5.0分
其他
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The first room I was given had no hot water. The lady at the front desk upgraded my room and it was very nice. Friendly staff. Clean property. Right on the beach. I’ll definitely be back.
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酒店回复: Dear Guest,Thank you for sharing your feedback. It’s encouraging to hear that our front desk was able to resolve the issue promptly and that your upgraded room, our warm hospitality, and our beachfront location enhanced your stay. Maintaining a welcoming, clean, and comfortable environment is always a priority, and it’s rewarding to know that these aspects left a positive impression. We look forward to hosting you again here at Sun Viking Lodge.Best regards, The Team at Sun Viking Lodge
5.0分
其他
Room was great! Loved having two beds, a balcony, and kitchenette complete with a table and chairs. Staff was friendly and amiable, even when they were busy.
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酒店回复: Thank you for your review! We're thrilled you enjoyed your spacious and comfortable accommodations. It's also terrific that our team left such a positive impression on you. It was a pleasure having you here, and we hope to welcome you back to Sun Viking Lodge soon. Best regards, The Team at Sun Viking Lodge
4.0分
其他
The shower never got warm or hot. Nothing like taking a cold shower first thing in the morning.
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酒店回复: Dear Pattie,Thank you for taking the time to share your feedback. We sincerely apologize for the issue you experienced with the shower temperature. That’s certainly not the experience we want our guests to have, and we understand how uncomfortable that must have been. Our maintenance team has been notified to ensure this issue is fully resolved. We hope you’ll give us another opportunity to provide you with the comfortable and enjoyable stay you expected.Best regards,The Team at Sun Viking Lodge
3.0分
其他
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Nice little place but it needs some serious TLC
Employees were friendly and helpful. The place in general needs some serious refurbishing, lots of rust everywhere. Funky smells in the hallways. Killed 3 roaches in the bathroom. The 2 pools they advertise are there and they're petty nice, no slide though. Some rust removal, fresh paint and a good exterminator service could make this place attractive again.
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酒店回复: Thank you for your response. We are working hard to improve on the exact issues you faced and hopefully by your next stay those items will be improved. The slide is scheduled for November for installation.
5.0分
其他
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Team Sun Viking!
I loved it, We had a poolside oceanfront room the view was amazing, staff were great, beds were comfy and other guest were a vibe..We will definitely be back...
酒店回复: Thanks for the great review. Please visit again soon.
我们提前抵达,受到了工作人员的欢迎。房间干净实用,有自助洗衣房对我们来说很方便。室外游泳池不大但很漂亮,如果天气不好,还有一个室内游泳池。这家汽车旅馆很好,我们下次还会再住这里。
有点不尽如人意。
酒店房间的照片和我住的完全不一样。感觉就像降级了一样。
住一晚很值得。
酒店位置很好,但设施不多。服务很好。
没有意见
Checked in on time. Room had musty odor. Door hardware on entry & balcony doors need repairs and pose security risk. Garbage left by elevators for days. No coffee makers in rooms as anticipated. Overall property still recovering from hurricane damage, for the cost, there are better hotel options nearby. No nearby restaurants walking distance. No beach access/blocked. We stayed during Biketober Fest 2025.
The first room I was given had no hot water. The lady at the front desk upgraded my room and it was very nice. Friendly staff. Clean property. Right on the beach. I’ll definitely be back.
Room was great! Loved having two beds, a balcony, and kitchenette complete with a table and chairs. Staff was friendly and amiable, even when they were busy.
The shower never got warm or hot. Nothing like taking a cold shower first thing in the morning.
Nice little place but it needs some serious TLC
Employees were friendly and helpful. The place in general needs some serious refurbishing, lots of rust everywhere. Funky smells in the hallways. Killed 3 roaches in the bathroom. The 2 pools they advertise are there and they're petty nice, no slide though. Some rust removal, fresh paint and a good exterminator service could make this place attractive again.
Team Sun Viking!
I loved it, We had a poolside oceanfront room the view was amazing, staff were great, beds were comfy and other guest were a vibe..We will definitely be back...