酒店回复: Thank you for your positive review! We’re glad to hear that you found your stay to be a good value. We appreciate you choosing to stay with us and hope to welcome you back again soon.Svar:Tack för din recension! Vi är glada att du tyckte vistelsen var prisvärd. Varmt välkommen tillbaka nästa gång du är i området!
3.0分
家庭亲子
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Dont let the pictures fool you. We had issues with the door (needed a new battery even upon check in). There is gaps in the door frame that makes it look very unsafe for anyone. The doors need to be slammed to close all the way. The toilets have rust around them. The walls need painted. This resort needs a major upgrade.
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酒店回复: Thank you, Amanda, for sharing your feedback. We’re truly sorry to hear about the issues you experienced during your stay, especially with the door and room condition. Your comments are important, and we are actively addressing items like door hardware, painting, and bathroom maintenance as part of our ongoing improvement efforts. We appreciate you bringing these concerns to our attention and hope you’ll consider giving us another opportunity in the future as we continue making upgrades throughout the property.
5.0分
其他
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Parking was easy and I felt secure. The staff were very nice and efficient. The view from my room was amazing. We watched the dolphins playing in the sunrise. It was such a nice experience.
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酒店回复: Thank you so much for your wonderful review, Personnia! We're delighted to hear that you enjoyed the easy parking, friendly service, and especially the beautiful ocean view from your room. Watching dolphins at sunrise is truly a special experience, and we’re glad you got to enjoy that moment with us. We appreciate you choosing to stay here and hope to welcome you back again soon!
3.0分
情侣出游
The decor is dated and run down. The ceilings have peeling paint. Renovations can up the value and experience in the room.
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酒店回复: Thank you for sharing your feedback, Terry. We’re glad you chose to stay with us, and we appreciate you taking the time to let us know about your experience. We understand your concerns regarding the dated décor and areas of peeling paint. Our property is older, and we recognize the need for updates.Please know that renovations and improvements are already in progress, and your comments help us prioritize where attention is most needed. We hope you’ll consider staying with us again in the future so you can enjoy the upgrades as they are completed.
2.0分
情侣出游
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Out dated and run down. The doors were heavy and hard to open, the pool chairs were old and dirty, the rooms were okay. the bathrooms were not great. the toilet paper holder was completely rusted at the bottom. the stove was run down and the aluminum foil covering the stove burners were used and i wouldn’t want to cook on that.
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酒店回复: Dear Maria,Thank you for sharing your feedback. I’m very sorry to hear that several aspects of your stay did not meet your expectations. We understand how important comfort and cleanliness are, and I apologize for the issues you encountered with the room condition, pool area, and bathroom fixtures.Our property is older and currently undergoing updates, and your comments about the doors, pool furniture, and kitchen area have been shared with our maintenance and housekeeping teams for immediate review. This is not the experience we want for our guests, and your feedback helps us prioritize improvements.Thank you again for bringing these concerns to our attention. If you choose to stay with us again, we would love the opportunity to provide you with a much better experience.
设施虽然有点旧，但在出差期间住得很舒服。
地方很漂亮，前台的Crystal人超级好！
舒适
房间正在装修，所以看起来有点破旧。但房间舒适干净，没有霉味，这点很重要。工作人员很友好，而且房间位于一片干净宁静的海滩上。
晚上蟑螂多，床单上有血迹，厨房里有油，厨房堵塞
代托纳非常荒凉，许多房屋和财产都荒废了。
物有所值
Dont let the pictures fool you. We had issues with the door (needed a new battery even upon check in). There is gaps in the door frame that makes it look very unsafe for anyone. The doors need to be slammed to close all the way. The toilets have rust around them. The walls need painted. This resort needs a major upgrade.
Parking was easy and I felt secure. The staff were very nice and efficient. The view from my room was amazing. We watched the dolphins playing in the sunrise. It was such a nice experience.
The decor is dated and run down. The ceilings have peeling paint. Renovations can up the value and experience in the room.
Out dated and run down. The doors were heavy and hard to open, the pool chairs were old and dirty, the rooms were okay. the bathrooms were not great. the toilet paper holder was completely rusted at the bottom. the stove was run down and the aluminum foil covering the stove burners were used and i wouldn’t want to cook on that.