酒店回复: Thank you for taking the time to share your feedback about your recent stay at The Cambria. We appreciate you highlighting the positive aspects of our property and its location. We are truly sorry to hear that the noise levels within the hotel disrupted your sleep and detracted from your overall experience. We understand how frustrating that can be, and we sincerely apologize for the inconvenience this caused you. We are taking your comments seriously. We will be investigating the sources of the noise, including the laundry room, and will be implementing measures to minimize disturbances in the future. This may include reviewing operating hours for loud equipment and reminding guests to be mindful of noise levels, especially during late hours. We value your business and hope you will consider staying with us again in the future.
4.0分
家庭亲子
原文
翻译提供方：Google
两个小问题——早上 6:30 没有热水淋浴，周六晚上太多孩子在地板和电梯上玩捉人游戏。
除此之外，一切都很好@
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酒店回复: Thank you for taking the time to share your experience with us. We genuinely appreciate your feedback and are glad to hear that you enjoyed your stay overall. I apologize for the inconvenience you faced with the lack of hot shower water at 6:30 AM. Our maintenance team has been notified, and we are actively looking into this issue to ensure that it does not happen again in the future. Regarding the noise from children playing tag in the common areas on Saturday night, we understand how disruptive this can be. We strive to create a comfortable atmosphere for all our guests, and we will remind our staff to monitor the common areas more closely during peak times to ensure that everyone can enjoy their stay. Your comments are invaluable to us as we continuously work to improve our services. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you again for your feedback, and we hope to welcome you back soon for an even better experience.
5.0分
家庭亲子
原文
翻译提供方：Google
一切都很好
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酒店回复: Thank you for taking the time to complete our online survery, I am glad to hear you had a nice stay and everything was great for you. We look forward to seeing you again next time.
5.0分
商务出差
Thumbs up!
Amazing time at the bar in the evenings. Alisha and her trainee were friendly, inviting, and quick to help.
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酒店回复: Thank you so much for sharing your experience! We’re thrilled to hear that Alisha and her trainee made your evening enjoyable with their friendly and attentive service. I’ll be sure to pass along your kind words to them — they’ll be delighted to know their efforts made a difference. We look forward to welcoming you back for another great night soon!
3.0分
其他
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The convenience to TBK Bank complex is phenomenal however the cost of a nights stay should include breakfast vouchers. Ridiculous to pay $12+ on top of a $185.00 a night room fee.
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酒店回复: Thank you for completing our recent survey regarding your stay.We're glad you chose our hotel and hope you found our location convenient—especially with our close proximity to the TBK Bank Sports Complex.While we do not offer a complimentary breakfast, we invite you to try our on-site Bistro. Our team takes great pride in offering a phenomenal dining experience, and while the prices may seem a bit higher, the quality and service reflect that value.We appreciate your feedback and hope to welcome you back again soon.
5.0分
家庭亲子
Enjoyed proximity to ballpark. Nighttime downtime didnt require a vehicle, plenty of options in the area. Had an excellent time!
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Cambria Hotel Davenport Quad Cities. We truly appreciate your feedback, as it helps us continue to improve our guest experience.
4.0分
其他
The hotel is very comfortable and always clean. We’ve stayed here a number of times over the years.
The location
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酒店回复: Glad to hear that you found the hotel to be clean and comfortable. Thank you for being a repeat customer. We hope to see you again.
5.0分
家庭亲子
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Great property. Located near baseball tournament. Nice area with plenty of options for dining nearby and restaurant on site. Staff very friendly. Will stay here again during baseball tournaments for sure.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Cambria Hotel Davenport Quad Cities. We truly appreciate your feedback, as it helps us continue to improve our guest experience.
3.0分
其他
Good selection for dinner and great drinks and bartender.
The cleanliness could have been better in my room.
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酒店回复: Thank you for taking the time to tell us about your stay. I am sorry we fell short of your expectations. Our cleanliness is typically one of our highest praises so I am sorry you did not experience this. I would love any specific details you have in regards to your room and what was wrong so we can ensure to get this corrected. We hope you will still consider staying with us in the future.
我最喜欢的地方之一，住得很开心💯
酒店不错，地段也不错。唯一让我不太满意的是酒店内部太吵了。任何噪音都会在走廊里回荡。晚上11点、凌晨12点、凌晨2点半，我都被噪音吵醒过好几次。（人们说话的声音、洗衣机的声音等等）。
两个小问题——早上 6:30 没有热水淋浴，周六晚上太多孩子在地板和电梯上玩捉人游戏。
除此之外，一切都很好@
一切都很好
Thumbs up!
Amazing time at the bar in the evenings. Alisha and her trainee were friendly, inviting, and quick to help.
The convenience to TBK Bank complex is phenomenal however the cost of a nights stay should include breakfast vouchers. Ridiculous to pay $12+ on top of a $185.00 a night room fee.
Enjoyed proximity to ballpark. Nighttime downtime didnt require a vehicle, plenty of options in the area. Had an excellent time!
The hotel is very comfortable and always clean. We’ve stayed here a number of times over the years.
The location
Great property. Located near baseball tournament. Nice area with plenty of options for dining nearby and restaurant on site. Staff very friendly. Will stay here again during baseball tournaments for sure.
Good selection for dinner and great drinks and bartender.
The cleanliness could have been better in my room.