Great breakfast. The ice machine was broke on our floor so had to go to another floor. Electric outlet in the bathroom that didn’t work.
2.0分
其他
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Very unfriendly host during check in. Gave our room away that we had reserved weeks ahead of time. Ended up in the "extra emergency room" which had no tables, chairs, desks, missing lamps and fridge didn’t work. Definitely will not be returning!
1.0分
其他
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Bad weekend trip
Our reservation was somehow canceled. Not sure how or why was not canceled by me or my wife.
We had itinerary number with was and all the desk clerk would say was it had been canceled and he did not have a room for us.
1.0分
其他
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Terrible
We had to wait an 1&/12 hrs to check in. They doubled booked the rooms and gave us someone else’s room. No remote to tv. Dirty sock in the room. Wires hanging out of the air conditioner. Then I checked my bank account and they tried to charge me twice for our stay. And they had cold food on a cart at the desk that sat out for several hours before it was put up. The desk manger did not know what he was doing this weekend. Several people were heated d/t the double booking rooms. I will tell you that the gen manager this morning fixed the second charge on my account and refunded us a nights stay. His name is Johnny and he was very helpful!
抱歉,电梯听起来像是需要检修,有点吓人。浴室里的毛巾架从墙上掉了下来。淋浴间的橡胶垫看起来很脏。大堂层的浴室不对客人开放。
伯利恒?
这次入住完全是白来了。我们通过酒店预订系统确认了房间,但显然有人没通知酒店。好在他们打电话告诉我们这个错误,所以我们没在前台浪费时间。
电梯运行不正常。警报响起,电梯门开启缓慢。我们已报告此问题,但在我们入住期间始终未得到解决。
没有 WIFI
没有 WIFI。我们入住的 2 天 2 夜期间泳池一直关闭。清晨有施工改造噪音。房间里没有吹风机。很抱歉不推荐。
选择这家酒店是因为它靠近儿童仁慈公园。步行范围内有很多餐厅,而且有很多免费停车位。房间价格合理,欧陆式早餐也不错。工作人员很友好,我会再次入住这里。
工作人员提供了优质的服务,非常专业。
Great breakfast. The ice machine was broke on our floor so had to go to another floor. Electric outlet in the bathroom that didn’t work.
Very unfriendly host during check in. Gave our room away that we had reserved weeks ahead of time. Ended up in the "extra emergency room" which had no tables, chairs, desks, missing lamps and fridge didn’t work. Definitely will not be returning!
Bad weekend trip
Our reservation was somehow canceled. Not sure how or why was not canceled by me or my wife.
We had itinerary number with was and all the desk clerk would say was it had been canceled and he did not have a room for us.
Terrible
We had to wait an 1&/12 hrs to check in. They doubled booked the rooms and gave us someone else’s room. No remote to tv. Dirty sock in the room. Wires hanging out of the air conditioner. Then I checked my bank account and they tried to charge me twice for our stay. And they had cold food on a cart at the desk that sat out for several hours before it was put up. The desk manger did not know what he was doing this weekend. Several people were heated d/t the double booking rooms. I will tell you that the gen manager this morning fixed the second charge on my account and refunded us a nights stay. His name is Johnny and he was very helpful!