The staff at this property has a remarkable way of making you feel welcome. Their hospitality is wonderful. I really appreciated the way I was greeted daily by the front desk all the way down to the cleaning staff.
The breakfast choices should be better quality. Take note from another property that has good breakfast.
The trundle bed in the jr. suite needs to be cleaned. Hallways need to be vaccumed. Hair was in my bathroom.
3.0分
商务出差
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Room was clean. Bed was comfy. TV screen was tinted blue with no way to adjust it. Front desk staff was neither rude nor friendly. Seemed like they would rather be anywhere but there.
3.0分
情侣出游
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The room was nice & clean (there was a dead little roach near the drapes, which I assume doesn't get vaccuumed much), bed was comfortable. Was supposed to be a river view room, but even from the 3rd floor facing the water the only view was the baseball field and parking garage. I am not sure if any of the rooms could actually see the water? The shower door does not close well, so be careful when stepping out of the shower onto the soaking wet tile floor (even with a towel down). The breakfast was pretty bad, at least the "hot part". We got there at 9 and there wasn't much left and it wasn't warm. The lady in back had to go and get coffee cups and utinsels for a few of us but she did it with a smile and apologies.
The front staff wasn't rude, but they weren't friendly. On our check out I told her that the TV was so dim it could barely be watched, as well as about the shower. She just said OK, but never made any notes, so I am sure it won't be taken care of.
Kitty-corner, near the water there is a parking garage that charges $6/24 hours and you can park there with no problems and easy to walk to hotel. It beats paying $30/daily for valet parking, in my opinion.
Overall it was very convenient for walking everywhere and very near the Legacy Museum. So while it wasn't a horrible place to stay, I think it was a bit pricey at over $365 for Thursday/Friday stay, I just expected more from Marriott.
5.0分
其他
Loved our stay. Staff was super friendly. The building was very cool. The mix of old meets modern. Loved it.
1.0分
其他
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I know check-in is not until 4:00pm, but I arrived at 3:00pm checked with the front desk stated check-in was at 4:00pm. So we walked to the river front until 4:00pm. We came back at 4:00pm ready to check-in only to find there was no room available. My sister checked back at the desk and she stated they had a room if we wanted to go there. Turned out to be a handicap room that had a bad smell. Went back to the front desk again she stated they had a room on the second floor. We loaded our luggage again to go to the second floor while I went to the desk to check-in. I told my sister to go ahead to the second floor and wait. When I got back to the desk she stated the room was no longer available. Waited until 5:00p, and finally got a room on the 4th floor. The master switch did not work so we slept with the center light between the beds on. This was a down version of all that went on. I worked in a hotel for 16 years this would have never been acceptable. We were told they had three buses coming in but found out they only had two house keepers on. This is where poor management starts. Need I say more about the women at the front taking in luggage, which we did not let her do because she was higher than a kite. A real hustler. You may want to have someone visit this property before you loose business. That many buses coming in would have been all hands on deck but trust me this was not. I guess that why all other hotel lobby's may not have had guest standing.
5.0分
家庭亲子
Staff was incredibly friendly, room was clean, and the building is just such an awesome old building! Love the atmosphere!
3.0分
其他
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For a three nights stay, I would’ve expected my room to have been serviced at least once. I asked twice for my bed to be done and my bin emptied. Somebody did knock at 5 pm on the Saturday but I had just come back from a busy day sightseeing. They promised to do it on the Sunday, but never did.
I did appreciate having breakfast included and there was a great choice, but in a hotel of this calibre, I would expect proper cutlery, not plastic ones. The pastries, i.e. the croissants and bagels were stale. And the eggs watery. Waffles were great.
I could also hear the person in the room next to me snoring loudly, which made me have to wear earplugs due to bad soundproofing.
非常漂亮的房间和舒适的床。
房间非常宽敞,一切都很干净
非常适合前往亚特兰大
The staff at this property has a remarkable way of making you feel welcome. Their hospitality is wonderful. I really appreciated the way I was greeted daily by the front desk all the way down to the cleaning staff.
The breakfast choices should be better quality. Take note from another property that has good breakfast.
The trundle bed in the jr. suite needs to be cleaned. Hallways need to be vaccumed. Hair was in my bathroom.
Room was clean. Bed was comfy. TV screen was tinted blue with no way to adjust it. Front desk staff was neither rude nor friendly. Seemed like they would rather be anywhere but there.
The room was nice & clean (there was a dead little roach near the drapes, which I assume doesn't get vaccuumed much), bed was comfortable. Was supposed to be a river view room, but even from the 3rd floor facing the water the only view was the baseball field and parking garage. I am not sure if any of the rooms could actually see the water? The shower door does not close well, so be careful when stepping out of the shower onto the soaking wet tile floor (even with a towel down). The breakfast was pretty bad, at least the "hot part". We got there at 9 and there wasn't much left and it wasn't warm. The lady in back had to go and get coffee cups and utinsels for a few of us but she did it with a smile and apologies.
The front staff wasn't rude, but they weren't friendly. On our check out I told her that the TV was so dim it could barely be watched, as well as about the shower. She just said OK, but never made any notes, so I am sure it won't be taken care of.
Kitty-corner, near the water there is a parking garage that charges $6/24 hours and you can park there with no problems and easy to walk to hotel. It beats paying $30/daily for valet parking, in my opinion.
Overall it was very convenient for walking everywhere and very near the Legacy Museum. So while it wasn't a horrible place to stay, I think it was a bit pricey at over $365 for Thursday/Friday stay, I just expected more from Marriott.
Loved our stay. Staff was super friendly. The building was very cool. The mix of old meets modern. Loved it.
I know check-in is not until 4:00pm, but I arrived at 3:00pm checked with the front desk stated check-in was at 4:00pm. So we walked to the river front until 4:00pm. We came back at 4:00pm ready to check-in only to find there was no room available. My sister checked back at the desk and she stated they had a room if we wanted to go there. Turned out to be a handicap room that had a bad smell. Went back to the front desk again she stated they had a room on the second floor. We loaded our luggage again to go to the second floor while I went to the desk to check-in. I told my sister to go ahead to the second floor and wait. When I got back to the desk she stated the room was no longer available. Waited until 5:00p, and finally got a room on the 4th floor. The master switch did not work so we slept with the center light between the beds on. This was a down version of all that went on. I worked in a hotel for 16 years this would have never been acceptable. We were told they had three buses coming in but found out they only had two house keepers on. This is where poor management starts. Need I say more about the women at the front taking in luggage, which we did not let her do because she was higher than a kite. A real hustler. You may want to have someone visit this property before you loose business. That many buses coming in would have been all hands on deck but trust me this was not. I guess that why all other hotel lobby's may not have had guest standing.
Staff was incredibly friendly, room was clean, and the building is just such an awesome old building! Love the atmosphere!
For a three nights stay, I would’ve expected my room to have been serviced at least once. I asked twice for my bed to be done and my bin emptied. Somebody did knock at 5 pm on the Saturday but I had just come back from a busy day sightseeing. They promised to do it on the Sunday, but never did.
I did appreciate having breakfast included and there was a great choice, but in a hotel of this calibre, I would expect proper cutlery, not plastic ones. The pastries, i.e. the croissants and bagels were stale. And the eggs watery. Waffles were great.
I could also hear the person in the room next to me snoring loudly, which made me have to wear earplugs due to bad soundproofing.
I loved the staff. They were so welcoming.