酒店回复: Hi AlirezaThank you for your review and your kind comments, which we really appreciate. Thank you also for speaking with our manager and explaining your experience at reception. I am sorry for the misunderstanding. We look forward to welcoming you back at the Nebula.Kind regardsJenny
酒店回复: Hi JohnThank you for staying at the Nebula and thank you for your feedback.We do have quality ensemble beds with pillow tops, which can make them a little higher, but they add to the comfort of the bed. We do get many favourable reviews on the beds. I am sorry that it wasn't suited to you.For future reference, we do have a variety of rooms at the Nebula, including deluxe rooms, which are larger than the standard rooms.Kind regardsJenny
酒店回复: Hi JoanneThank you for your review and feedback. I am sorry about the TV working for you, but it appears the previous guest had been "playing" with the TV settings and had not logged out. Usually a turn off at the wall will reset the TV, but it needed to be retuned. It is working again now. I noticed that you booked a standard twin room, not a deluxe room which are the ones that have the sofas in them. Thank you for staying at the Nebula.Kind regardsJenny
5.0分
家庭亲子
原文
翻译提供方：Google
舒适又干净。虽然有点小，但第二天上路前可以休息一晚。
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酒店回复: Hi AdelineWe really appreciate your review and 5 star rating. Thank you foer staying at the Nebula.Kind regardsJenny
酒店回复: Thank you Zhixiang for staying with us at the Nebula.We welcome your review and feedback. We have checked the electric blanket and it just wasn't plugged in properly. I am sorry about that.Kind regardsJenny
4.0分
其他
原文
翻译提供方：Google
不值这个价钱。
房间很小，不值174美元住一晚。
房间干净整洁，就是床有点小。
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酒店回复: Hi WendyThank you for your review and feedback. For future reference we do have a variety of room sizes, including deluxe, twin and family rooms, which are larger than the standard room you booked. All our beds are queen size.Kind regards Jenny
我很感激。我和家人在这里住得很愉快。设施一流，设施齐全，整洁、安静，最重要的是，非常方便，床很舒服。但当然，接待处的工作人员并不像优点那样出色。还不够好。
评分低主要是因为员工行为粗鲁。我们到达汽车旅馆时，不太清楚车停在哪里，后面还有一辆车，所以我们想把车停在房间前面的空位上，然后去前台询问。与此同时，一个男人出来，开始对我们大喊，让我们把车停在前台前面。他本可以礼貌地告诉我们同样的事情，没必要这么粗鲁。后来我去前台时，那个人在接待处，又粗鲁地说话。
位置还行。房间和浴室都比较小。
床太高了，很难躺下
推荐。
服务非常友好，房间干净整洁，位置安静。附近有俱乐部和酒吧，可以吃饭
房间虽小，但非常干净舒适。
房间与图片不太一样 - 应该有沙发（房间描述也说有沙发），但房间太小了，放不下沙发。浴室很小，但设计精良，没有问题。我们和经理都无法让电视正常工作（直播频道），因为看起来选项已被删除。问题不大，我们改看 YouTube。
舒适又干净。虽然有点小，但第二天上路前可以休息一晚。
房间还可以。
与我上次在库马住的汽车旅馆相比，房间好多了，但还是很简陋。房间很干净，位置也不错。
退房时间是上午 10 点，上午 10 点前 1 分钟，我收到了一条消息“您是现在来取东西还是要再付一晚的住宿费”。不是“我们希望您住得愉快，提醒您退房时间是上午 10 点”
我还有另一件事，酒店也没有处理好——如果他们像确保我离开一样尽力帮助我，那将节省大量时间和金钱。
一切都很好，唯一有点令人失望的是其中一个电热毯不能用。
不值这个价钱。
房间很小，不值174美元住一晚。
房间干净整洁，就是床有点小。
整洁干净
整洁干净，不过床不太好