酒店回复: Dear Daniel,We are delighted to hear that you enjoyed your stay at Tru By Hilton Orangeburg! We take pride in our prime location and excellent value for our guests. We are glad you found our quality-price ratio to be worth it. Be sure to visit us again for another enjoyable stay. Your home away from home awaits you!Sincerely,General ManagerTru By Hilton Orangeburg
4.0分
其他
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The staff was very friendly and welcoming. The beds and pillows were very comforting. The breakfast was a nice group of options and the automatic pancake maker was very fun.
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酒店回复: Dear Guest,It's fantastic to hear that our friendly and welcoming staff, along with our comforting beds and pillows, made your stay enjoyable. We're delighted that you had fun with our automatic pancake maker and appreciated the variety of options in our hot breakfast buffet, featuring meats, eggs, and all your southern favorites. We're committed to maintaining a playful and functional environment for all our guests. We can't wait to welcome you back for another delightful experience at Tru By Hilton Orangeburg!
4.0分
家庭亲子
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No the room was not spotless. The floors were dirty with old stains of some sticky spillage. I notified the front desk staff when she texted me to see how we were but I received no reply.
The hotel is very nice and the rooms are nice as well. Just need cleaning staff to actually clean.
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酒店回复: Dear Guest,We appreciate your feedback and are glad to hear that you found our hotel and rooms nice. We apologize for the cleanliness issue you experienced and will address this with our cleaning staff to ensure all rooms are spotless for future guests. We are proud to provide a hot breakfast buffet with all of your southern favorites. We hope you give us another chance to exceed your expectations. We look forward to seeing you soon at your home away from home!
4.0分
其他
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Everything was good. Breakfast was not very good, but sufficient. There was a man driving around the parking lot in the morning asking people for money. I reported it, as it was a bit frightening when he pulled up right next to me as I was packing my car. The front desk was not at all concerned or interested. Several other people were also approached. At the least I thought she should make the police department aware. But she seemed very uninterested
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酒店回复: Dear Kim,We appreciate your feedback on your recent stay at Tru By Hilton Orangeburg. We are glad to hear that you found everything to be good and that the breakfast, while not very good, was sufficient for your needs. We are sorry to hear about the incident with the individual in the parking lot. Please know that the safety and security of our guests is our top priority, and we take all reports very seriously. We will address this issue with our team to ensure that it does not happen again in the future.At Tru by Hilton, we strive to provide a welcoming and comfortable environment for all of our guests. We are proud to offer a hot breakfast buffet, featuring meats, eggs, and all of your southern favorites.We hope that you will consider staying with us again in the future. We look forward to welcoming you back to your home away from home!Sincerely,General ManagerTru By Hilton Orangeburg
2.0分
其他
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The air conditioner sounded like a plane taking off whenever it started up. The refrigerator compressor was so loud at midnight it woke us up and kept us awake with the racket. There were no tissues in the room and front desk gave us napkins because there were none available. The bed was sunken and uncomfortable (room 124). After 3 years of staying here, not anymore!
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酒店回复: Dear Guest,We appreciate you taking the time to share your feedback with us. We are glad to hear that you have enjoyed your stays with us in the past and we are truly sorry to hear about the issues you experienced during this visit. We are working to address the noise concerns with the air conditioner and refrigerator in room 124. Our team is dedicated to ensuring that all guests have a comfortable and restful stay. We apologize for the inconvenience with the tissues and will make sure our housekeeping team is more attentive in stocking rooms.At Tru By Hilton, we strive to provide a fun and functional experience for our guests, and we are disappointed to hear that we fell short during your most recent stay. We value your loyalty and hope you will give us another chance to provide you with the exceptional experience you deserve.We look forward to welcoming you back and exceeding your expectations in the future. See you soon at your home away from home!
5.0分
家庭亲子
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Clean room & hotel. ALL of the staff were very friendly and helpful. Breakfast was good. Several hotels next to it along with gas and fast food. Alot of fun amenities (pool table, games, gym, big TVs and great sitting in lobby).
My only issue was no microwave in the room but there is one down by the front desk.
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酒店回复: Dear Lisa,We are thrilled to hear that you enjoyed your stay at Tru By Hilton Orangeburg. Thank you for highlighting our clean rooms, friendly staff, and fun amenities. We are proud to provide a hot breakfast buffet with all of your southern favorites. Your feedback about the microwave in the room is duly noted, and we appreciate your understanding. We hope to welcome you back for another enjoyable stay soon at your home away from home!Sincerely,General ManagerTru By Hilton Orangeburg
5.0分
其他
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We stopped at this hotel on our way to visit friends. It was a perfect quick, overnight stay with friendly staff, clean rooms, and hot coffee in the morning! Although the rooms are a bit small, it was a budget friendly option. We would definitely stay again.
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酒店回复: Dear Joseph,We are thrilled to hear that you had a perfect overnight stay with us at Tru By Hilton Orangeburg! We are delighted that you found our staff friendly, rooms clean, and enjoyed the hot coffee in the morning. We are glad that our budget-friendly option suited your needs and we can't wait to welcome you back for another stay. We look forward to seeing you soon at your home away from home!Sincerely,General ManagerTru By Hilton Orangeburg
4.0分
其他
The staff was pleasant and the facility was clean, rooms were very comfortable
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酒店回复: Dear Guest,We are thrilled to hear that you found our staff pleasant, our facility clean, and our rooms comfortable during your stay at Tru By Hilton Orangeburg. We are proud to offer a hot breakfast buffet with all of your southern favorites. We appreciate your feedback and will continue to strive for excellence. We look forward to welcoming you back soon for another enjoyable stay!
5.0分
其他
The hotel and staff was great! In the parking lot I was approached from some guy for money.
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酒店回复: Dear Charles,We're thrilled to hear that you had a great experience at Tru By Hilton Orangeburg! We're glad you enjoyed our hotel and friendly staff. We apologize for the experience in the parking lot and want to assure you that we take guest safety seriously. We hope to welcome you back for another stay soon. We look forward to seeing you soon at your home away from home!Sincerely,General ManagerTru By Hilton Orangeburg
5.0分
商务出差
Staff was friendly, room was clean and quiet. recommend this property.
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酒店回复: Dear Guest,We are thrilled to hear that you had a fantastic stay with us at Tru By Hilton Orangeburg! We are pleased that you found our staff friendly, room clean, and quiet. We are proud to offer a hot breakfast buffet with all of your southern favorites. Thank you for recommending our property. We can't wait to welcome you back for another enjoyable stay soon!
地理位置优越,价格实惠
The staff was very friendly and welcoming. The beds and pillows were very comforting. The breakfast was a nice group of options and the automatic pancake maker was very fun.
No the room was not spotless. The floors were dirty with old stains of some sticky spillage. I notified the front desk staff when she texted me to see how we were but I received no reply.
The hotel is very nice and the rooms are nice as well. Just need cleaning staff to actually clean.
Everything was good. Breakfast was not very good, but sufficient. There was a man driving around the parking lot in the morning asking people for money. I reported it, as it was a bit frightening when he pulled up right next to me as I was packing my car. The front desk was not at all concerned or interested. Several other people were also approached. At the least I thought she should make the police department aware. But she seemed very uninterested
The air conditioner sounded like a plane taking off whenever it started up. The refrigerator compressor was so loud at midnight it woke us up and kept us awake with the racket. There were no tissues in the room and front desk gave us napkins because there were none available. The bed was sunken and uncomfortable (room 124). After 3 years of staying here, not anymore!
Clean room & hotel. ALL of the staff were very friendly and helpful. Breakfast was good. Several hotels next to it along with gas and fast food. Alot of fun amenities (pool table, games, gym, big TVs and great sitting in lobby).
My only issue was no microwave in the room but there is one down by the front desk.
We stopped at this hotel on our way to visit friends. It was a perfect quick, overnight stay with friendly staff, clean rooms, and hot coffee in the morning! Although the rooms are a bit small, it was a budget friendly option. We would definitely stay again.
The staff was pleasant and the facility was clean, rooms were very comfortable
The hotel and staff was great! In the parking lot I was approached from some guy for money.
Staff was friendly, room was clean and quiet. recommend this property.