酒店回复: Dear Guest Zhobudaobeidebei,Thank you very much for choosing to stay with us, and for taking the time to share such a wonderful comment about your experience. We are delighted to hear that you enjoyed your stay, and your kind words truly mean a lot to our team.Your feedback is a great encouragement for us to continue delivering memorable and heartfelt service to all our guests. It was a pleasure having you with us, and we sincerely hope to welcome you back for another enjoyable stay in the near future.Should you need any assistance with future reservations, please feel free to contact us at any time.Warm regards,Napassanan DuremdezDirector, OperationsOzo Kata Phuket
酒店回复: Dear Guest ,Thank you very much for choosing OZO Kata Phuket for your recent stay. We are delighted to know that you enjoyed your time with us and were satisfied with many aspects of our hotel.At the same time, please accept our sincere apologies for the areas where we fell short of your expectations. Your feedback is truly valuable, and we will use it to further improve our service and facilities.Once again, thank you for your stay and your kind review. We look forward to the pleasure of welcoming you back in the near future.Warm regards,Napassanan DuremdezDirector of OperationsOZO Kata Phuket
酒店回复: Dear Guest ,First of all, thank you for choosing our hotel. We are truly sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies. We do hope to have the opportunity to welcome you back again in the future.Best regards,Napassanan DuremdezDirector Operations Ozo Kata Phuket
1人觉得有用
3.7分
豪华家庭两卧房
家庭亲子
普通的经济型酒店,地理位置非常有优势,门口各种酒吧,美食和711,离沙滩走路几分钟
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酒店回复: Dear Guest Shijun Stephen,Thank you very much for choosing OZO Kata Phuket for your recent stay. We are delighted to know that you enjoyed your time with us and were satisfied with many aspects of our hotel.At the same time, please accept our sincere apologies for the areas where we fell short of your expectations. Your feedback is truly valuable, and we will use it to further improve our service and facilities.Once again, thank you for your stay and your kind review. We look forward to the pleasure of welcoming you back in the near future.Warm regards,Napassanan DuremdezDirector of OperationsOZO Kata Phuket
酒店回复: Dear Guest,Thank you very much for staying with us and for sharing the very positive review.I am happy to note that in general you were very happy with our hotel, its facilities and related services. Please do return for a future visit, we will be ready to welcome you and your family back. Do let us know if there is any way in which we could make this happen.Best regards,Napassanan DuremdezDirector, OperationsOzo Kata Phuket
酒店回复: Dear Guest,Thank you very much for staying with us and for sharing the very positive review.I am happy to note that in general you were very happy with our hotel, its facilities and related services.Please do return for a future visit, we will be ready to welcome you and your family back.Do let us know if there is any way in which we could make this happen.Best regards,Napassanan DuremdezDirector, OperationsOzo Kata Phuket
酒店回复: Dear Guest,Thank you very much for staying with us and for sharing the very positive review.I am happy to note that in general you were very happy with our hotel, its facilities and related services. Please do return for a future visit, we will be ready to welcome you and your family back. Do let us know if there is any way in which we could make this happen.Best regards,Napassanan DuremdezDirector, OperationsOzo Kata Phuket
酒店回复: Dear Guest,First of all, thank you very much for choosing to stay with us. It was our pleasure to have you as our guest.We are truly sorry to hear that some parts of your experience were not as smooth as we would have wished. Had we known at the time, we would have gladly assisted to make things right for you immediately. Please accept our heartfelt apologies for any inconvenience this may have caused.Your comfort and satisfaction mean a great deal to us, and we truly hope to have the chance to welcome you back and provide you with an even more enjoyable stay in the future.Warm regards,Napassanan DuremdezDirector of OperationsOZO Kata Phuket
酒店回复: Dear Guest,,First of all, thank you very much for staying with us. We truly appreciate your kind words and are delighted to hear that you were happy with your experience.However, we noticed that some areas caused you inconvenience. Please accept our sincere apologies for this. We hope to have the opportunity to welcome you back again soon.Best regards,Napassanan DuremdezDirector, OperationOzo Kata Phuket
环境:酒店内泳池很干净,有不限次数的沙滩毛巾,出入沙滩的后门有冲洗设施。
服务很热情,有中文,寄存行李也很方便
酒店的优缺点都很明显。
优点:1.地理位置方便,对面就是711,马杀鸡和餐厅步行就可以,选择很多。从后门过去卡塔海滩三分钟。2.卫生尚可。3.早餐品种丰富。4.服务人员态度都挺好的。
缺点:1.卫生间洗漱盆的水龙头位置安装靠后,水全部都溢出来了。卫生间无插头,没法使用吹风。
2.我们房间未临街,但是晚上依然很吵。3.确实有一条市政排水沟穿过整个酒店。4.房间面积小,打开箱子后空间有限。
如果带孩子玩一定要避雷这家店 酒店泳池和游乐设施小就不说了 还有条大臭水沟横穿酒店里面 房间很小 我们怕吵特意定的朝向花园的房间 结果房间内有暗门 隔壁晚上说话打闹听得清清楚楚 一晚上没休息好 排水管就在头顶上方 楼上用水也听的清清楚楚 这个标准就是国内300的酒店都比这强 唯一的好就是酒店前台的态度还不错
普通的经济型酒店,地理位置非常有优势,门口各种酒吧,美食和711,离沙滩走路几分钟
前台小姐姐服务很好,耐心热心,房间卫生服务也很细致,比那个附近的2幅面孔的翡翠酒店好很多。有1,2个会简单中文的小姐姐。房间虽然不大,但是有家庭房,一家3-4口人很好住,早饭丰富,每天都会有小变化。有几个不同大小泳池,完全够孩子玩,门口很热闹,很多超市饭店,就在卡伦 卡塔中间,到海滩稍微走几步。
酒店在卡塔海滩,地理位置真的很好,酒店对面就有711,旁边就是夜市,后面出去5分钟就走到海滩,住了5个晚上,房间整体不大,我就和女儿俩人,也足够舒适,酒店早餐丰盛,三个游泳池,女儿玩的不肯走,想念!
酒店很干净,房间不大,但三个人住也还行,而且听说有小朋友免费给加了小床,酒店地段很不错,后门3.4分钟到海滩,后门出去第二家饭店蛮好吃的,两个泳池,够小朋友玩,对面就是711,夜市很方便
我们一家四口提前两周通过携程预订了两间豪华房(要求联通房或相邻房间)结果到店后发现:
1. 房间安排敷衍:最初给的两间房竟在同一楼层两端(一头一尾),经携程协调后才勉强换到中间,但两间均临街,整夜摩托车轰鸣、酒吧音乐吵得很,差不多凌晨1.2点才能入睡!
2. 卫生状况恶劣:
- 床单上有明显血渍,严重怀疑未更换床品!
-第一晚睡后2409房间浑身发痒,儿子被咬得满腿包,第二天要求更换床品后依然瘙痒难忍!
- 最终只能四人挤一间房(另一间床品相对干净),完全丧失度假体验!
个人经历供大家参考,卫生堪忧的酒店,亲子家庭谨慎选择!
很棒的酒店。
每天都有客房清洁服务。
卡塔海滩和卡伦海滩都在步行范围内。
步行到卡塔诺伊海滩大约需要40分钟。
酒店对面就是市场,附近还有很多咖啡馆。
位置很好,街对面就是卡塔夜市。门口吃的很方便,泳池有两个,小朋友都可以玩耍。后门出去,左边海边,右边上坡悬崖餐厅。走路十五分钟就可以到。早餐吃得很少,基本都是印度菜,面包
酒店前台有一个胖胖的男生👨会中文,人也很好。酒店就跟如家差不多,快捷酒店的感觉。还算干净,比较新。这次定了豪华房和日落房,其实房间都一样,就是窗户朝向不一样,没啥区别。