酒店回复: Dear Guest ,Thank you very much for choosing OZO Kata Phuket for your recent stay. We are delighted to know that you enjoyed your time with us and were satisfied with many aspects of our hotel.At the same time, please accept our sincere apologies for the areas where we fell short of your expectations. Your feedback is truly valuable, and we will use it to further improve our service and facilities.Once again, thank you for your stay and your kind review. We look forward to the pleasure of welcoming you back in the near future.Warm regards,Napassanan DuremdezDirector of OperationsOZO Kata Phuket
酒店回复: Dear Guest yxc6661,Thank you very much for choosing OZO Kata Phuket for your recent stay. Please accept our sincere apologies for the areas where we fell short of your expectations. Your feedback is truly valuable, and we will use it to further improve our service and facilities.Once again, thank you for your stay and your kind review. We look forward to the pleasure of welcoming you back in the near future.Warm regards,Napassanan DuremdezDirector of OperationsOZO Kata Phuket
酒店回复: Dear Guest Liuliu,Thank you very much for choosing OZO Kata Phuket for your recent stay. We are delighted to know that you enjoyed your time with us and were satisfied with many aspects of our hotel. At the same time, please accept our sincere apologies for the areas where we fell short of your expectations. Your feedback is truly valuable, and we will use it to further improve our service and facilities.Once again, thank you for your stay and your kind review. We look forward to the pleasure of welcoming you back in the near future.Warm regards,Napassanan DuremdezDirector of OperationsOZO Kata Phuket
酒店回复: Dear Guest Huamiao,Thank you for taking the time to share your feedback. Please accept our apologies for the disappointment you experienced. This is certainly not the level of comfort or service we aim to provide, and your comments have been shared with our management and relevant teams for careful review. Guest feedback such as yours is invaluable in helping us identify areas that require immediate attention and improvement.We truly appreciate you bringing these matters to our attention and hope that we may have the opportunity to restore your confidence and provide you with a more positive experience in the future.Kind regards,Napassanan DuremdezDirector, OperationsOzo Kata Phuket
酒店回复: Dear GuestnButingxiederenjia,Thank you very much for choosing OZO Kata Phuket for your recent stay. We are delighted to know that you enjoyed your time with us and were satisfied with many aspects of our hotel.At the same time, please accept our sincere apologies for the areas where we fell short of your expectations. Your feedback is truly valuable, and we will use it to further improve our service and facilities.Once again, thank you for your stay and your kind review. We look forward to the pleasure of welcoming you back in the near future.Warm regards,Napassanan DuremdezDirector of OperationsOZO Kata Phuket
酒店回复: Dear Guest ,Thank you very much for choosing OZO Kata Phuket for your recent stay. We are delighted to know that you enjoyed your time with us and were satisfied with many aspects of our hotel.At the same time, please accept our sincere apologies for the areas where we fell short of your expectations. Your feedback is truly valuable, and we will use it to further improve our service and facilities.Once again, thank you for your stay and your kind review. We look forward to the pleasure of welcoming you back in the near future.Warm regards,Napassanan DuremdezDirector of OperationsOZO Kata Phuket
酒店回复: Dear Guest ,Thank you very much for choosing OZO Kata Phuket for your recent stay. We are delighted to know that you enjoyed your time with us and were satisfied with many aspects of our hotel.At the same time, please accept our sincere apologies for the areas where we fell short of your expectations. Your feedback is truly valuable, and we will use it to further improve our service and facilities.Once again, thank you for your stay and your kind review. We look forward to the pleasure of welcoming you back in the near future.Warm regards,Napassanan DuremdezDirector of OperationsOZO Kata Phuket
酒店回复: Dear Guest,Thank you very much for staying with us and for sharing the very positive review.I am happy to note that in general you were very happy with our hotel, its facilities and related services.Please do return for a future visit, we will be ready to welcome you and your family back.Do let us know if there is any way in which we could make this happen.Best regards,Napassanan DuremdezDirector, OperationsOzo Kata Phuket
酒店回复: Dear Guest ,First of all, thank you for choosing our hotel. We are truly sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies. We do hope to have the opportunity to welcome you back again in the future.Best regards,Napassanan DuremdezDirector Operations Ozo Kata Phuket
1人觉得有用
5.0分
豪华特大床房
家庭亲子
环境:位置特别方便 位于卡塔海滩附近 对面7&11,汉堡王,楼下屈臣氏,工作人员服务特别好
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酒店回复: Dear Guest Xiaoxiao,Thank you very much for staying with us and for sharing the very positive review.I am happy to note that in general you were very happy with our hotel, its facilities and related services. Please do return for a future visit, we will be ready to welcome you and your family back. Do let us know if there is any way in which we could make this happen.Best regards,Napassanan DuremdezDirector, OperationsOzo Kata Phuket
房间不大但够用,装修设施新。三个泳池,很适合亲子,早餐还可以,偏白人饭。地段真的很好,后门到卡塔沙滩北部几分钟,走去悬崖咖啡厅、卡伦沙滩南端也不算远。旁边屈臣氏,711,夜市,各种小饭店、马杀鸡,很热闹。淋浴房漏水问题不存在了,酒店穿过的污水管也没什么影响。说下缺点,洗手池龙头靠后导致水很容易溢出在台盆和地面;马桶或下水道会有返臭情况;吹风机不行。但都是小问题,总体推荐,毕竟地理位置太优越了
先说位置:在卡塔海滩边上,周围是一条特别繁华的商业区,白天晚上的人就没断过,酒店对面有711超市,周围全是吃饭的饭馆和商店,还有一处夜市和一处市场,感觉很热闹,但也很吵,没有找到度假的感觉。
房间:整体很新,但是感觉像国内如家+的档次,房间里设施一般,但是并不陈旧。我们定的连通房,靠近路边,夜里摩托声浪很大影响休息。
设施:两个游泳池一个水滑梯。卡塔海滩在酒店后面,从酒店小门出去步行三分钟。距离不远,但是整个卡塔海滩很像三亚的大东海,属于公共海滩,人特别多,体验感一般般。
整体感觉:这家酒店不错,但看你来普吉干啥,如果是度假放松,它显得有点太嘈杂了,如果追求便利,我觉得还不错。但硬件条件,显然达不到四五星的水准。
位置很好很便利,离卡塔海滩很近,走过去几分钟,卡塔海滩海水很漂亮。对面有711,买东西很方便,还有卡塔夜市,适合晚上去逛逛!就是房间略微有点小,床也有点小。
对于1000多一晚来说性价比不高。布草破损,1246房间浴室门关不严,洗澡会从关不上的门缝漏水。向酒店反馈上述问题没能得到及时换房,却问我要不要工程去维修。这种工程问题能短时间修好吗?有工程问题的房间就不应该提供给客人。客房清
洁不彻底,入住5天没有更换床上用品,即使把更换卡放到床上也没有更换。1236房间背阴,窗前半堵墙,全天不见阳光。这种房间还能被称为豪华间让人无法接受。早餐质量有待提高,没有像样的中式餐,只有白人饭,品质又不高。早餐每天立牌子写着前日浪费的食物重量,如果提升品质也会减少住客浪费。唯一不错的就是位置还行吧。
房间挺宽敞,卫生情况也可以,服务人员都很热情,酒店位置比较好,出门就是很大的夜市,对门就是711,周围很多吃的饭店,按摩店,非常热闹。酒店后门出去就是卡塔沙滩,可以借用酒店的浴巾带出去非常方便。可能我们的房间位置还可以,虽然晚上外面很热闹,但是在酒店房间也基本听不到什么噪音,总的来说还是超出了预期。
儿童友好酒店,带6/7岁以下小孩强推,后门可以快速去卡塔海滩,唯一缺点,房间太小,不过可以要求前台铺沙发床!总体很不错
酒店的优缺点都很明显。
优点:1.地理位置方便,对面就是711,马杀鸡和餐厅步行就可以,选择很多。从后门过去卡塔海滩三分钟。2.卫生尚可。3.早餐品种丰富。4.服务人员态度都挺好的。
缺点:1.卫生间洗漱盆的水龙头位置安装靠后,水全部都溢出来了。卫生间无插头,没法使用吹风。
2.我们房间未临街,但是晚上依然很吵。3.确实有一条市政排水沟穿过整个酒店。4.房间面积小,打开箱子后空间有限。
离沙滩特别近,方便孩子,而且提供毛巾,很方便,离711/夜市都很近,购物🛍️美食随时都有,下次还来哦
如果带孩子玩一定要避雷这家店 酒店泳池和游乐设施小就不说了 还有条大臭水沟横穿酒店里面 房间很小 我们怕吵特意定的朝向花园的房间 结果房间内有暗门 隔壁晚上说话打闹听得清清楚楚 一晚上没休息好 排水管就在头顶上方 楼上用水也听的清清楚楚 这个标准就是国内300的酒店都比这强 唯一的好就是酒店前台的态度还不错
环境:位置特别方便 位于卡塔海滩附近 对面7&11,汉堡王,楼下屈臣氏,工作人员服务特别好