酒店回复: Dear Anthony,Thank you for sharing your feedback with us. We regret that your stay could have been improved. To better address specific issues, we encourage you to reach out to us with additional details. Your input is valued, and we look forward to hearing from you.
3.0分
商务出差
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I stayed a few nights there. The bed was so hard I wanted to turn it. My body hurt for day. The room furniture was so dirty I wouldn’t sit on it or even put my suitcase in it.
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酒店回复: Thank you for taking the time to give us feedback on your stay with us. We are truly sorry to hear about the challenges you encountered and apologize for any inconvenience. Please know that your concerns are very important to us and will be addressed with our team to ensure everything is as it should be. We appreciate your input and hope to have the opportunity to welcome you back in the future for a stay that more closely reflects our commitment to comfort and cleanliness.
5.0分
其他
Clean hotel. Comfy bed. Refreshing, hot shower. Hot coffee. Complete breakfast. Yep, you gotta stay here!
5.0分
其他
The staff was friendly and helpful. We had travel restrictions that forced us to cancel one night. We were able to get a refund. Thank you.
1.0分
家庭亲子
Room was dirty hair every where, the tub was not clean, old dirty socks from last person that stayed here
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酒店回复: Thank you for bringing this to our attention. We're disappointed to hear about the condition of your room, as cleanliness is a top priority for us. Your feedback will be addressed with our housekeeping team to ensure this is promptly corrected. Thank you again for leaving your comments, and we hope to welcome you back for a much-improved experience on your next trip to Youngstown.
5.0分
其他
The rooms were very clean and comfortable, and the staff was very friendly and quite accommodating.
2.0分
其他
We were too tired to protest. lol The A/c sounded like an animal and the bed wasnt made when we got there. not ideal
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酒店回复: Thank you for sharing your feedback. Your comments about the room upon arrival have been noted. We appreciate you taking the time to provide this insight and will use it to help improve the experience for future guests. We hope to have the opportunity to welcome you back for a much better stay.
5.0分
其他
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My room was clean, very comfortable, and quiet. A need to get on the road, I did not have breakfast. Parking was easy and the lot well kept. The lobby was well maintained and pleasant. The staff were excellent: friendly and helpful.
5.0分
其他
David really kept the breakfast sparkling,
Next morning a girl was there and it was not as stocked, clean, etc.:
酒店较新，管理不错，安全，房间很大，干净舒适，也很安静。早餐选择不多，还可以接受。茶包挺不错的。推荐👍
是 ch
I stayed a few nights there. The bed was so hard I wanted to turn it. My body hurt for day. The room furniture was so dirty I wouldn’t sit on it or even put my suitcase in it.
Clean hotel. Comfy bed. Refreshing, hot shower. Hot coffee. Complete breakfast. Yep, you gotta stay here!
The staff was friendly and helpful. We had travel restrictions that forced us to cancel one night. We were able to get a refund. Thank you.
Room was dirty hair every where, the tub was not clean, old dirty socks from last person that stayed here
The rooms were very clean and comfortable, and the staff was very friendly and quite accommodating.
We were too tired to protest. lol The A/c sounded like an animal and the bed wasnt made when we got there. not ideal
My room was clean, very comfortable, and quiet. A need to get on the road, I did not have breakfast. Parking was easy and the lot well kept. The lobby was well maintained and pleasant. The staff were excellent: friendly and helpful.
David really kept the breakfast sparkling,
Next morning a girl was there and it was not as stocked, clean, etc.: