酒店回复: Dear Anthony,Thank you for sharing your feedback with us. We regret that your stay could have been improved. To better address specific issues, we encourage you to reach out to us with additional details. Your input is valued, and we look forward to hearing from you.
3.0分
家庭亲子
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The room was dark, there were chunks out of the door to my room as well as the furniture. The bathtub was scratched or stained. The breakfast was very minimal.
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酒店回复: Dear Steve,Having you as our guest was a pleasure. However, we regret that your stay did not meet expectations and that several aspects of the room and breakfast fell short of your expectations. The concerns you mentioned regarding room condition, lighting, and presentation will be reviewed by our internal team to ensure they are properly addressed. We understand how these details affect comfort and overall impression, and we appreciate you taking the time to share your experience so improvements can be made. Thank you for bringing this to our attention, and we hope to welcome you back for a seamless stay in the future.
4.0分
其他
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Little things
Arrived a little early 12:00 pm.
No cars in the parking lot. No people in the lobby. Asked if I could check in earl and was told no.
Air conditional was on the loud side with a very noticeable whine.
The shower faucet was very confusing.
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酒店回复: Dear Richard,Thank you for taking a moment to share your feedback with us. We regret any disappointment you experienced and sincerely apologize for any inconvenience. Our team will address your concerns promptly to ensure future stays are more comfortable. We truly appreciate your understanding and hope you will consider giving us another opportunity to provide you with the exceptional experience you deserve.
5.0分
商务出差
The hotel is beautiful. The rooms were very clean and they inspect the rooms after they’re cleaned. The staff was very friendly. The breakfast was awesome.
5.0分
朋友出游
Friendly staff, clean facility, nice rooms, your typical hotel breakfast. Would definitely stay again if in the area.
4.0分
其他
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Staff was excellent, especially the front desk. There was an issue with the shower and they sent someone right up to replace the shower head. Very friendly and responsive
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酒店回复: Dear Amy,It’s wonderful to hear how well our front desk team took care of you and that the shower issue was resolved quickly. We’re also glad you could enjoy the comfort of our spacious suites and the convenience of amenities designed to make travel easier. We look forward to welcoming you again at Comfort Suites Youngstown North.
5.0分
情侣出游
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We stayed from Thursday to Saturday. They had a nice breakfast both days. Staff was nice. Dining area was clean. Parking was gine. Clean. Room was good. Comfortable bed. Big shower. No problems.
4.0分
情侣出游
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We have stayed here multiple times. Usually it is fine for breakfast. This time it was lacking. The eggs were terrible. The food was sparse this time. A lot of empty items.
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酒店回复: Dear Angela,Thank you for your loyalty and for sharing your feedback. Based on your rating, we hope that means you had a comfortable visit overall. However, we regret to hear that our breakfast selections didn’t meet your expectations this visit. Please know that we appreciate your insights as we continually improve in the areas that matter most to our guests. We hope to welcome you back soon for a more seamless visit.
5.0分
其他
Enjoyable Family Vacation
We enjoyed our stay. Very friendly and helpful staff. Thank you for a wonderful stay.
酒店较新，管理不错，安全，房间很大，干净舒适，也很安静。早餐选择不多，还可以接受。茶包挺不错的。推荐👍
是 ch
The room was dark, there were chunks out of the door to my room as well as the furniture. The bathtub was scratched or stained. The breakfast was very minimal.
Little things
Arrived a little early 12:00 pm.
No cars in the parking lot. No people in the lobby. Asked if I could check in earl and was told no.
Air conditional was on the loud side with a very noticeable whine.
The shower faucet was very confusing.
The hotel is beautiful. The rooms were very clean and they inspect the rooms after they’re cleaned. The staff was very friendly. The breakfast was awesome.
Friendly staff, clean facility, nice rooms, your typical hotel breakfast. Would definitely stay again if in the area.
Staff was excellent, especially the front desk. There was an issue with the shower and they sent someone right up to replace the shower head. Very friendly and responsive
We stayed from Thursday to Saturday. They had a nice breakfast both days. Staff was nice. Dining area was clean. Parking was gine. Clean. Room was good. Comfortable bed. Big shower. No problems.
We have stayed here multiple times. Usually it is fine for breakfast. This time it was lacking. The eggs were terrible. The food was sparse this time. A lot of empty items.
Enjoyable Family Vacation
We enjoyed our stay. Very friendly and helpful staff. Thank you for a wonderful stay.