酒店回复: Dear Darrell,We are very sorry for any inconvenience caused during your stay. Our standard check-out time is 11:00 AM, and check-in time is 03:00 PM. Normally, we ask all guests to check out by the designated time unless requested. Thank you for bringing this issue to our attention, and we will ensure that everything is in order.
酒店回复: Dear Tessa,We are sorry to hear about your feedback. After reviewing your bill, I noticed that your stay was for 3 nights. I also discussed this issue with my Front Desk supervisor. I was informed that no one had complained to the Front Desk.
酒店回复: Dear Amy,Thank you for your detailed and valuable feedback. We appreciate it greatly. Our housekeepers and front desk supervisors are delighted to hear your feedback. We continuously strive to improve our services to ensure the best customer experience. We hope to have the pleasure of welcoming you back!
酒店回复: Dear Stephanie, We apologize for any inconvenience caused. Our management has implemented a new policy due to past experiences. We hope for your understanding.
酒店回复: Dear Cheri, we apologise for the inconvenience caused during your trip. We are being extra cautious due to the recent renovation of the property.
酒店回复: Dear Lucinda,Thank you for your feedback. We apologize for the inconvenience, but the pool has been non-operational for the past 5 years. We have updated all our websites and social media platforms to reflect this information. Please accept our apologies for any confusion this may have cause.
非常安静
预订时说有室内恒温泳池,结果却是室外泳池,而且七年前就填平了。除此之外,工作人员都很热情友好。一切都很干净,早餐虽然不是热的,但味道不错。
下次还会入住。
服务人员很好
我们住的房间还可以。床垫头和墙壁之间确实有一个大塑料袋,我不明白整理床铺时怎么会没注意到?
还花了 20 美元延迟退房,但仍然有人敲门,告诉她我们下午 1 点退房,她说她会通知前台?
虽然他们说这家酒店最近刚翻新过,但事实并非如此!这是我一生中住过的最差的酒店。我 50 岁了!也就是说,50 年来我从未住过如此差的酒店。如果我可以给负分,我会给的!
抓住机会!
出差时被留宿一晚。查看了评论并抓住了机会。我的住宿很棒 :) 办理入住很快,我与前台接待员进行了愉快的交谈,她非常乐意与我交谈。我的房间非常好,配备了我需要的所有设施。房间干净,新装修,但最重要的是安静,这对于长时间在路上工作后非常重要。我肯定会在城里再次入住。与该地区的其他酒店相比,价格非常合理。
不能住
好吧,我不能住在那里,因为我的身份证显示我住在那个城市,我不确定为什么你不被允许从那个城市租房。几个月前我搬走了,然后回来探亲,但我不能住在那里,因为我的驾照还没有换,而且必须向我证明,所以我一路开车去了那里大约四个小时,没地方住。幸运的是,我能够在那个城市的另一个地方找到一个房间
当我到达汽车旅馆时,我受到了罪犯般的对待。经理布兰迪除了我在网上支付的 161 美元外,还向我收取了 140 美元现金。她特意告诉我,房间里有一个传感器,如果有人在房间里吸烟,她就会通知他们,尽管她告诉我这是一间无烟房。我向她确认,我是一个遵守规则的人。没有游泳池,他们正在我们房间旁边的楼梯上工作,所以我们不得不拿着我的东西从大楼的一端走到另一端。
床很舒服,电视和空调都正常运转。淋浴水压不错,步行即可到达沃尔玛。经理随时待命,知识渊博,彬彬有礼。如果我再来帕拉古尔德,我会住在这里。
家庭访问
我入住这家酒店时以为会有游泳池,但游泳池被遮盖住了,浴室的水槽一直堵塞,工作人员很友好,所以我给他们 10 分