酒店回复: Dear Angel, Thank you so much for your kind words and for taking the time to share your experience with us!We’re delighted to hear that you enjoyed our clean and functional rooms, as well as the facilities we offer. It’s especially rewarding to know that our team made a positive impression—our staff takes great pride in providing friendly and attentive service to ensure every guest feels welcome and well cared for.Your feedback is truly appreciated and will be shared with our team as encouragement to continue delivering exceptional hospitality.We look forward to welcoming you back soon for another comfortable and memorable stay!
5.0分
其他
原文
翻译提供方：Google
一切都很棒
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酒店回复: Thanks for staying with us. We appreciate the perfect 10/10 score. We're glad you had an excellent stay!
5.0分
家庭亲子
The location, staff and hotel in general from the property and rooms was wonderful. Love the stay and would highly recommend. Great experience!!!!!
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酒店回复: Thank you for the perfect 10/10 score! We're glad you enjoyed yourself and that our staff provided a great experience!
4.0分
其他
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Must be ongoing to keep property, rooms updated. Our room was okay. Clean. A bidet in restroom? Looks old, germs in plumbing- turn off. Nite lite would have been thoughtful. Gym excellent. Birdies great. Valet super attentive this time- still pricey 45 per night. Self 25. Hmm anyway well stay again beautiful outdoors
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酒店回复: Dear Mr. Kurtin, Thank you for taking the time to complete the survey. We truly value your patronage and are committed to providing a comfortable and enjoyable experience. Your feedback helps us improve, and we’re grateful you brought this to our attention. We look forward to welcoming you next time!
4.0分
其他
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Room was great. Staff greater. Dinner was excellent.
Breakfast had a 15 minute wait for seating, but there was nobody in the dining room. But the bar seating area was full with a waiting line for coffee.
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酒店回复: Dear Mr. Evans,Thank you for completing the survey. We sincerely apologize for the unexpected delay in seating you. We understand how valuable your time is, and we regret any inconvenience this may have caused.We glad to hear that our staff was able to create an enjoyable experience for you during your stay.We appreciate your feedback and look forward to welcoming you on your next visit to Omni Houston Hotel!
5.0分
情侣出游
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The Omni was an excellent hotel. The room was nice and the bed was comfortable. The staff were all smiles and super helpful. My wife raved about her massage at the Spa. I enjoyed a quiet drink at the Whiskey bar. 10 out of 10 all the way around
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酒店回复: Thank you so much for the glowing review! We're thrilled to hear you and your wife had such a wonderful stay with us. From the relaxing spa experience to the cozy evening at the Whiskey bar, it sounds like you both made the most of your time here. We’ll be sure to pass along your kind words to our staff—they’ll be delighted to hear them. We hope to welcome you back for another 10/10 experience soon!
3.0分
其他
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Great stay, needs an update.
Staff was very friendly and helpful. The main areas of the hotel were beautiful. The room was fine but needs a refresh. Room was clean, bed was comfortable and bathroom was roomy. But, the carpet had holes worn in and no matter how I changed the shower head, water got all over the very slippery bathroom floor.
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酒店回复: Thank you, Sara, for taking the time to share your feedback. We're glad to hear you enjoyed the friendly service, cleanliness, and comfort of your stay. We also appreciate your comments regarding the room condition and bathroom experience — your input helps us identify areas for improvement. Please know we are actively reviewing our guest rooms for updates and maintenance needs. We hope to welcome you back for an even better experience in the future!
5.0分
其他
Staff was super friendly, my room was ready upon early arrival, checkin was quick and I enjoyed a wonderful pool day
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酒店回复: Thank you so much for your kind words! We're thrilled to hear that our friendly staff, smooth check-in, and poolside relaxation made your stay enjoyable. It’s always our goal to create a welcoming and seamless experience from the moment you arrive. We hope to see you again soon for another wonderful visit!
4.0分
情侣出游
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We enjoyed our stay and all was on point with our expectations. Property, clean, and pleasant. I would suggest on checking out to check your invoice carefully. The folio came with valet parking and self parking charge. I called & explained that’s not possible with 1 car. That was corrected on the second folio but a breakfast for 4 was added. I called again and explained that we are two and we never ate at our 2 day stay. So make sure and check you're invoice preferably at check out 😉
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酒店回复: Thank you for your thoughtful review and for choosing to stay with us! We're glad to hear your stay met expectations and that you found the property clean and pleasant. We sincerely apologize for the billing confusion and truly appreciate you bringing it to our attention. Your feedback serves as a great reminder for us to double-check folios at checkout. We’ll use this as an opportunity to improve our accuracy and service. We hope to welcome you back soon for a seamless experience from start to finish!
很不错，环境非常的棒，位置也非常的棒
房间和设施干净实用。员工友好且训练有素。
一切都很棒
The location, staff and hotel in general from the property and rooms was wonderful. Love the stay and would highly recommend. Great experience!!!!!
Must be ongoing to keep property, rooms updated. Our room was okay. Clean. A bidet in restroom? Looks old, germs in plumbing- turn off. Nite lite would have been thoughtful. Gym excellent. Birdies great. Valet super attentive this time- still pricey 45 per night. Self 25. Hmm anyway well stay again beautiful outdoors
Room was great. Staff greater. Dinner was excellent.
Breakfast had a 15 minute wait for seating, but there was nobody in the dining room. But the bar seating area was full with a waiting line for coffee.
The Omni was an excellent hotel. The room was nice and the bed was comfortable. The staff were all smiles and super helpful. My wife raved about her massage at the Spa. I enjoyed a quiet drink at the Whiskey bar. 10 out of 10 all the way around
Great stay, needs an update.
Staff was very friendly and helpful. The main areas of the hotel were beautiful. The room was fine but needs a refresh. Room was clean, bed was comfortable and bathroom was roomy. But, the carpet had holes worn in and no matter how I changed the shower head, water got all over the very slippery bathroom floor.
Staff was super friendly, my room was ready upon early arrival, checkin was quick and I enjoyed a wonderful pool day
We enjoyed our stay and all was on point with our expectations. Property, clean, and pleasant. I would suggest on checking out to check your invoice carefully. The folio came with valet parking and self parking charge. I called & explained that’s not possible with 1 car. That was corrected on the second folio but a breakfast for 4 was added. I called again and explained that we are two and we never ate at our 2 day stay. So make sure and check you're invoice preferably at check out 😉