Staff were kind and thorough. Parking and area felt very safe. Breakfast was good. The room was clean. However - the room had a very distinctive moldy smell
1.0分
其他
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Hard cut toe nails all on the floor of the room. Bad ant infestation ants in bed and all over everything. They gave us a vacuum cleaner to clean it the vacuum started sparking and then wouldn't come back on. They had a tom and jerry whole in the wall as well. Also the room had a very bad molded smell. Please DO NOT BOOK EVER!!!!
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酒店回复: Thank you for sharing your experience. We’re very sorry to hear about the condition of your room and the cleanliness concerns you described. This is absolutely not the standard we aim to provide for our guests. Your feedback has been brought to the attention of our management and housekeeping teams for immediate review and corrective action.We sincerely regret that your stay did not meet expectations and appreciate you taking the time to let us know, as it helps us identify areas that need urgent improvement.
4.0分
其他
The hotel is an older property once inside despite an updated outer look. The property does it best to maintain a clean and respectable unit.
5.0分
其他
The staff are great. They let me check in early because I had a wedding to attend and really needed to get ready.
2.0分
其他
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Staff was very nice and helpful when we had interactions but the room and especially bathroom were in pretty bad shape with a lot of visible mold. The bed was comfortable.
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酒店回复: Thank you for taking the time to share your experience. While we’re happy to hear our staff made a positive impression and that you found the bed comfortable, we’re truly sorry to learn about the condition of your bathroom. This is not the level of cleanliness or upkeep we aim to provide.Your feedback has been shared with our housekeeping and maintenance teams for immediate attention. We appreciate you bringing this to our attention and hope we’ll have another chance to provide you with a much improved stay.
2.0分
商务出差
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I had a very unpleasant and scary experience during my stay. After a long and exhausting day, I finally fell asleep, but around 3 a.m. a group of men entered the adjoining connected room. They were extremely loud, laughing and talking nonstop, and even tried to open the connecting door to my room. It was terrifying and made me feel unsafe.
Their noise was so disruptive that I had to call the front desk multiple times. While the hotel itself may be fine, this kind of situation shows a serious lack of security and guest care. No guest should have to wake up in fear in the middle of the night.
4.0分
家庭亲子
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Property definitely shows sign of age but the room was very clean and the bed was great. Breakfast was very good. A little refurbishing would go a long way. Would stay again.
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酒店回复: Thank you for taking the time to share your experience! We’re so glad to hear that you enjoyed your clean room, comfortable bed, and a great breakfast. We appreciate your kind words and your understanding as we continue to make updates to the property. Your feedback is very helpful, and we’re happy to know you’d choose to stay with us again. We look forward to welcoming you back soon!
4.0分
其他
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Nice room
The stay was very good. Upon firsr arrival, they had accidentally given our room to someone else but very quickly covered it. The bed was so comfortable. Would stay with them again.
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酒店回复: Thank you so much for sharing your experience! We’re glad to hear that our team was able to quickly resolve the room mix-up and that you had a comfortable stay. It’s wonderful to know you enjoyed the bed and would choose to stay with us again. We truly appreciate your kind words and look forward to welcoming you back soon!
5.0分
其他
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Hotel staff was very kind and helpful. The location is perfectly situated off the interstate and across the street from the mall for easy shopping and eats. Affordable rates with a pleasant stay.
住得还不错，在城里待一晚，它算是搞定了。要是有无线网和早餐就更好了，不过我们也凑合了。
Staff were kind and thorough. Parking and area felt very safe. Breakfast was good. The room was clean. However - the room had a very distinctive moldy smell
Hard cut toe nails all on the floor of the room. Bad ant infestation ants in bed and all over everything. They gave us a vacuum cleaner to clean it the vacuum started sparking and then wouldn't come back on. They had a tom and jerry whole in the wall as well. Also the room had a very bad molded smell. Please DO NOT BOOK EVER!!!!
The hotel is an older property once inside despite an updated outer look. The property does it best to maintain a clean and respectable unit.
The staff are great. They let me check in early because I had a wedding to attend and really needed to get ready.
Staff was very nice and helpful when we had interactions but the room and especially bathroom were in pretty bad shape with a lot of visible mold. The bed was comfortable.
I had a very unpleasant and scary experience during my stay. After a long and exhausting day, I finally fell asleep, but around 3 a.m. a group of men entered the adjoining connected room. They were extremely loud, laughing and talking nonstop, and even tried to open the connecting door to my room. It was terrifying and made me feel unsafe.
Their noise was so disruptive that I had to call the front desk multiple times. While the hotel itself may be fine, this kind of situation shows a serious lack of security and guest care. No guest should have to wake up in fear in the middle of the night.
Property definitely shows sign of age but the room was very clean and the bed was great. Breakfast was very good. A little refurbishing would go a long way. Would stay again.
Nice room
The stay was very good. Upon firsr arrival, they had accidentally given our room to someone else but very quickly covered it. The bed was so comfortable. Would stay with them again.
Hotel staff was very kind and helpful. The location is perfectly situated off the interstate and across the street from the mall for easy shopping and eats. Affordable rates with a pleasant stay.