酒店回复: Thank you for your feedback. We sincerely apologize for not meeting your expectations. Cleanliness and upkeep are important to us, so we are distressed to read your comments. Rest assured, we will work diligently to improve these areas so future stays are more inviting. We regret that you did not have a good stay and hope to change your perceptions in the future.
酒店回复: Dear Denise,Thank you for taking the time to share your experience. We’re sorry to hear that the condition of our hotel and the room placement did not meet expectations, particularly during such a meaningful occasion for your family. Accessibility and guest comfort are important priorities, and we regret that the layout and appearance of the hotel impacted your stay. Your comments will be shared with the appropriate teams as we continue to evaluate improvements to both facilities and guest experience. It would be our pleasure to welcome you back anytime for a seamless visit worthy of a perfect rating.
酒店回复: Dear Brent,Thank you for your review of The Alexander. It's great to hear you enjoyed so many aspects of your stay, especially our clean, relatively peaceful atmosphere, convenient location, and friendly service. We're grateful to have hosted you and look forward to seeing you again the next time you're in town!
酒店回复: Dear Josiah,We appreciate your candid feedback and regret that the noise impacted your stay. We want all of our guests to find it easy to relax and unwind, and we apologize for your experience. We hope to have an opportunity to welcome you back for an improved stay in the future.
酒店回复: Dear John,Thank you for sharing your great experience. We're glad to hear you had a great stay overall. Your insights matter to us, and we hope to welcome you back to The Alexander soon for another enjoyable visit.
5.0分
其他
原文
翻译提供方：Google
市中心位置极佳！
市中心位置极佳的一家很不错的酒店。步行即可到达许多活动中心和餐厅。床非常舒服！
唯一的缺点是过夜停车费为 46 美元。如果有办法减轻这笔费用，对客户来说将是一个很大的好处。
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酒店回复: Dear Christopher,Thank you for your review. It's wonderful to know you enjoyed your stay, including our convenient location and comfy beds. We also appreciate your comments about parking, though rest assured our rates are in line with those in the area. It was a pleasure to have you with us, and we greatly look forward to your return!
酒店回复: Dear Amy,Thank you for your review. We're so glad to hear that you found the hotel’s decor and rooms comfortable, as well as the location ideal for exploring the area. However, we apologize for the long wait at check-in. We understand how frustrating that can be, especially after a long day of travel. We’ll make sure to look into improving the check-in process to provide quicker service in the future. We hope to welcome you again soon for a smoother experience!
5.0分
情侣出游
原文
翻译提供方：Google
我们去印第安纳步行者体育场听了一场音乐会，体育场就在街对面，步行 3-5 分钟即可到达，位置很棒。
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酒店回复: Dear Isaac,Thank you for your feedback! We're glad our location made attending your concert at the stadium so convenient. We look forward to welcoming you back to The Alexander for your next event!
5.0分
商务出差
原文
翻译提供方：Google
非常精品
最好的精品酒店之一，艺术品和装饰非常精美，房间干净宽敞，位于印第安纳波利斯市中心，步行即可到达。
4.0分
其他
原文
翻译提供方：Google
入住体验很棒，下次一定会再来。
房间宽敞，床很舒服。家具价格还可以再好一些。不喜欢需要单独开关灯。
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酒店回复: Dear Rochell,We're thrilled to know that you enjoyed everything about your time with us, including our spacious, comfortable accommodations. Thank you so much for the high rating, and we hope to see you again soon.
我第一次订酒店，到达酒店时，发现和照片上完全不一样。首先，通往房间的走廊很脏。其次，我到了房间，闻起来一股霉味，非常潮湿，所以我不得不去大堂换了个房间。他们帮我换了房间，但走廊又脏又乱，简直令人作呕。我觉得这家酒店根本不配五星级。最后我终于到了房间，却发现窗帘都掉下来了，我甚至关不上窗户，根本睡不好。我打电话给工作人员，告诉他们我需要待到中午才能休息。但到了11点，有人敲门说我必须离开，因为他们又把房间租出去了。我告诉他们我留了张纸条说中午退房，他们说退房时间是11点。我告诉他们我需要到中午退房，但总体体验并不好。床还可以，但感觉这栋楼很旧，我睡得确实不好。他们真的不应该发布与现实不符的照片。
我们来印第安纳波利斯庆祝女儿毕业，并在酒店附楼的餐厅预订了晚餐。我以为我83岁的父母住在楼上会很方便。这家酒店是万豪旅享家旗下的酒店，通常都是不错的选择。
这次却不是。说这家酒店破旧不堪，一点也不夸张。走廊里的地毯一路都卷曲着。他们的无障碍客房位于一条很长的走廊的三分之二处，离电梯很远。
一家冉冉升起的 Signature 酒店。
这家酒店真是太棒了！干净整洁，酒店内部也很安静。偶尔能听到街上的一些噪音。但这也在意料之中，丝毫没有影响这家酒店的卓越品质。我们提前入住时，房间已经准备好了。所有员工都非常友好。步行即可到达包括餐厅在内的多个场所。下次我来印第安纳波利斯的时候，我知道该住哪家酒店了。
印第安纳波利斯最吵的酒店
这是我在印第安纳波利斯住过的最吵的酒店。楼上的人吵得我们以为他们要么是遇到了医疗紧急情况，要么是遭遇了家庭暴力。这里虽然有四星级酒店的所有设施，但噪音却和Motel 6一样。而且外面的房间都临街，所以你整晚都会被巨大的排气管和轮胎的摩擦声所困扰。代客泊车服务人员非常棒，是这次住宿的亮点。
很棒。不过请注意，如果您有很多行李，退房时可能需要一些时间才能把行李送到楼下。当然，他们总是很忙。我确定在退房时间左右。请注意这种可能性，并在必要时提前做好计划。
市中心位置极佳！
市中心位置极佳的一家很不错的酒店。步行即可到达许多活动中心和餐厅。床非常舒服！
唯一的缺点是过夜停车费为 46 美元。如果有办法减轻这笔费用，对客户来说将是一个很大的好处。
位置很棒
酒店装修精美，房间超级舒适。位置完美，步行即可快速到达 Gainbtidge。然而，在办理入住手续时，前台只有一个人，办理入住手续花了近 30 分钟。
我们去印第安纳步行者体育场听了一场音乐会，体育场就在街对面，步行 3-5 分钟即可到达，位置很棒。
非常精品
最好的精品酒店之一，艺术品和装饰非常精美，房间干净宽敞，位于印第安纳波利斯市中心，步行即可到达。
入住体验很棒，下次一定会再来。
房间宽敞，床很舒服。家具价格还可以再好一些。不喜欢需要单独开关灯。