酒店回复: Thank you for taking the time to share your experience with us,Tim. I’m sorry that you had a disappointing stay, and I appreciate your feedback. Our team is dedicated to providing excellent customer service, and great housekeeping. We strive for 100% satisfaction with every guest. We would like the opportunity to rectify this situation.Please contact Front Desk at (919) 510-8551 so that one of our representatives can discuss your concerns in more detail.
酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
1.0分
其他
原文
翻译提供方：Google
糟糕的酒店
房间里和我的床上到处都是死蟑螂和虫子。客房服务从来没来过。尽管我每天叫了好几次。
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酒店回复: Dear GuestWe apologized the inconvenience and trouble caused and bringing the issue to management's attention. They will be taking steps to avoid similar issues in the futureWe will be following up on the concern regarding pests and having a designated pest control company to inspect and address the issue.GM
1.0分
商务出差
原文
翻译提供方：Google
这是一家糟糕的酒店。我再也不会住在那里了。就像住在贫民窟里一样。工作人员非常粗鲁，老板很贪婪。
酒店回复: Sincere apology and commitment to improvement.
2.0分
其他
原文
翻译提供方：Google
房间很臭，早上 40 点，一名工作人员试图进入我们的房间，没有热水。我再也不会住在那里了。
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酒店回复: Dear guestThank you for taking the time to tell us about your experience We are sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the foul odor you described. We strive to provide guests with all the comforts of home. It is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you on the next time.GM
1.0分
情侣出游
原文
翻译提供方：Google
关灯电视就关了。淋浴和浴帘很脏。更糟糕的是那里有股味道，像香烟味，我根本睡不着。
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酒店回复: 2.Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
4.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Hi Guest, We are happy to hear your positive feedback, and we love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay. GM
床单和枕套都皱巴巴的。浴缸的墙壁很脏。橱柜门都掉了。浴室门的底部都快要脱落了，油漆也剥落了。房间里有一股难闻的气味。我以后绝不会再住这里了。
最舒适的住宿地点
蟑螂很可怕
住宿条件和照片上显示的完全不一样。我住的房间门缝很大，窗帘拉上了——谁都能看到里面。房间臭气熏天！！厨房很脏，门都剥落了。墙上有很多奇怪的污渍，可能是血迹，也可能是灰尘？
地板黏糊糊的，松散的。还有死蟑螂。更糟糕的是，他们要求你支付100美元的押金，退房一周后退还。这不像其他酒店那样是临时预订。我抵达当天就换了另一家酒店。我会直接联系CHOICE酒店。照片是拍的。即使是经济型酒店，这也太丢脸了！
蟑螂和罪犯！一到就有几个警察……千万别住，别浪费时间和金钱。我要起诉他们，要求退款，因为我取消了住宿，但他们拒绝退款。
糟糕的酒店
房间里和我的床上到处都是死蟑螂和虫子。客房服务从来没来过。尽管我每天叫了好几次。
这是一家糟糕的酒店。我再也不会住在那里了。就像住在贫民窟里一样。工作人员非常粗鲁，老板很贪婪。
房间很臭，早上 40 点，一名工作人员试图进入我们的房间，没有热水。我再也不会住在那里了。
关灯电视就关了。淋浴和浴帘很脏。更糟糕的是那里有股味道，像香烟味，我根本睡不着。
好的