酒店回复: Dear Valued Guest,Warmest greetings from ibis Styles Jakarta Sunter.We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Sunter. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Daniel RalahaluAsst. Front Office Manager
酒店回复: Dear Dongwuruide,Warmest Greetings from ibis Styles Jakarta Sunter!Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Sunter. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At ibis Styles Jakarta Sunter, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Daniel RalahaluAsst. Front Office Manager
酒店回复: Reply from the property:Dear Our Valued Guest,Warmest Greetings from ibis Styles Jakarta Sunter!Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Sunter. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At ibis Styles Jakarta Sunter, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Daniel RalahaluAsst. Front Office Manager
酒店好评
入住体验超预期！房间干净无异味，床品柔软亲肤，一夜睡得很沉。前台服务热情，不仅帮升级了高楼层观景房，还贴心告知周边美食动线。地理位置也绝，楼下就是便利店。最惊喜的是晨起的现磨咖啡，口感醇厚。下次来这座城市，一定还选这里！
住了11晚，简直完美！地理位置非常好，离MOI和Kelapa Gading购物中心都很近。工作人员非常乐于助人，也很友好。我晚餐总是点客房服务，食物很美味，价格也不贵。早餐还可以。下次我肯定还会再住这家酒店！
服务很好，很友好，快到退房时间了也不会催促，比如前台不会打电话来催。
缺点是门卡只给了一张，如果家里有人在房间里，我们出门的话会有点不方便。
有些房间带阳台，很适合吸烟者。
虽然入住时由于房间有烟味（我订的是无烟房）体验不太好，但前台员工非常棒，他们帮我换到了一个好很多的无烟房。
唯一的问题是房间太吵了，因为它就在电梯旁边，而且那种噪音可能是24小时不间断的。
房间设施陈旧床单有破洞，卫生也不好，滑动门底部很久没清理的样子。
食物很美味，酒店的舒适度和清洁度都很好。
没有行李员服务；浴室里没有洗手液；房间里的饮用水看起来不太对劲；自助早餐选择有限，主要面向当地印尼客人；第一晚在床上发现了一只臭虫。
太棒了！我只是想加个床，结果他们竟然主动给我免费升级成了家庭房。
酒店整体不错，早餐也挺好，还有现做的鸡蛋。至于地理位置，周围不太容易找到便利店或餐馆。马路对面虽然有麦当劳和Market City超市，但中间隔着一条河，要绕很远才能过去。如果能建一座小桥方便人们过河到对面就太好了。
卫生条件极差、隔音极差。