Full of immigrants no speaks any English. Absloutley horrendous atmosphere here now used to be such a good night out and lovely here
1.0分
其他
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Food was terrible could not get a parking space due to lots of rubber dinghies in the car park Other guests very rude barely anybody speaks English and it stinks of salt water and onion bhajis
1.0分
其他
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Full of hundreds of illegal immigrants.Twice on 2 separate occasions they have damaged my car and laughed ( 2 different people).While I was just minding my own business waiting to collect my children from school.Ive seen them just throw rubbish in the bushes.Ive also seen a woman push her children into traffic, so she could cross the road
5.0分
其他
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Stayed for 4 nights. Big bedroom and tv. Paul on reception was great! He was welcoming and helpful. I can’t fault the hotel, or the breakfast. I would recommend it It is at the end of a estate but it is right by the river Goyt Steve and Alison from Salisbury
2.0分
独自旅行
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The Hotel is located at the end of a Housing Estate and the Postcode on the Website does not take you there. I had to ask a local. Huge Car Park and easy check- in. The rooms are spacious and modern with elaborate tea and coffee making facilities. Lovely modern shower and bath room. My cousin and I ate in the lounge as the Restaurant wasn’t open. We ordered coconut and prawns in a chile dip. Alas we couldn’t taste the coconut. Just as we were about to start they brought out our main course- which I told them to take back. When the mains arrived my linguine was cold and my cousins medium rare steak was well done. Both were sent back. 15 minute later I received spaghetti bolognaise- I sent for the manager who was excellent and we got free drinks. I had also ordered a Malbec bottle from the bar and the bar person started looking for it in the chiller. I told him it was a red wine. I am afraid the serving staff are not well trained but the Hungarian lady front of house was really good. But not good enough as I don’t think I will return
3.0分
其他
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On the plus side the exterior and reception area are impressive. The receptionist was helpful and friendly. Plenty of parking. The room was clean and comfortable although the decor was a bit dated and dingy. Two of the lights didn’t work. It was warm, probably too warm in hot weather. Also, having read the reviews about noise, we were relieved to find it very quiet. There are endless corridors with blank walls. Why no pictures? We didn’t have breakfast so I can’t comment. We needed somewhere to stay overnight whilst attending a family event. It served the purpose in providing a restful night.
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酒店回复: Dear W6884BGdeniset, Thank you for reviewing your recent stay and for your constructive comments that I'm surevwill be helpful for other users of this site. I'm glad that you had a restful night and I'm particularly pleased that you found the staff to be friendly. I appreciate and note your comments regarding the corridors and room that will benefit from refurbishment towards the end of the year. I do hope that we have the opportunity to welcome you back to Bredbury Hall soon. Kind regards
5.0分
其他
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The hotel is historic, beautifully maintained, and very comfortable. Angela at the front desk was wonderful in assisting the group I was with (EF tour). She took us on a tour through a secret passageway that ended in the Hall. Angela also arranged laundry service and provided fans in the rooms for members of my group; she was incredibly helpful. James the bartender / server was fun and very attentive to my husband and I. We are from the states and will definitely be returning.
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酒店回复: Dear laruap2023. Thank you for taking the time to review your recent stay. I am delighted that you have provided such a positive review and I have shared your kind comments with the team. We look forward to welcoming you back to the iconic Bredbury Hall Hotel in the not-too-distant future. Kind regards, Scott
1.0分
其他
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Where do I start, On arrival we needed a shower, towels were all brown stained which I immediately took to reception and complained only to get another two, At six o'clock we were having a drink in the bar as it was a special occasion for us when a full bus of about 40 Hen party arrived in reception, we jokingly said watch our room be right in the middle of these , and guess what , yes, we were, So from 1am till 3:30am all we had was them up and down the corridors, swearing and shouting , talking in the corridors which felt like they were in our room it was so loud, at one point they were running up and down banging on our door and others I'm sure. I just can't believe we would have been put with a hen party, it's a big hotel and I'm sure they'll have been another room away from then as the hotel wasn't busy. So we paid £169 for dirty towels and to be kept awake all night by a drunken party of women swearing and shouting for nearly three hours .I guess the security guard must have been asleep !!!!!! It's just a pure joke of a hotel Basically if you're going here to get drunk and rowdy with your mates is a perfect place, if you want a lovely peaceful stay PLEASE forget this hotel , I'd have rather stayed in a £30 a night B+B I have the operations managers card from reception and will be expecting an explanation , even the receptionist on the morning we left couldn't believe we'd been given that room with a hen part all around us , there isn't a box for a minus but believe me if there was that's what this hotel would get !!!!!!!!
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酒店回复: Thank you for taking the time to review your stay. I am really sorry that your night was disturbed by other guests in the hotel. I have discussed the issues you have noted with the senior team, all of whom wish to be associated with my apology. On a separate note, I'm pleased to learn that Kelly our Ops Manager has been in contact with you directly. Kind regards, Scott.
5.0分
其他
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We stayed in room 235 we took our dog, on arrival reception staff 1st class, room very clean and tidy, breakfast was superb excellent service by BILL very professional, only downside was noise above our room in the early evening. We were visiting our daughter and would not hesitate in using the hotel again
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酒店回复: Thank you for completing a review regarding your recent stay at our property. I was pleased to note that on the whole, your feedback was positive and that you found Bill to be so professional. Your business is very important to us and we value your feedback. This often reaffirms that we do meet customers’ expectations and I have already shared your review with the team. We look forward to welcoming you back in the near future. Kind regards, Scott
位置很好，离斯托克波特市中心很近，到曼彻斯特市中心大约20分钟。员工很友善，而且非常安静。
Full of immigrants no speaks any English. Absloutley horrendous atmosphere here now used to be such a good night out and lovely here
Food was terrible could not get a parking space due to lots of rubber dinghies in the car park Other guests very rude barely anybody speaks English and it stinks of salt water and onion bhajis
Full of hundreds of illegal immigrants.Twice on 2 separate occasions they have damaged my car and laughed ( 2 different people).While I was just minding my own business waiting to collect my children from school.Ive seen them just throw rubbish in the bushes.Ive also seen a woman push her children into traffic, so she could cross the road
Stayed for 4 nights. Big bedroom and tv. Paul on reception was great! He was welcoming and helpful. I can’t fault the hotel, or the breakfast. I would recommend it It is at the end of a estate but it is right by the river Goyt Steve and Alison from Salisbury
The Hotel is located at the end of a Housing Estate and the Postcode on the Website does not take you there. I had to ask a local. Huge Car Park and easy check- in. The rooms are spacious and modern with elaborate tea and coffee making facilities. Lovely modern shower and bath room. My cousin and I ate in the lounge as the Restaurant wasn’t open. We ordered coconut and prawns in a chile dip. Alas we couldn’t taste the coconut. Just as we were about to start they brought out our main course- which I told them to take back. When the mains arrived my linguine was cold and my cousins medium rare steak was well done. Both were sent back. 15 minute later I received spaghetti bolognaise- I sent for the manager who was excellent and we got free drinks. I had also ordered a Malbec bottle from the bar and the bar person started looking for it in the chiller. I told him it was a red wine. I am afraid the serving staff are not well trained but the Hungarian lady front of house was really good. But not good enough as I don’t think I will return
On the plus side the exterior and reception area are impressive. The receptionist was helpful and friendly. Plenty of parking. The room was clean and comfortable although the decor was a bit dated and dingy. Two of the lights didn’t work. It was warm, probably too warm in hot weather. Also, having read the reviews about noise, we were relieved to find it very quiet. There are endless corridors with blank walls. Why no pictures? We didn’t have breakfast so I can’t comment. We needed somewhere to stay overnight whilst attending a family event. It served the purpose in providing a restful night.
The hotel is historic, beautifully maintained, and very comfortable. Angela at the front desk was wonderful in assisting the group I was with (EF tour). She took us on a tour through a secret passageway that ended in the Hall. Angela also arranged laundry service and provided fans in the rooms for members of my group; she was incredibly helpful. James the bartender / server was fun and very attentive to my husband and I. We are from the states and will definitely be returning.
Where do I start, On arrival we needed a shower, towels were all brown stained which I immediately took to reception and complained only to get another two, At six o'clock we were having a drink in the bar as it was a special occasion for us when a full bus of about 40 Hen party arrived in reception, we jokingly said watch our room be right in the middle of these , and guess what , yes, we were, So from 1am till 3:30am all we had was them up and down the corridors, swearing and shouting , talking in the corridors which felt like they were in our room it was so loud, at one point they were running up and down banging on our door and others I'm sure. I just can't believe we would have been put with a hen party, it's a big hotel and I'm sure they'll have been another room away from then as the hotel wasn't busy. So we paid £169 for dirty towels and to be kept awake all night by a drunken party of women swearing and shouting for nearly three hours .I guess the security guard must have been asleep !!!!!! It's just a pure joke of a hotel Basically if you're going here to get drunk and rowdy with your mates is a perfect place, if you want a lovely peaceful stay PLEASE forget this hotel , I'd have rather stayed in a £30 a night B+B I have the operations managers card from reception and will be expecting an explanation , even the receptionist on the morning we left couldn't believe we'd been given that room with a hen part all around us , there isn't a box for a minus but believe me if there was that's what this hotel would get !!!!!!!!
We stayed in room 235 we took our dog, on arrival reception staff 1st class, room very clean and tidy, breakfast was superb excellent service by BILL very professional, only downside was noise above our room in the early evening. We were visiting our daughter and would not hesitate in using the hotel again