Nice and friendly staff , but you’re pretty much get what you pay for though . Not the cleanest or up to date but a good place for a nights sleep.
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酒店回复: Dear TrevorThank you for giving our staff a compliment. We strive to make our guests happy with their stay. We hope to see you again in the near future
3.0分
其他
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Check in was horrible. I tried to give her my identification from the beginning because I knew she would need it and could possibly use it to look up the reservation. She didn’t take it, asked for my name, then proceeded to tell me she didn’t have a reservation for me. I started to panic but she had just smelled something incorrect. Then came back and asked for my identification. I did get a smoking room but it smelled really horribly, I didn’t want to eat my food inside the room. The tub had stains.
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酒店回复: Dear Jasmine,I am really sorry for the issue you had checking in. Allow me to apologize for the entire staff here at Econo Lodge. We strive to make our guests happy with their stay. The girl was new and I will speak to her about taking the I.D from now on. Again I am so sorry your stay was not a pleasant one.
1.0分
家庭亲子
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The room's condition was, unfortunately, less than ideal. The pillowcases had blood stains, and there were cigarette burns in various locations bed, toliet, table etc. There was a bug on the bed possibly a flea, and the room was generally unclean. The smell was quite unpleasant, like something decaying. This was all within minutes of us being in the room. We asked for a refund immediately. Thankfully, the staff members were friendly. We did receive a refund. It would be wise to consider alternative accommodations.
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酒店回复: Dear LindseyI am so sorry your visit was not enjoyable. I will bring this to management and housekeeping attention.
1.0分
其他
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Worse stay ever.
We get to the room all seems find. The we had gray water that was coming from the ceiling above the toilet that well on me as i was using the restroom i reported it the i was moved to a double when i rented a king with no compensation just a "I'm sorry" which is a downgrade. Then they didnt fix it they just cleaned it and re-rented it to someone else. This was horrible. To the point we checked out early. Then at check out they say i own them MORE money for the room change. I wish i would have taken photos it was room123 tho!
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酒店回复: I am sorry this happened, we collected a deposit when you checked into the room. Upon checking the room there was a lot of pet hair all over the room. The deposit was kept for a cleaning charge in the room. We took care of the water that was leaking and were able to rent the room back out after Fixing the proplem.
2.0分
其他
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Parking was terrible. Trucks with trailers took up 4 or more spaces. The room was dated and had no tv. There was a TV but no connection. The chain for security was broken off the door and just hung off the slot.
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酒店回复: Thank you for taking our survey. Your feedback is important to us. We use your comments to make improvements to our hotel.We hope to see you again in the near future
1.0分
其他
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Lady behind the desk is very nice but the fact that I woke up at 3:00 in the morning and I had bed bugs on me and I have over 20 bites on my head and arms infuriates me and the fact that I won't get my money back for over 2 weeks
房间不像我们预期的那样。浴室和外部的门都很脏。它们已经好几个月没擦过了。床单上也有污渍，尽管看起来很干净。整个房间感觉都不干净。
另外，******* 太糟糕了。我们开了一整天的车。我们筋疲力尽。当我们到达并取房间时，通过 ******* 进行的预订无法通过。我们给 ******* 打了好几次电话，但没人接听。他们说回电时间是 15 分钟，但结果花了 25 分钟。然后，有人打电话过来，几分钟后才终于把事情处理好。总共花了大约一个小时。前台说 ******* 会定期发生这种情况。我真的认为我以后会避免使用 *******。
工作人员非常友善，我入住时预订的是吸烟房，所以我放下行李，稍后再回来。我以为我不需要寻找烟灰缸，也不需要查看火警警报的确切位置，但这并不重要，因为我在房间里吸烟的任何地方，每次火警警报都会响起，所以我不得不用他们当时的毛巾给它扇风……我肯定给周围的每个人都带来了不便，我想我必须去沃尔玛买一个三美元的烟灰缸，因为房间里没有烟灰缸，而我只有两个杯子，所以我不能临时做一个，除此之外，这太棒了！！！
为我办理入住手续的女士非常友好。遗憾的是，房间看起来好像很久没有打扫过或拖过。整个房间的地板都很脏，灯看起来好像很多年没有擦过。床上的床单和枕头闻起来很干净，但考虑到浴室和地板的清洁程度，我绝对不会在那里洗澡。冰箱和微波炉上都有油腻的指纹和手印。仅从这两台电器的外部状况来看，我不会使用其中任何一台。我知道我住一晚的钱并不多，但无论房间价格如何，你至少希望房间能彻底打扫。如果我的床看起来不干净，而且我要住一晚以上，我肯定会离开或要求换一间房。
这家酒店很脏。不仅如此，马桶从墙上掉下来摇晃不已，门和地板上的污垢更是肮脏不堪。我很难入睡，因为加热器有霉菌。我会大声告诉所有人，永远不要住在那里。
Nice and friendly staff , but you’re pretty much get what you pay for though . Not the cleanest or up to date but a good place for a nights sleep.
Check in was horrible. I tried to give her my identification from the beginning because I knew she would need it and could possibly use it to look up the reservation. She didn’t take it, asked for my name, then proceeded to tell me she didn’t have a reservation for me. I started to panic but she had just smelled something incorrect. Then came back and asked for my identification. I did get a smoking room but it smelled really horribly, I didn’t want to eat my food inside the room. The tub had stains.
The room's condition was, unfortunately, less than ideal. The pillowcases had blood stains, and there were cigarette burns in various locations bed, toliet, table etc. There was a bug on the bed possibly a flea, and the room was generally unclean. The smell was quite unpleasant, like something decaying. This was all within minutes of us being in the room. We asked for a refund immediately. Thankfully, the staff members were friendly. We did receive a refund. It would be wise to consider alternative accommodations.
Worse stay ever.
We get to the room all seems find. The we had gray water that was coming from the ceiling above the toilet that well on me as i was using the restroom i reported it the i was moved to a double when i rented a king with no compensation just a "I'm sorry" which is a downgrade. Then they didnt fix it they just cleaned it and re-rented it to someone else. This was horrible. To the point we checked out early. Then at check out they say i own them MORE money for the room change. I wish i would have taken photos it was room123 tho!
Parking was terrible. Trucks with trailers took up 4 or more spaces. The room was dated and had no tv. There was a TV but no connection. The chain for security was broken off the door and just hung off the slot.
Lady behind the desk is very nice but the fact that I woke up at 3:00 in the morning and I had bed bugs on me and I have over 20 bites on my head and arms infuriates me and the fact that I won't get my money back for over 2 weeks