Breakfast was fresh and good I have to say, the only thing we missed on the breakfast was the bacon . But again what we had in choice was very good and what we appreciated most of all was how clean everything was. The rooms were very nice and each day we were there our room was refreshed and clean towels . This was our 2nd stay here and we plan to keep using this hotel.
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酒店回复: Dear Guest,Thank you for sharing your experience and for choosing to stay with us again. We're delighted to hear that you enjoyed our breakfast offerings and appreciated the cleanliness throughout your visit. It's wonderful to know that our room service met your expectations and contributed positively to your stay. Your continued trust in us is truly valued, and we look forward to welcoming you back on your next visit to Pigeon Forge South. Safe travels!
3.0分
朋友出游
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Breakfast items could have been improved by providing more hot items, cooked oatmeal instead of instant, sausage patties instead of links, hot grits with toppings of cheese, chopped ham, cut up fresh fruit, grapes,…waffles were good…as was choice of dry cereals….did not care housekeeping every 3 days…staff was pleasant and responsive to requests
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酒店回复: Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you found our staff pleasant and responsive. Your comments about breakfast and housekeeping are valuable to us as we strive to enhance our guests' experiences. We appreciate your input and will consider it as we work to improve our services. Your satisfaction is important, and we hope to have the opportunity to welcome you back for an even better stay in the future.
4.0分
其他
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No the room was not spotless the front desk staff very nice one elevator was out of order so it took a while for the elevator to come so I took the stairs 7 flights
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酒店回复: Dear Guest,Thank you for sharing your feedback. We're pleased to hear that you found our front desk staff to be welcoming and accommodating. We strive to maintain high standards of service and value the insight your comments provide, as they help us improve the experience for future guests. We appreciate your patience and understanding, and hope to have the opportunity to serve you even better on your next visit. Safe travels!
4.0分
其他
Front desk staff was very friendly. Rooms clean and comfortable. Needed a new shower curtain and better lighting in the hallways
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酒店回复: Dear Guest,Thank you for sharing your experience with us. We're thrilled to hear that our front desk team made a positive impression and that you found your room clean and comfortable. Your feedback is invaluable as it helps us identify areas for improvement to enhance our guests' experience. We hope you enjoyed your stay in Pigeon Forge and look forward to welcoming you back on your next visit.
2.0分
其他
this hotel was not what I expected and for the price I feel that the room should have been more maintained and updated with a safe.
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酒店回复: Dear Guest,Thank you for taking the time to leave a review of your recent stay at our hotel. We appreciate your feedback and will take your comments into consideration as we strive to improve our services for all of our guests. We hope you will consider staying with us again in the future.
5.0分
其他
The room was very clean and spacious. The breakfast was good! Parking was good. Will definitely stay here again.
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酒店回复: Dear Guest,Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you found our rooms clean and spacious, enjoyed our breakfast, and had a pleasant experience with our parking facilities. We are thrilled to hear that you plan to stay with us again in the future. We look forward to welcoming you back for another enjoyable stay.
5.0分
其他
The room was spotless and very spacious!
It was quiet, and we had a great view of the river with the geese! The breakfast was hot and very satisfying
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酒店回复: Dear Guest,Thank you for taking the time to write about your recent stay with us. We are thrilled to hear that you enjoyed the spacious and clean room, as well as the peaceful view of the river and geese. It's great to know that you found our breakfast satisfying. We hope to welcome you back for another great stay in the future.
1.0分
家庭亲子
Unfortunately the room had a Asian Beetle problem. The staff did accomadate us and moved us to another room.
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酒店回复: Dear Guest,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your understanding and hope to have the opportunity to welcome you back in the future. Thank you for choosing Country Inn & Suites.
5.0分
其他
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Room was clean and had everything we needed. Coffee, microwave,and fridge. Staff at desk as well as room was friendly and efficient. Breakfast was very good and included eggs and a breakfast meat as well as waffle maker and cereal and fruit. We were pleased with our stay.
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酒店回复: Dear Guest,Thank you for taking the time to share your feedback on your recent stay at our hotel. We are delighted to hear that you enjoyed your clean and well-equipped room, friendly staff, and delicious breakfast offerings. We appreciate your kind words and hope to welcome you back again in the future.
5.0分
其他
Check in was quick and easy, our room was ready upon arrival and very clean. My kids loved staying here and the breakfast was great too!
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酒店回复: Dear Guest,Thank you for sharing your experience! We're thrilled to hear that you and your family enjoyed your stay and that our services met your expectations. It's wonderful to know that our team made your check-in process smooth and that you found your accommodations spotless. We're glad the breakfast added to your pleasant experience, and we look forward to welcoming you back whenever your travels bring you to Pigeon Forge South.
Breakfast was fresh and good I have to say, the only thing we missed on the breakfast was the bacon . But again what we had in choice was very good and what we appreciated most of all was how clean everything was. The rooms were very nice and each day we were there our room was refreshed and clean towels . This was our 2nd stay here and we plan to keep using this hotel.
Breakfast items could have been improved by providing more hot items, cooked oatmeal instead of instant, sausage patties instead of links, hot grits with toppings of cheese, chopped ham, cut up fresh fruit, grapes,…waffles were good…as was choice of dry cereals….did not care housekeeping every 3 days…staff was pleasant and responsive to requests
No the room was not spotless the front desk staff very nice one elevator was out of order so it took a while for the elevator to come so I took the stairs 7 flights
Front desk staff was very friendly. Rooms clean and comfortable. Needed a new shower curtain and better lighting in the hallways
this hotel was not what I expected and for the price I feel that the room should have been more maintained and updated with a safe.
The room was very clean and spacious. The breakfast was good! Parking was good. Will definitely stay here again.
The room was spotless and very spacious!
It was quiet, and we had a great view of the river with the geese! The breakfast was hot and very satisfying
Unfortunately the room had a Asian Beetle problem. The staff did accomadate us and moved us to another room.
Room was clean and had everything we needed. Coffee, microwave,and fridge. Staff at desk as well as room was friendly and efficient. Breakfast was very good and included eggs and a breakfast meat as well as waffle maker and cereal and fruit. We were pleased with our stay.
Check in was quick and easy, our room was ready upon arrival and very clean. My kids loved staying here and the breakfast was great too!